Sharon Luczak
My husband and I have just come back from our first holiday abroad. We were amazed by this hotel.
Reception desk/ area
Staff were Lovely, friendly and very helpful. The area had plenty of seating to take a rest and chill. Fresh water was available all day.
Housekeeping
Staff are amazing and kept our room clean and stocked with clean towels and bottles of water. Beds were made up each day. They were always happy and polite.
Restaurants
There was plenty of food each day for breakfast, lunch and dinner. We didn’t try the continental breakfast so unable to comment. It was a buffet style and we were able to have what we wanted, which was nice. Tried some different dishes too. A good variety of everything.
Restaurant staff
These people were amazing. Very friendly and helpful. They always had a smile on their face even at the busier times. Nothing was too much trouble.
Pool bar
We only tried the one next to one of the restaurant, but again was able to get what we wanted to drink and was served by friendly, helpful staff.
Room
Our room had a sea view with a balcony. Lovely place to sit and chill. Beds were very comfy. Nice large TV with some
English channels available. Two large wardrobes with sliding doors. The bathroom had a nice walk in-shower. The room also had air conditioning which was used every day.
Overall we couldn’t fault this hotel and hopefully we will be back next year.
Lord Nello
Tbis is the worst hotel that ive stayed in. We were given a room that is connected to the room next door. Our fellow quests blasting music so loud through the adjoining door. I waa unable to sleep we spoke with reception explaining we would like our room changed. However the staff were extremly uncaring and unwilling to alow us to move the toilet room is tiny impossible to shut the door it makes me claustrophobic no good for people with disabilities. The buffet food is cold and underwhelming. On top of that snacks from the bars are NOT included in the PRESTIGE what a dissaponting ripoff.
The attitude of the reception staff was abysmal. This has ruined my holiday i will never come back here again even if it was given to me free. I will be happy to go home i9 nightmare night to go really dissapoinred shame hotel costa Colero next time we will go back to a more professional hotel such aa Paradisus Selinas the staff there really care! ..
Kevin Quinn
If you are on b and b rooms do not come with tea or coffee as standard, but you can pay to get it. That was the only downside I have with the hotel. WiFi is good all around the hotel, it is a large area with multiple pool dome good for length swimming. Food was good and plentiful. Service was always great.
Ann Wall
Lovely refurbished restaurant
Rooms are spacious and with good facilities (no kettle tho!)
Lovely sea view from our room but the balcony post spoils it a bit when you’re sat down.
Can walk to the marina in about 3 mins but that’s fairly quiet and most shops have now closed down sadly.
Service could definitely be more friendly
Animation team do a fab job
Edie Richardson
This place is AMAZING! Perfect place for families and fun. There are many activities for adults and kids which are super enjoyable. Special thank you to Mustafa, Lupe and all the animation team (whose shows were fantastic!) Everything here is perfect although if I had to pick up on one thing it would be that my sister and I found a cockroach in our bathroom! We don’t know if it has happened to others but we weren’t a fan. Other than that 100% recommend Hotel Costa Calero!