Caterblock
My overall experience at the Tivoli Alvor Hotel was excellent; it was the first time I have visited Portugal and the 10 day visit exceeded my expectations. (Late May-Early June)
The pools were great; with 4 pools; 1 being a large adult only (16+) pool which was where we spent a lot of our time. Said pool was mostly clean and cleaned regularly. The other pools often had volleyball games and entertainment for kids
There were a good choice of restaurants at the hotel; The main one Essenze is open until 10:30am for breakfast, and also serves lunch and dinner. However, we found throughout our stay that most food was cold, and eggs often badly cooked making it much less enjoyable and off-putting.
I have coeliac disease and am allergic to Gluten, after telling the staff this, all staff were greatly helpful and offered to have chips, pasta and chicken cooked separately for me to be able to eat. Rodrigo and Sophia were greatly helpful, along with Paula, Danio and Nicole. At the hotel you are able to book an Italian restaurant, and a roastic restaurant, which you can book every day alternatively if necessary. The Steak in the roastic restaurant was marvellous. The pizzas at the Italian restaurant were also excellent, and were possible gluten free.
Other than these, there was a barbecue area open midday which served good meats, furthermore there were two bars open throughout the day; a busy one with regular entrants a quieter one open until 10pm. The staff at this bar in particular were great, very hard working and welcoming, especially the man who worked nights at the salty bar.
The rest of the staff throughout the hotel were incredibly welcoming. The maid cleaned thoroughly. We spent extra to get a larger room, which was spacious with a good view and good bedding, along with necessary utilities. When arriving, staff took out suitcases to our room.
The surrounding area is in a really good location, with the hotel providing free hourly mini train rides down to Alvor, with a substantial number of shops and great restaurants which we visited multiple times. The beach is about 600m away, easily accessible by a private bridge and path, shared by the Pestana hotel. The coast is excellent, not overly busy, with a couple food shops/restaurants. Two drawbacks of the location of the hotel are it being in full view of the tall Pestana hotel, which affects the view, and secondly the lack of supermarkets close, meaning we often had to ask for milk and sugar from the bar, (which they were more than happy to provide) to make tea etc.
Overall, our stay was excellent, staff were lovely, lots of activities and a great location, and the only problem was the food being often cold which I hope could be looked at and resolved.
I would recommend the hotel again, if you decide to visit then definitely take a boat trip to the Bengail caves; they are stunning. The slide and splash water park is outstanding and massive. Ubers in portugal are cheap, so travelling is easy.
Natalie
My partner, our daughter (8) and I are just back from our first ever family holiday at Tivoli Alvor. I could not recommend this place enough, from the staff, the beautiful grounds and all the resources available. From the second we arrived (at midnight) we were greeted with warm smiles, our bags taken care of and we were driven to our room on the grounds. We were also able to take advantage of the 24 hr buffet and get some food after hours of travelling which is a very well thought-out perk of this hotel! My partner used the gym facilities most days and I had a relaxing massage at the beautiful wellness centre. Our daughter absolutely loved the kids club and we felt very comfortable leaving her as the staff were just made to work with children. The adult only pool was clean, warm and peaceful with beautiful cabana-style furniture and lots of loungers. The family pools were great and very central to most rooms, and the kids pool with slides was great fun and enjoyed a lot by our daughter. Our room was bright and clean and had a fridge, TV, and plenty of space for hanging and storing clothes. All staff were truly amazing in every area of the hotel and I couldn’t find a bad thing to say about any of them- nothing was ever a hassle and we felt welcomed and taken care of. My partner is vegan and my daughter and I are vegetarian and the food options available for us were unbelievable. We ate like royalty every day in the buffet and also loved the Italian restaurant. Highly recommend for those with allergies or dietary restrictions/preferences as these are taken very seriously and everything is clearly labelled all throughout the buffet. We loved the live, family friendly entertainment in the Shore bar every night at 9pm, especially the magic show and the circus. Another fantastic thing is the private path from the hotel directly to the beach, which is about a 15 minute walk away. I could not recommend this hotel enough, so much so that we have already booked to come back next year even though we only got home yesterday. Thank you for a wonderful experience, Tivoli.
Abhay Goyal
We spent the weekend at the resort, which is lovely, although it's not near the beach, though they have a buggy service to the beach. It’s a fantastic option for families with kids, offering plenty of activities, including kid-friendly pools and play areas. Additionally, it’s easy to navigate the resort with strollers.
However, the service left something to be desired. We had a confusing experience on our last day when we repeatedly called reception for an iron, but they didn't pick up. When we went to the reception in person, we discovered they were receiving our calls but not picking up! The same issue occurred just before checkout when we requested a buggy to help with our luggage. It was pretty strange; I wonder if others have also experienced this. Given the resort's price points, we expected better service.
Despite this issue, we had an overall pleasant experience and would recommend the resort.
Katlyn Smith
Amazing place, food, service, rooms! Everything! We had an amazing weekend, with our kids and couldn't find better place! Really friendly staff, lots of food to enjoy and incredible weather!
The place was really clean, specially the family rooms, which are spacious and clean decor. The kids club members were also very kind and my 6 year old son had a blast there playing. The kids swimming was a plus!
Alvor is a romantic quite place this days and I can't wait to get back! They even have a small cute train to get us to the beach nearby!
I haven't tried the spa, but is already in my bucket list 😅
Thank you Tivoli Alvor team!
mitali patel
Lovely resort. Great to go with family and kids. We also had a option to choose free ticket entry to zoomarine,slide and splash or zoo logos. The staff was friend. J really liked the house keeping ,kids club and the pool area. Love that the beach is walking distance from the hotel and the hotel has private access pathway to go to the beach. Love the entiretainmaent in the evening. They even had a reptile company visit which gave experinec of encounter reptile such as snakes,scorpions,chameleon closely.
My Booking
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