Mark Bowe
Loved our family holiday at Costa Calero. Our ground floor rooms were perfect for family of 4 ,2 Adults & 2 Teenagers and as we were close to the pool we spent time on the sunloungers at our room as well as by the pool. The Bathrooms were very nice and our shower was amazing, bedrooms were spacious and had plenty of wardrobe space and hangers and the beds and pillows were extremely comfortable. Food was very nice but we did break it up by eating out in the marina a couple of times. We didn't upgrade to premium AI as we felt the drinks available on the standard AI were good enough for us. Staff all work very hard and were very pleasant and we never had to queue for more than a couple of minutes for drinks
James Walker
A truly fantastic hotel with great staff, a lovely location and the best atmosphere. Busy enough to have plenty to do when you want to but quiet enough to relax, the perfect mix. The sea view rooms are really nice and always look forward to coming back even after having been three times already.
Alison Kemp
We have returned to this lovely hotel 7 years in a row now and have already booked again. The location near the harbour is absolutely beautiful. The rooms are lovely and very clean. The staff are wonderful and so friendly and welcoming. We love the Animation Team who keep activities going daily and bring fun and laughter to every visit. They are all very hard working and a real asset to the hotel.
Daryl Thornhill
We have been coming to this hotel since 2011 but this will be the last .The hotel has stopped doing the little things that made it special and made you feel like an individual and not just a number .The staff dont care dont follow requests and and look unhappy ,they always ised to be proud of working at the hotel and go the extra mile.The one positive note is the animation team who are amazing as usual .
No waiter service at night
No coffee to the table in the morning
Good quality food but choice has reduced
Special occaisions used to get fruit and carva in the room
Emailed room request week before arrival just said didnt recieve it
Sharon Luczak
My husband and I have just come back from our first holiday abroad. We were amazed by this hotel.
Reception desk/ area
Staff were Lovely, friendly and very helpful. The area had plenty of seating to take a rest and chill. Fresh water was available all day.
Housekeeping
Staff are amazing and kept our room clean and stocked with clean towels and bottles of water. Beds were made up each day. They were always happy and polite.
Restaurants
There was plenty of food each day for breakfast, lunch and dinner. We didn’t try the continental breakfast so unable to comment. It was a buffet style and we were able to have what we wanted, which was nice. Tried some different dishes too. A good variety of everything.
Restaurant staff
These people were amazing. Very friendly and helpful. They always had a smile on their face even at the busier times. Nothing was too much trouble.
Pool bar
We only tried the one next to one of the restaurant, but again was able to get what we wanted to drink and was served by friendly, helpful staff.
Room
Our room had a sea view with a balcony. Lovely place to sit and chill. Beds were very comfy. Nice large TV with some
English channels available. Two large wardrobes with sliding doors. The bathroom had a nice walk in-shower. The room also had air conditioning which was used every day.
Overall we couldn’t fault this hotel and hopefully we will be back next year.
My Booking
