Linda Coles
We arrived at the hotel 2nd September for a 14 night stay. The reception staff gave us a warm and friendly welcome. It is worth upgrading to a Seaview Room especially on the top floor.
On entering the room we were so happy it was fabulous it was kept to a high standard of cleanliness by the lovely house keepers.
Restaurant hostess were lovely & friendly. The all-inclusive food was presented well and tasted great so much choice ( compliments to the chef for the stunning Mousaaka ).
At breakfast & lunch we were served by Emmanuela she was so friendly as if we had known her for ages. The evening we always went to George he was lovely ( forgot to give me some Olive Oil to take home ) 🤣
The bar staff worked really hard we never waited long for a drink. Elli was so lovely with a beautiful smile. Evening entertainment was great. Chloe. Joanne & Alessandro worked really hard keeping on top of their schedual. Pool area and beach was kept clean with staff keeping us hydrated.
We chose this Hotel so that we could relax and enjoy the peaceful surroundings after a tough few years being diagnosed with breast cancer 🩷.
Well done to all staff for making our holiday a memorable one. Xx 🫶
Jin Mojo
Extremely Disappointing Stay, Definitely Not a 5-Star Experience
We stayed at this resort expecting a relaxing, high-quality all-inclusive holiday, but it turned out to be one of the most disappointing experiences we’ve ever had.
The food was repetitive every single day, with no variety or freshness, and we both suffered stomach pains during our stay. Room fridge was never restocked. The à la carte restaurant was also awful — meals were poorly cooked, served cold, and tasted bland. To make matters worse, there was a wine list placed on the table with bottles starting from €30, which is completely unacceptable for an all-inclusive resort.
There is no direct access to the beach, which was very inconvenient and misleading. On the beach, there are only about 20 free sunbeds, and if you want to sit anywhere else, you have to pay extra per person. The pool was very cold, making it difficult to enjoy.
The rooms were not properly cleaned; we even found towels belonging to the cleaners left in our room. The overall atmosphere was uncomfortable, as we often felt like we were being watched whenever we ordered drinks.
The bar situation was terrible. The main bar only opens at 17:30, so during the day you have to go to the pool bar, where drinks are served in thin plastic cups that start disintegrating after about 20 minutes. The hotel advertises that the main bar is open until 01:00, but when we went at 00:00, we were told they had stopped serving unless we paid €20, which is completely unacceptable for an all-inclusive resort.
There was no proper cocktail menu, and the cocktails they did serve were extremely strong and unpleasant. They also don’t offer branded drinks such as Jack Daniel’s, Gordon’s, or Captain Morgan — everything is cheap, low-quality local alcohol.
Parking was another problem. There was no space in the hotel’s parking area, and the reception told us to park outside. The next morning, our car mirror had been damaged by another vehicle, which the hotel took no responsibility for.
Entertainment was non-existent — the hotel mainly caters to an older crowd and offers no amusement facilities or activities. The atmosphere is dull, and there’s nothing to do in the evenings.
Considering the amount of money we spent, the overall experience was far below expectations. Poor food, low-quality drinks, bad service, and no entertainment make this resort nowhere near 5-star quality. We rate it 2/10 and would not recommend it to anyone looking for a proper all-inclusive experience.
Carine La
We had a great time at the hotel! From the first moment we felt welcome, especially with the welcome drink that was a very beautiful touch!
The staff are polite and always willing to help.
Well done to Fotini from the bar always friendly and helpful to make our coffee.
The only downside is with the rooms, which, though beautifully decorated, do not have enough room for storing clothes and personal items.
I would also prefer to have a slightly larger variety of foods in the buffet.
מיה אנגל וכטר
A truly exceptional hospitality experience – the kind that leaves a lasting impression!
From the very first moment we arrived at i-Resort, we were captivated by the unique combination of luxury, serenity, and world-class service. At the reception, we were warmly welcomed by Maria, whose professionalism, kindness, and attention to detail set the tone for our entire stay. She embodies the true essence of hospitality, and thanks to her, we immediately felt at home.
What impressed me even more was the open-door policy of the General Manager, who is always approachable and available to guests. This rare level of accessibility reflects a genuine commitment to guest satisfaction and sets a remarkable standard in hotel management.
The rooms were impeccably clean, the food was abundant, flavorful, and beautifully presented, and every staff member we encountered delivered service of the highest caliber. As a hotel General Manager myself, I can truly appreciate how rare and challenging it is to maintain such an extraordinary standard – and here, it was achieved flawlessly.
i-Resort is far more than just a hotel; it is a complete experience of luxury and care. It leaves you with a desire to return again and again, and I will certainly be coming back. I wholeheartedly recommend this property to anyone seeking the very best that hospitality has to offer.
Anastasia Gușan
We spent a wonderful vacation in Greece, on the island of Crete, and we were absolutely delighted with our choice of hotel. The peaceful surroundings, spotless cleanliness, and the varied and delicious food made our stay truly enjoyable.
One of the biggest highlights was the warm welcome we received upon arrival. We would especially like to thank Paula, an exceptional receptionist who speaks Romanian and made us feel right at home. She gave us detailed information about our stay, personally walked us to the restaurant for breakfast—even though we arrived before the official breakfast time—and arranged for us to check in early. We were pleasantly surprised to be given a spacious, bright, and very clean room with a beautiful sea view.
Paula impressed us with her kindness, professionalism, and attention to detail. She is undoubtedly a special presence at the front desk and adds greatly to the welcoming atmosphere of the hotel.
We wholeheartedly recommend this place and will definitely return!
My Booking
