Damla Günaydın
The location is nice, close to Universal and plenty of restaurants. However, they completely ruined the last day of our trip by refusing to store our luggage after checkout. This is the first time I’ve ever stayed at a hotel that wouldn’t hold our bags, and they didn’t offer any alternative solution. I had to cancel all my plans today, even though my flight was 7 hours later, and go straight to the airport instead.
Kirill Yunussov
Rooms are nice and clean. There is also security at the entrance and in the lobby, which is a nice touch.
There were a few downsides:
- There was a mandatory $10 charge for having a car. When shopping for hotel by price, this is a misleading tactic. Why even have it this sneaky charge - there is no shortage of parking in Orlando.
- There is no free coffee in the lobby in the morning. Unusual to not have that. There is a coffee machine with two cups worth of coffee in the room to offset this. I think they don't have free coffee to lean you towards buying their breakfast.
- Internet was spotty, and disconnected multiple times during the two hour call I had. One of the main reasons for me to get the room here was the promise of "high-speed internet". Needed it to be reliable.
- Housekeeping knocking on doors at 9 AM
- Poor insulation around the room entrance door, letting a lot of outside noise into the room through the cracks.
Camila Moyano
I stayed with my boyfriend during the first week of october 2025.
The location is great, near Premium outlets, restaurants and Universal. It also provides a free shuttle to the parks.
I believe our bad experience was limited to that specific room but since the windows don’t open, there’s a musty smell.
We had to request a new room on our second night because we found bugs in the bathroom when we arrived late at night.
The girl at the front desk was very helpful and gave us a new room, which was much better — no smell and no bugs.
Jason Sutton
The hotel is aged and it shows in almost every place you look. The room AC was barely hanging on and could not cool the room. Even with the blinds closed and the room empty, the hallway was much cooler than the room. The bathroom was incredibly small and looked like it had flooded many times over. The wood door and trim had wooden fiber fuzz from water damage and had been spackled and painted many times over. On day 2 of our stay, the cockroaches made their presence known. While I understand it's the south and how hard they are to get rid of, the general poor conditions of the room make it suspect. The only real good thing about this place is that it is 1.5 miles from Universal City Walk and the elevators move very quickly. We got a steep discount on our room and the hotel felt like a discount hotel. I thought being a partner hotel to Universal that there might be some level of quality.
I would recommend staying elsewhere if you can afford it.
Chris Deigl
I was in the smaller of the two buildings so it was kind of a trip to see a retrofitted motel from my childhood. The barn doors to the batroom reminded me when it wasn't so private, lol. It's an old building, so temper your expectations. No mold, but it can get humid. I would stay here again given the chance.