Labranda Marieta

Chrysi Gontikaki

I stayed there for 5 nights as a solo holiday. The staff was very welcoming, all spoke English very well and were polite, helpful and happy to help!! I had an all inclusive package and enjoyed the amazing buffet breakfast/lunch/dinner, a lot of options and we're changed every day so you wouldn't be bored. The spa was great and not too busy so had 2 very relaxing sessions. Highlights for me were my view from my room- opted for a sea view where I could have great views of the sea and the dunes. Last but not least, I loved the terrace at the top of the hotel, again the same views (just from a bit higher) to my room and lovely shallow pools to chill in. Highly recommend 🙏

Rigersa Dervishi

We had an amazing stay at this hotel! The food was absolutely delicious, with a wide variety to choose from every day. The staff were incredibly friendly and helpful, always making us feel welcome. The rooms were spotless and well-maintained, and the location couldn’t be better—just a 3-minute walk to the beach! A special shout-out to Tito for the fantastic cocktails—he really knows how to mix a great drink! Also, big thanks to Pavel and the animation team for keeping the atmosphere fun and lively throughout our stay. You all made our vacation truly memorable. Highly recommended! Rigersa and Laurent 🧡

Elegia A

I strongly advise anyone considering this hotel to look elsewhere, because our experience was nothing short of a nightmare. From the very first day, it was clear that this place is completely mismanaged and the staff have no idea what customer service means. Upon arrival, instead of welcoming us, the receptionist (named Aura) ignored us while she laughed and chatted with her colleague. We stood there waiting until she decided to finish her private conversation. That set the tone for what became the worst stay I have ever experienced. The room itself was a disaster: the bathroom door was swollen and damaged from water, cockroaches were crawling inside, and the shower door didn’t close properly, flooding the hallway every time we used it. When we reported this, Aura’s response was rude and dismissive. She told us to “just put a towel under the door so cockroaches won’t come in” and promised to send a technician who never showed up. Things only got worse. During the second week, the air conditioning broke down and didn’t work for six full days, leaving us in 32°C heat. When we asked for at least a fan, the receptionist arrogantly told us to buy or rent one ourselves. We couldn’t sleep because of the heat, and when we opened the balcony doors to get some air, even more cockroaches entered the room, while loud music from the nearby nightclub went on until 2–3 a.m. As if that wasn’t enough, power and water outages followed. There were days when we couldn’t use the toilet, shower, or even the elevators. The electricity came and went with no warning, trapping people inside elevators. I personally heard someone pounding on the elevator door for help. When I informed reception, the staff started shouting at me instead of doing the obvious—helping the person stuck inside. The complete lack of responsibility was shocking. The staff’s attitude throughout was appalling. They never greeted guests, often ignored us completely, and when we asked for help, they behaved as if we were the problem. The manager gave false promises about when electricity and water would be restored—first “one hour,” then “30 minutes,” which turned into three days of unreliable service and cold water only. One of the worst staff members was a waiter named Cristobal. His behavior was beyond unprofessional. I witnessed him yelling at guests who had been told by reception they could have cold drinks as compensation for the lack of air conditioning. Instead of handling the situation politely, he shouted “that’s not my problem” and threatened to charge them. On another evening, when we were sitting in the common area with friends, he walked in and told us rudely to “go to bed,” as if we were children. This man should not be working in hospitality at all. The pool area was equally disappointing: paint was peeling off in large, sharp flakes that could easily injure someone, the water was murky, and the pool itself was far smaller than what the photos suggested. During the water and power outages, the hotel did absolutely nothing to support guests. Some people had to fill bottles with pool water just to flush their toilets. It was humiliating and unacceptable. To sum up: this hotel and its incompetent, rude staff completely ruined our vacation. The facilities are falling apart, there is no sense of responsibility or care from the employees, and the atmosphere is hostile rather than welcoming. This was, without a doubt, the worst hotel I have ever stayed at.

Rachel F

Reading the negative reviews, I am quite surprised people had that view on this hotel. Staff are lovely, could not do more for you. The rooms are clean and get a deep clean EVERY day unless you ask not to. Towels replaced most days. Hotel is around 20 minutes from the airport and is in a great location near to lots of restaurants, bars, sand dunes etc. Being a vegetarian, they have so many options for food and I couldn’t complain at all with the food - especially when they cook quite a lot of it fresh for you infront of you and there is multiple options to cook ‘to order’. Lots of gluten free options also. The pool is a little on the smaller side but honestly, it was never too busy and the sun bed to pool ratio was perfect. The spa is also lovely, clean and offer lots of treatments. All in all - did not have any complaints!

jelle 1997

My stay at La Branda Marieta in Gran Canaria in September 2025 was a complete disappointment! The air conditioning NEVER WORKS, and we're not the only ones who experienced this issue. Multiple long-term guests confirmed that the airco is a persistent problem, making it impossible to stay in the room during the day due to the extreme heat. We did notice that supposedly it only works at night, but that's hardly a consolation when you're paying for a room that's supposed to be comfortable 24/7. This is totally unacceptable for a hotel that claims to be all-inclusive. The staff was not only unfriendly, but also seemed completely clueless about what was going on in the hotel. They couldn't answer simple questions and to make matters worse, most of them didn't even speak English, making communication almost impossible. One of the two lifts was permanently out of order, which was really frustrating. It seems like they're cutting corners everywhere, because the towel service required a deposit and refreshing towels cost 2 euros, despite having all-inclusive. Drinking water after 11am cost 1.50 euros, which is absurd given the heat and lack of air conditioning in the room. The atmosphere was depressing and the all-inclusive concept seemed to be lost on everyone. I could hardly get anything within the opening hours. The fridge in my room wasn't restocked. If we had known this beforehand, we would have never booked. This hotel is a total must-avoid. The money we paid was completely wasted. To the management: please don't bother with a standard response. We've seen it before, and we know it won't solve any of the problems. If you're actually interested in improving, then take concrete actions to fix the issues. Otherwise, just save your breath.