Giovana Froelich
We had an amazing experience at Hilton, especially thanks to the F&B team. We were very well attended to at the poolside restaurant by very friendly Brazilian staff, including one team member who was about to go on paternity leave.
We dined twice at Cilantro, where Maria and Rui provided us with five-star service, attentive and exceptionally warm. Arthur, responsible for the cocktails, also surprised us with amazing drinks and a creative menu.
If you’re looking for high-standard service, exceptional food, and outstanding drinks, you must go there. It’s flawless from start to finish. Highly recommend!
Bartek W
From the moment we arrived at The Hilton Vilamoura for the Easter break, we were blown away by the exceptional level of service and hospitality. Every single member of the staff—from the reception to the restaurant, bar, and housekeeping—was warm, professional, and truly went above and beyond to make our stay perfect.
The hotel itself is stunning, with elegant interiors that reflect the charm of the Algarve. But what truly sets this property apart is the care and attention given to guests. We were greeted with genuine smiles and helpful recommendations at every turn. Whether it was helping with the transport to the Marina, or simply ensuring our comfort, the team anticipated our needs before we even had to ask.
Caroline Toledo
I had an amazing experience at Hilton Vilamoura. Staff were helpful and spoke good English. Hotel was huge. Free parking. We loved our room, we had a shower and bathtub. We felt very comfortable. Also water bottles were provided. We didn’t have breakfast included in our booking so I can’t speak for that.
Be aware that the main pools were in maintenance so we weren’t able to use it, and it was a bit noisy with all the work being done. I guess they will open it for summer 2025. But there are other pools available for swimming instead. There was a bar and restaurant available also. Hotel is located in front of a golf club which is nice, also there’s a spa. They also offered free shuttle to downtown.
Overall we felt like we could relax for a few days in this hotel. Awesome
Andre Gordon
Such an awesome experience! Very professional staff who’s always happy to help no matter what. The food is of top quality and not to mention the spa which really is top quality. I’m so happy to have found this Hilton hotel, you too will love it!
timeless thoughts Are gone
We recently stayed at the Hilton and found the experience to be mixed.
The hotel is very large and popular with families, which meant that the overall noise level was quite high—even in the adult-only pool areas—so it was difficult to fully relax.
Our room was clean and nicely designed, but a few small features weren’t working properly (such as the USB-C outlet and a noisy faucet). The poolside restaurant had a nice menu, though it was often quite loud due to children running around and shouting.
The staff were generally friendly but seemed very busy and under pressure, which sometimes led to longer waiting times for service or getting attention at the restaurant. On the positive side, the underground parking was spacious and convenient, and the complimentary shuttle to the beach was a nice touch.
While the hotel itself was fine, the overall experience felt a bit rushed and impersonal. It didn’t quite match the relaxing atmosphere we had hoped for, but we appreciate the effort made by the team.
My Booking
