G&J H
We had a fantastic 8 night stay with four kids in a family suit all-inclusive. The hotel is spotlessly clean; we had our room cleaned to a high standard every day, and all communal areas are constantly being cleaned throughout the day. The food options are fantastic in both restaurants - you would be hard pushed not to find something suitable, although that said, staff can be slow to replenish during peak dinner times. The snacks available at the pool bars (free for all-inclusive) were really good quality burgers, salads, sanwiches, chicken wings etc. along with ice creams and slushies. Contrary to reports, we found the pools (at least one in each of the main areas in both sites, and we were not Royal Level) were heated and our kids were in them all day. The good weather all week was likely a factor in the temperature being agreeable. The entertainment across both sites at night time is fantastic, from acrobatics to magic to South African soul singers - really something for everyone, and high calibre/professional. We were surprised the all-inclusive wasn't just local spirits; they were fantastic choices available. The family suite, although spacious, could do with a door between the main bedroom and nook where bunk beds are located - all that's there at the minute is a strange blind/curtain, which doesn't afford much privacy. Yes, it's a 30 minute or so walk into Costa Teguise, but it is a beautiful coastal walk, and to be honest, we struggled to leave the resort as we are all very happy relaxing and using the facilities. Another big plus: only 15 minutes in a cab from the airport. There's a local shop on site which is fairly reasonable, and a Eurospar and Lidl within a 15 minute walk. All in all, a fantastic family holiday - would fully recommend.
Neil
Overall, a great experience.
The hotel is about 3 kilometers south of the town and there's a lovely coastal path to walk or jogg along.
It's a great location with seaviews and the ambience is relaxed and calming.
The rooms, gym, dining room and food met our expectations.
I've no hesitation in recommending this hotel.
We needed some help during our stay and it's best to speak directly with the guest experience team. They were superb.
The only reason this is a 4-star review is because the toilet facilities adjacent to the restaurant, specifically para los hombres, need to be renovated.
Rosalie
We had a wonderful stay at Barceló. The room was comfortable and spacious. But the best thing was the amazing food and friendly and helpfull staff at the restaurant. We really enjoyed the buffet, there was plenty of choices and always fresh fruits and vegetables available. When we mentioned our lactose intollerance to the staff we were assisted very well and even got specialy made desserts suitable for our allergies. A big thank you Eva who helped us very well with this!
Anna Beszterda
Very nice place, would definitely come back again, the only issue was that the A/C in our room wasn't working but luckily we came here in February so wasn't too bad. Also, when booking this hotel, it said there is a heated pool which was a big factor in our decision making but when we arrived it turned out that there is the normal hotel and the royal part and the heated pools are for royal hotel guests only which was not written anywhere in the hotel's description so a bit of disinformation there. The information provided at the hotel was also very minimal, we had to figure everything out on our own, eg. where are the restaurants, which ones are included and which ones do we need to pay extra for, where do we get the pool towels from or what time is the checkout cut-off as that was not provided anywhere either so it could all be better if such basic information was easily available and provided in advance rather than having to figure everything out on our own or be asking the reception about everything.
Overall, very nice, clean hotel, food wasn't too bad either. Some of the people working at the hotel were really great too
Andrew Barnes
First of all I have to praise the staff. They are wonderful and extremely helpful and considerate.
Unfortunately the hotel is very very dated, shabby decor and carpets throughout. The bathrooms are in a bad state of upkeep, skirting boards not cleaned in a long time. Sliding doors constantly rattle in the wind and they have the audacity to charge €6 per day for the use of the safe. Certainly not a 4 star hotel. It’s 3 at best.
Pool area is nice and kept clean as is the dining area which has clearly been revamped. Breakfast buffet caters for every taste adequately. Parking very very limited, upgrade to royal level if you can.
