Marina Nikolic-Schumann
It is rare to have such nice staff who are really genuinely friendly and take a lot of time to talk to the guests. The service was truly unique and there is nothing that could have been done better. Our stay at La Mer was simply fantastic and exceeded our expectations in every way!
From arrival to departure the service was absolutely flawless. The whole team was incredibly attentive, friendly and accommodating. Our every wish was practically read from our lips and they really looked after us personally. We have rarely experienced such outstanding service.
The hotel itself is beautiful, the rooms are comfortable and spotlessly clean. The pool area was really great, as was the private beach. The food in the restaurant was also excellent.
I can highly recommend La Mer. If you're looking for a relaxing stay with first-class service, this is the place for you! We will definitely be back!
Lindsay Morris
Everything at La Mer was absolutely perfect. The view from the hotel room was unbelievable, the bed was comfortable, and the food was phenomenal. The buffet for breakfast and dinner was perfect - lots of options so that you could try a little bit of everything. The loungers by the beach and the pool were comfortable, and provided just enough shade.
The staff went above and beyond to make sure everyone felt welcome, especially Theodore and Marianna. I’d go back in a heartbeat!
Street Piano Luxembourg
I stayed at La Mer Resort & Spa for several days and left with mixed impressions. While the hotel does have some notable strengths — particularly the quality of the food and the modern, tasteful design — there are several areas that fell short of what I expect from a five-star resort.
What I liked:
Food & Dining: The cuisine was consistently excellent. Breakfast and dinner were both high-quality, with a good selection and fresh ingredients. The restaurant staff were also friendly and attentive.
Design & Atmosphere: The hotel features a sleek, modern design that feels fresh and well thought out. Public areas are clean, stylish, and well maintained. The resort has a calm, adults-only vibe, which we appreciated.
Service Attitude: The guest relations team responded proactively to feedback, which is something I truly value. They showed genuine interest in making our stay better.
Areas for improvement:
Spa & Wellness Facilities: The sauna was out of service for our entire stay (5 days), with no visible sign of repair work or a clear communication on when it would be fixed. For a resort that promotes wellness, this was a major letdown.
Room Design: Our room felt cramped in terms of wardrobe and storage space. For longer stays, it lacks practicality — there’s not enough room to comfortably unpack and store clothes.
Sea Views: Despite the resort’s coastal location, the actual sea views are quite limited. The restaurant is set far back from the coastline, and the surrounding mountains block direct sunset views. This makes the outdoor dining experience less special than expected, especially when compared to other five-star properties in the area.
Gym: The gym is small and sparsely equipped. What stood out most was the poor use of space — treadmills are placed facing a blank wall, ignoring the beautiful scenery just outside. Simply rearranging the equipment to face the windows would dramatically improve the experience.
Conclusion:
La Mer Resort & Spa has potential, with strong food offerings and an appealing design. However, a few operational and layout decisions — especially concerning wellness and views — hold it back from being a truly exceptional five-star experience. I hope the management continues to improve, because with a few changes, this resort could be much more memorable.
Journey with Nikita
My husband and I stayed for 6 nights over Easter in April at the start of their season. Overall it was a relaxing stay and we were lucky with the weather which made all the difference.
We were given a welcome mocktail on arrival, which was a nice touch. Also, on Sunday morning, they served Brut with brunch, which was lovely.
Other than that, we were disappointed that no drinks were included in the half board package, especially water. A bottle is provided in the room per day, though and a welcome bottle of wine.
The rooms are small, to say the least, and there's barely any space for storage! They haven't thought through where a couple can store clothes as there's no drawers or shelves, just a tiny wardrobe with a few hangers...
The bed has two separate sheets, so for a couple sharing it's a bit inconvenient. However, there is a coffee machine and a lovely balcony in the rooms.
The pool area is spacious and plenty of loungers for sunbathing. We didn't try the ala carte restaurant for food, but the cocktails were very good value and well made.
Now for the food, this is possibly the best part. Both breakfast and dinner are exceptional, so it's well worth going half board! There's plenty of choices and everything is good quality and delicious. There is, however, a lack of signage regarding dietary requirements. The desserts were not labelled at all.
The service was friendly and warm, without being invasive like other hotels we've stayed at. Here they very much leave you to your own devices.
We would've preferred to have some evening entertainment, even just a live singer or musician during the meal. It did at times lack ambience, and we found ourselves a bit bored after dinner. There is, however, a games room and lovely pool table and bar in reception.
The mini mart was ideal to buy water and things, so we didn't need to leave the hotel if we didn't want to. There's also an ATM and very strong WiFi throughout the hotel.
Beautiful views and scenery meant we enjoyed our stay, but it's quite dependent on the weather.
To summarise the improvements I'd suggest the hotel make:
- Indoor pool was not working, and no compensation was offered.
- No entertainment at all. We were told it's because it's too early in the season, but that doesn't seem fair.
- Rooms lack storage space.
Finally, I booked a 5 day spa package, which gave me 5 consecutive treatments. They were very good but the rooms were at times cold and there wasn't much aftercare. I.e. usually, after a treatment, the client is offered water.
To summarise, lovely stay and very grateful for the experience however we wouldn't necessarily come back.
Tom Menashe
Overall the experience was good: food was great and service excellent - everyone were super nice. Welcome drink upon check in, nice “game room” and very nice beach (it seems). Room was nice too, not as small as we feared after reading some reviews. BUT we have deliberately chosen this hotel knowing that the expected weather (late April) isn’t amazing (cold, wind, rain), and for that the hotel did not suit and disappointed us:
- we paid more for a room with a hot tub in the balcony. The hot tub was not hot at all, and it was impossible to enjoy it. Maintenance guy said this is the maximum temperature - it was cold!!!
- we selected a hotel with inner pool (again, bc of weather) but the water temperature was cold and again, we could not enjoy it.
-dry Sauna wasn’t working when we visited the Pool’s area.
- Spa - can’t testify on the actual massages but prices were on the high side (133 euro for a 70min all body massage, after 10% discount). We found an amazing massage in Rethimno for literally half the price.
To conclude, obviously weather played major role here, but the specifications that were marketed on Booking.com made it seem that the hotel can somewhat entertain also during bad weather days.
My Booking
