Natalie Cramer
We stayed for two nights, and had a great time! The room was clean, we got fresh towels everyday, though the beds were not made everday (we did not mind and this could have been because of the shortness of our stay! But just a note if you need that.) the beds were comfy, the breakfast is buffet style but they have a market too and an arcade! Everything is super close and they have shuttles to universal which was awesome. We ended up taking a Uber back and it was about $10. :)
Zachary Wood
Adequate for a night, but beware road noise and bring your own pillow!
You get what you pay for when it comes to the Rosen Inn. At about $90 for the night after taxes, I can’t complain at the price-point, but when checking in see if you can secure a room facing away from the highway, as the road noise even from the 9th floor facing north was very apparent. Our AC unit would squeal a little cry of death every time it kicked off which also was bothersome. The beds were comfortable, but the pillows on our king bed were very small and unpleasant. They provided 4 pillows total, but they could not even span the width of the bed when placed next to each other. The room was clean and provided a mini fridge, sink outside the (small) bathroom with toilet and shower, and perfectly ok towels. We didn’t use the bath products.
The shuttle was misleading. We had wanted to take it from this hotel to our next hotel on universal properly, but no luggage is permitted, so BEWARE of the rules!
The front desk staff were hit or miss. Some were happy with a pleasant attitude and some were…. Very awkward and almost hostile toward the other employees and toward the guests.
Francesco Fatigati
Great experience overall. The rooms are very large, spacious, and clean, with comfortable beds and well-maintained spaces. The hotel is huge but well organized, offering several useful amenities.
The location is excellent: very close to Universal Studios, with a convenient free shuttle service that makes getting to the parks easy and stress-free. There is also on-site parking available for guests with a car.
Friendly and helpful staff. Overall, a comfortable and practical stay, especially if you’re visiting Universal and the Orlando area. Highly recommended.
Michael Robbins
Don’t be deceived by the pictures. The room entrances are outside. Not from an inside hall for many of the rooms. There are two buildings here, one is nice and the other one is poor. They only show pictures of the nice building. We got stuck in the low quality building and they won’t transfer us to the nicer building because all the rooms are taken. Would not have booked this hotel if I’d known. It feels sneaky of Rosen to do this.
Also checking in took 10-15 minutes and we had already booked the hotel online. Not sure why it takes so long. Hampton and Marriott can check you in online really fast without even visiting the front desk.
Regretting my choice to stay here and will not return.
Damla Günaydın
The location is nice, close to Universal and plenty of restaurants. However, they completely ruined the last day of our trip by refusing to store our luggage after checkout. This is the first time I’ve ever stayed at a hotel that wouldn’t hold our bags, and they didn’t offer any alternative solution. I had to cancel all my plans today, even though my flight was 7 hours later, and go straight to the airport instead.