Matt Waite
Blue Sea Costa Bastian is a decent hotel. Rooms were acceptably presented with adequate facilities. Where this hotel excels is the people who work there. Rooms were cleaned to a high standard daily. Customer service was fantastic. No problem was too much for them to deal with. We had an issue with the air conditioning, it was repaired the same day we reported it. I have seen on here people moaning about the "eco cup" scheme. The hotel takes a euro deposit per cup and reimburses it at the end of your stay. For this you enjoy a pool area with no broken glass, no empty glasses cluttering up tables and a warm feeling you are doing right by the environment! Food at the hotel is of a moderate standard with plenty of choice for everyone. The only real downside is that the location is slightly out of the way. Costa Teguise is about a fifteen minute walk from the hotel. The local taxi services are so good and affordable this isn't much of a problem. All in all we had a great stay and really enjoyed our holiday. Thanks Blue Sea, for giving us a budget friendly holiday in a beautiful part of the world.
Rachel Batchelor
Fun filled holiday. Lots to keep you entertained. We booked this only 18days prior to flying. And have been very impressed, rooms are lovely and beds made daily. Day activities for adults and kids. We have struggled with lack of variety of food for my daughter. Always pasta and chips as a good fall back option, but definitely always something to eat if you can push our boundaries of normal English food.
Pool and slides are a great hit. Sadly no inflatables allowed other than a very small inflable ring. This should be more clearly signposted as disappointing when you enter the water and get a whistle blown at you to get out. Also no balls allowed, this does take away from the fun that kids want at a pool.
No fault of the hotel but the beaches are a 15 or 25min walk away and in the heat not ideal for young ones walking there.
Overall I have enjoyed my stay here and glad we booked it last minute.
4 stars. Thank you everyone.
Kerry Bain
The location of this hotel is decent – just a short taxi ride takes you into the square, so from that perspective it works well. The hotel itself is also kept clean, which is one of the few positives I can note.
Unfortunately, that’s where the good points end. The food is extremely poor: bland, repetitive, and with barely any choice. Snacks are equally basic. We ended up eating out every evening, which completely defeats the purpose of paying for “all inclusive.” I’ve genuinely never stayed anywhere with such disappointing catering.
The pool area is another let-down. With sunbeds not opening until 10am, guests resorted to reserving spaces with towels on tiny tables, creating unnecessary “sunbed wars.” Drinks were equally sub-par – the daily cocktail was always far too sweet, with little variety or quality.
Entertainment was dull to the point of being depressing. It felt lifeless and uninspired, more like something from a bygone era than a holiday experience. To make matters worse, guest behaviour often went unchecked. At one point, there were groups chanting “Tommy Robinson,” which was embarrassing and uncomfortable. On another night, we returned to find blood all over our landing following an altercation in the hotel – hardly reassuring for families or anyone seeking a relaxed stay.
Overall, if you want to feel as though you’ve wandered into an episode of Little Britain, then this might be the place for you. For everyone else: don’t bother paying for “all inclusive,” and frankly, don’t bother staying here at all.
Bruno Eduardo da Costa Lima
The hotel is amazing. The staff are friendly and welcoming. The double room is cozy, clean, well-organized, and well-equipped. The pool looks like an oasis (it seems to be a trend). There are activities at night inside the hotel for guests, such as bingo, game shows, karaoke, etc. The food is also incredible. I felt that the menu was a little repetitive, but nothing that would affect its quality. To go to the beach or the nearest stores, you can take a bus (5 min) or walk (25 min). Overall, if I were to go to Lanzarote again, I’d shortlist this hotel as one of my favorite options.
Sylwia Joanna
Positives:
• Clean, quiet, freshly renovated rooms with comfortable beds and good bedding
• Bathrooms dated but functional
• Hard-working staff (cleaners, restaurant, pool, bar)
• Fresh fruit always good
• Entertainment options available (mini golf, pool table, table tennis, etc.)
Negatives:
• No security: disruptive guest became aggressive multiple times, no action taken, made the hotel feel unsafe
• Food repetitive, often bland or too salty; cocktails in all-inclusive very poor quality
• Water temperature in showers constantly fluctuated in all three rooms we had
• Pool rules didn’t make sense (soft ball for a child not allowed, but water guns and small balls were)
• Activities often required €1 coins; hotel stopped exchanging notes despite initially saying they would; no change machine provided; pool tables squeezed awkwardly against a sharp wall
• Confusing and unhelpful communication about airport taxi bookings caused stress
• Location is walkable to beach/restaurants but not convenient for daily trips
Overall:
Okay for a short break, but the lack of security, poor food/drinks, and unhelpful reception made the stay frustrating. Wouldn’t return.
My Booking
