John Mellon
The Food in the Restaurant is ok, there is very little variation and a lot of standard low budget stodge ! Chips , Pizza, Nuggets ect. The salad selection however is excellent.
The pool bar food is basically Stodge, pizza , Burgers chips.
There is a lot of inconsistency with the staff at the pool bar, some will only give you two drinks at a time others make no concessions. They take a security returnable payment of 250 euro to cover any damages ! We were given a basement room with a broken shower, blocked drain and horrendous smell. Unfortunately this was not apparent until late at night when we had already unpacked.The next morning we then discovered the Cockroaches !!!!.
After some harsh words they agreed to give us another room. I asked at reception for a manager to contact us and discuss our inconvenience of packing and moving. Surprise surprise no one contacted us.
Music is played loudly in the restaurant Breakfast , lunch and dinner it is unnecessary !
The Hotel is tired and in need of a refurbishment, it is never 5 star at best 2.5. I have photographs / videos of the Cockroaches but will not share at this time but will if There is no response from the Hotel management.
Other negatives are, the electronic bracelets for room entry are useless ! So frustrating getting to your room only to find that the tag doesn't work and you need to go back to reception ! Happened almost Daily. Fruit flies in the Restaurant on the food and in your drinks ! The only TV in a public area is in the non inclusive bar , where drinks are excessively over priced, so if you want to watch football or any other event you are better to go out.They also have a golf simulator which is never used as it is also excessively over priced.
Helda Hogabriyan
my family and I enjoyed our this hotel so so much,we would recommend it so everyone the entertainers especially Eva and Bárbara are the most sweet and kind girls! All the staff were so kind and so attentive. It’s so close to the beach and old town and the drinks are incredible!
Wee Jin Ng
Feels like a 4 star hotel by European standards.
Pros: 10 minutes from the beach by foot, buffet options are slightly different each day, rooms are fairly spacious and have their own balconies.
Cons: the all-inclusive does not include access to the spa and pool; you'll have to pay separately for that. The indoor pool is pretty crowded most of the time.
TimmyTwoWheels
Definitely not a 5* hotel, I've stayed in other hotels with lower star rating but more deserving. Never had to queue to enter the restaurant before for starters. There is a €15 charge to enter the indoor pool. All inclusive options on drinks were severely restricted and the rooms were basic at best. House keeping staff didn't bother to replace the soap which I left in plain view to show it was empty. A lot of the staff come across as grumpy, albeit the waiters/waitresses in the restaurant were pleasant. Not really a bad experience all in all, but wouldn't say it's somewhere I'd feel FOMO for
Matt Brown
We were put in a lower ground floor room with signs of damp and limited facilities. No working air-conditioning and damp clothes the next morning were not ideal. The staff were amazing and worked hard to ensure we were looked after. Food was outstanding and location great. Room standards let it down.
My Booking
