Vikki Tudor
Amazing hotel, honestly after reading the reviews I was jubious but I cannot fault this place!
The rooms are clean, spacious and well designed.
The food is fantastic, so much variety and choices, snack bar is open 3-5 and something with everyone.
Pool is lovely, cold but very welcoming with the heat!
Honestly I cannot recommend this place enough!
Danyal Aziz
My experience in this hotel was hell. The beds were uncomfortable the furniture was falling off and hit my roommate in the head. The safe was not functional and the AC worked occasionally. The cleaning service was good so was the receptionist. The location was horrible the place is like a desert there’s no views other than abandon building. Food was absolutely horrible almost inedible. The life guards were so strict and do you use the facilities in the pool such as the hot tub we needed to book. There was no sun beds, there wasn’t so much variety of food and most the food tasted re used. If anyone is deciding on booking this hotel I recommend you choose another hotel so you don’t waste your money and time
Emma
Stayed in a superior double with a balcony view of the pool. It was modern and very clean. The pools looked clean but we didn't use them as they were too cold. Food was tasty and new choices daily. Drink choices for all inclusive were not the best so ended up paying for better ones. We were disappointed with the evening entertainment which was either bingo, karaoke, or singers. We opted for a night out in Costa Teguise and wish we had done it sooner. Reception and catering staff need to work on their customer service skills.
Stacey O'neill
Where to start - read the reviews beforehand, take with a pinch of salt as always, and judge for myself! We were advised before arrival that there were works going on, tbh, I had to search to see where. They are re-doing the ground floor rooms in one of the buildings, but we were completely unaware from pool area or anywhere else, as no noise or mess. Our room was in the other building, yet to be renovated. Personally I do not find the 'bamboo' furniture offensive, matter of taste I guess. The room itself was spacious, with plenty of wardrobe space and hangers. Cleaned daily (if required), nice little balcony, I did bring a travel kettle and extension lead having read other reviews. Also the remote for TV and safe needed new batteries, which would have no doubt been rectified had we informed reception. Really can't find any real fault with our room.We were All inclusive, which can be a little 'samey' but food was always plentiful, fresh and tasty, had mussels on 3 occasions which was a real treat, noticed fish a couple of days, but not for me. Breakfast was good, everything you could want, even proper sausages 😂. The restaurant staff are very attentive, always cleaning and clearing tables.Now to the drinks - they certainly don't skimp on the alcohol, my liver can confirm! If you want 'named' booze, it comes at an extra cost, but for me, local spirits were great, also as someone else mentioned, the daily cocktails were good 😋 Wasn't too sure about the 1 euro cup charge, before arriving, but what a fantastic idea, saves waste and people return the cups rather than leaving empties all over the place. So, in conclusion, if you are looking for a 5 star hotel (which would no doubt cost a LOT more) this is not for you, but if you want a good room, decent food and strong drinks at a very decent price, then this is the place for you!. The icing on the cake for me was that your AI bracelet wasn't whipped away at check out, as usually happens, nice touch 😊. I would not hesitate to return.Thank you for a great week. P.S. the pools were freezing, but what do expect in March?
Demi Carroll
Had a really good holiday, came with friends. The atmosphere was good and the entertainment was for all ages so everyone enjoyed themselves. The hotel has lots of attractions and just 23 minutes in a taxi to get to the main town. The food was really good and had a very wide variety.
My Booking
