Andrew Lawless
U.K visitor. Pre-booked and paid for x4 nights. Arrived 18:00 and had already left by 06:00 the following morning after alternative accommodation had been sourced elsewhere.
In brief, the hotel is disgusting!
I did my due diligence before hand however remained open minded until we got into the room.
Room had a really strong and pungent damp smell. Although the bed sheets appeared clean, the bed(s) were damp and the mattresses completely shot.
Mould in the bathroom and as for the carpet, whatever you do, don’t take your footwear off. Room furniture was tatty and likewise smelt strongly of damp and very dirty.
More than 1 of us have also got several bites on us!
Communal hotel areas were as tatty as the room, and likewise the carpets everywhere where life expired about 20 years ago.
Communal furniture in lobby was shabby and dirty.
For U.K visitors, my default standard for comparison is Premier Inn. This hotel was nowhere near a U.K Premier Inn standard.
Please avoid under all circumstances. For reference I’ve not even asked for a refund as we couldn’t get out quick enough.
This review just waits a A.I response from the hotel thanking me for my observations and telling all that they will look to address the issues.
Stevie
Great location if you want to be minutes from Universal and SeaWorld without paying the higher prices! The quality of the rooms was great and the customer service was amazing! My family and I normally stay at on site universal hotels, but stayed here on our last trip and the customer service was the best I have ever received at any hotel in the area! The prices were great and every staff member that we interacted with here was kind and very knowledgeable on any questions we had. Highly recommend this place for your next stay in the area!
Ariel
I've stayed at the Rosen Inn multiple times. Great location, good service and good rooms. Sadly, last week when I was checking-in I got the news the hotel would start charging for parking. The actual main reason why I chose to stay at the Rosen the first time I did about three years ago was the free parking, and since then every time I've been to Orlando I've stayed there.
Ketan Barve
It was a pleasant stay at Rosen Inn, we were planning to stay outside most of the day during our trip and was looking for a space to sleep at night. Rosen Inn was very welcoming and the room was decently big for a couple. It wasn't too fancy but it was clean and tidy. It's a bit dated hotel but they have kept it clean and pleasant. The lock of our room was little hard to open with card but that never stopped us from entering into our room. They also have free shuttle service to Universal Orlando! We saved on enormous parking charges by doing that. So that's a small not so hidden perk they have!
Damien Hernandez
Clean rooms with adequate space and amenities. Pool is nice and you need your room key to access it. Staff very friendly and helpful. Close to the Universal theme parks. Would stay here again.
My Booking
