Journey with Nikita
My husband and I stayed for 6 nights over Easter in April at the start of their season. Overall it was a relaxing stay and we were lucky with the weather which made all the difference.
We were given a welcome mocktail on arrival, which was a nice touch. Also, on Sunday morning, they served Brut with brunch, which was lovely.
Other than that, we were disappointed that no drinks were included in the half board package, especially water. A bottle is provided in the room per day, though and a welcome bottle of wine.
The rooms are small, to say the least, and there's barely any space for storage! They haven't thought through where a couple can store clothes as there's no drawers or shelves, just a tiny wardrobe with a few hangers...
The bed has two separate sheets, so for a couple sharing it's a bit inconvenient. However, there is a coffee machine and a lovely balcony in the rooms.
The pool area is spacious and plenty of loungers for sunbathing. We didn't try the ala carte restaurant for food, but the cocktails were very good value and well made.
Now for the food, this is possibly the best part. Both breakfast and dinner are exceptional, so it's well worth going half board! There's plenty of choices and everything is good quality and delicious. There is, however, a lack of signage regarding dietary requirements. The desserts were not labelled at all.
The service was friendly and warm, without being invasive like other hotels we've stayed at. Here they very much leave you to your own devices.
We would've preferred to have some evening entertainment, even just a live singer or musician during the meal. It did at times lack ambience, and we found ourselves a bit bored after dinner. There is, however, a games room and lovely pool table and bar in reception.
The mini mart was ideal to buy water and things, so we didn't need to leave the hotel if we didn't want to. There's also an ATM and very strong WiFi throughout the hotel.
Beautiful views and scenery meant we enjoyed our stay, but it's quite dependent on the weather.
To summarise the improvements I'd suggest the hotel make:
- Indoor pool was not working, and no compensation was offered.
- No entertainment at all. We were told it's because it's too early in the season, but that doesn't seem fair.
- Rooms lack storage space.
Finally, I booked a 5 day spa package, which gave me 5 consecutive treatments. They were very good but the rooms were at times cold and there wasn't much aftercare. I.e. usually, after a treatment, the client is offered water.
To summarise, lovely stay and very grateful for the experience however we wouldn't necessarily come back.
AM B
Nice Spa-Resort not far from Chania. The resort as such is beautiful, the rooms are nice, maybe a bit too small. The Service is great, the stuff always very kind and helpful. The Bar at the beach is the nicest place for a Cappuccino prepared by Marianna who always has a smile for her guests :-) .
Larissa Boll
We had a great time at La Mer Resort & Spa. The hotel employees were always very friendly and customer-oriented.
Our hotel room was clean and modern but there wasn’t much space to store clothes.
Breakfast and dinner were always very tasty and there was a great selection of dishes.
Special thanks goes to the Aegeo Spa team. The girls are very welcoming and professional. Maria is customer-oriented and takes time to find the perfect massage for you. Georgia is an excellent masseuse. I highly recommend the massages.
Overall we had a great stay!
Meryem Ozgur
La Mer Resort & Spa was truly one of best places I’ve been to! The staff and facilities were fantastic & the best part was the spa and massages - Maria, Anna & Georgia was amazing! So glad we chose this resort for our first time in Crete. Food was spectacular and pool was great with plenty of loungers and deck chairs for everyone. The rooms were on the smaller size but it’s gorgeous, simple and comfortable. Highly recommended for adults looking to relax and enjoy the sun!
The Nordic Marketer
We had superb 5 star holidays. The hotel is exquisite and modern. Rooms are modern and neatly designed and decorated with a lot of amenities. The staff is super friendly and welcoming. Also, the food was amazing. We had halfboard and the dinner buffet was elegant and sophisticated while maintaining variety and quality. We also had a spa session and the experience was amazing. The spa staff was very professional and welcoming.