Derek Maguire
Food excellent. Staff excellent. Location excellent.
Only thing I really found odd was the staff blasting out techno music for 6/8 people excercising when the other 300 guests are trying to chill, which was impossible listening to a full volume rave. Please change 5his for your guests sake. Otherwise could not fault them.
Lastly try the hammocks, even there you cannot escape the rave which again is very irritating. Will be sure to compliment the chefs/kitchen staff. All food was top class.
Esha Sugarman-Buckle
We recently enjoyed our first family holiday at Sol Lanzarote near Puerto de Carmen, and overall, it was a fantastic experience. The staff truly made our stay – every single person was incredibly friendly and always happy to help.
The hotel boasts three pools of varying depths, perfect for all ages, though we did notice a lack of a strong chlorine smell, which might be worth noting for some. We opted for a sea view superior suite, which was ideal for our family. The sliding partition separating the main bedroom from the living area (where the sofa bed for our daughter was) offered great privacy for bedtime. The view from our balcony was absolutely stunning, making any minor issues worth it.
Speaking of minor issues, our room's floor seemed to accumulate sand easily, leading to sandy feet and sheets, and the balcony door didn't seal perfectly, letting in some wind noise. However, these were small points given the overall positive experience.
Food-wise, there was always a good variety, even for picky eaters – think chips, pizza, and plenty of fresh fruit daily.
One small area for improvement was with the Jet2 reps; their presence was quite limited compared to other tour operators. For excursions, they only accepted card payments. However, we discovered a brilliant alternative just a short walk along the promenade (turn right from the beach exit) called LCT Excursions. The team there was incredibly friendly and helpful, taking both cash and card, and able to arrange any trip we wanted, even those not advertised by our tour operator. Highly recommend them!
Daniel Apreotesei
We stayed at the Sol Lanzarote Hotel for 10 days and overall, we were very pleased with our experience. The food was of good quality, although it became somewhat repetitive over the course of our stay. The staff were professional and courteous, and we felt well taken care of throughout.
Daily housekeeping was satisfactory, with particular praise for Mrs. Nicole, whose service was exemplary. She maintained a high standard of cleanliness and was exceptionally friendly — we have only words of appreciation for her. Unfortunately, we did not receive the same level of service on the days when Mrs. Nicole was off, as the other two housekeeping staff did not meet the same standard.
All in all, it was a pleasant stay, and we would gladly return to Sol Lanzarote in the future.
pamela raymond-heath
Lovely Location. Hotel Rooms are Lovely, but the hotel itself needs a good paint and some maintenance. Pools are smaller than expected, and sunbeds are really crammed in with not much space around you. Sun beds need replacing. Pools freezing cold. These need heating. Food is lovely. There is always a huge choice and good quality. Overall a good hotel.
Kelsey Pye
Hotel was absolutely beautiful couldn't fault it from the clealiness inside to the cleanliness outside. The rooms were absolutely lovely, very clean and very well kept! Beds were super comfy. The food wasn't the best it was very repetitive and not very hot when taken to where ever you was sitting, The food just seemed to be based around fish every night. They didn't seem to know how to cater for big families who wanted to sit together for meals, as me and my family had to sit separately as they couldn't put us together. But apart from that small negative the hotel is in a great place, not to far from the shops and bar and also the hotel.