James Anglim
What a wonderful experience.
Check-in: Meeting Andre and the lovely team at the desk, we cannot thank you enough for the upgrade to the room. It was amazing and the view of the golf course from the balcony, as an avid golfer it was nice to sit there (Wishing I was playing) in the morning and have such a wonderful view.
Restaurants: Cilantro and Rubi bar were perfect. I’ll start with Rubi bar as that’s where we spent the most time, I think we had several lunches and one dinner there and the staff during the days and evening were both welcoming, attentive and just brilliant. The food just hit the spot and I think we tried almost everything on the menu haha
Cilantro, what an absolute delight, I’ve been to many chain hotels in my time that boast ‘fine dining’ that never meet expectations. Cilantro on the other hand wow, from the service to the actual food it was unforgettable.
Spa: My wife and I went twice and enjoyed the facilities and it was bliss, such a wonderful way to spend our first holiday together by ourselves in a couple of years.
Gym and Pool, having a warm and cold pool is bliss. I love a cold pool so I had no issues with it and my wife enjoyed the warm one haha. Gym was lovely.
The shuttle bus is easy and we’ve had guests say nothing but nice things so thank you from the bottom of my heart in making this such a relaxing break for my wife and I. Alternatively it's a 4 euro taxi to the Marina where there is plenty of alternative food and drink options as well.
The hotel was amazing, and would highly recommend visiting the site and look forward to my next experience there.
Rahul
My recent stay at the Hilton was disappointing in several ways. To start with, the toilet paper quality was far below what you’d expect from a five-star property. The in-room TV also lacked basic streaming service options, which was quite surprising given the standard of the brand.
I was also taken aback by some of the charges- for instance, there was a €5 fee for room service delivery and a €100 pre-payment for potential future charges. I’ve stayed in many upscale hotels before, and I’ve never encountered this kind of policy.
What stood out most, unfortunately, was the lack of attentiveness from staff. It often felt like no one was genuinely interested in helping out. We’re very reasonable guests and weren’t asking for anything exceptional, but even basic courtesy and willingness to assist seemed to be missing.
Overall, the experience fell short of Hilton’s usual reputation for comfort and hospitality.
Mike Wiggins
Grateful for Another Exceptional Stay
Each visit to this wonderful hotel leaves me more impressed than the last. This time, mid-October offered perfect weather for both sunbathing and golf — a true delight.
I want to extend my heartfelt thanks to the entire team for their unwavering dedication and hard work. Your attention to detail, genuine helpfulness, and warm hospitality set a standard that few others can match.
The rooms are immaculate, the staff consistently welcoming, and nothing is ever too much trouble. The location couldn’t be better — right on the golf courses and just minutes from the vibrant Vilamoura Marina.
Whether you're here to relax or enjoy a round of golf, this hotel offers the ideal setting. I hope this message brings well-deserved recognition to your team, whose commitment to excellence makes every stay memorable.
Thank you all for another truly wonderful break.
Steve Costello
Rooms are in need of repair. The first one we stayed in had no hot water, a broken security lock and a sliding door that did not lock. We called the front desk but they did not do anything until the next day when we complained again. The day crew was helpful and offered us a new room. The new room was better but had very low water pressure. The grounds look nice and the location is very good so no complaints there. We did not try the food but after spending 18€ for 4 black coffees we didn't want to risk it. I can't recommend it.
Jose alves
A bit disappointing. Small details soured the stay. A few examples are the €5 delivery fee if you ask for something like cutlery to be sent to the room. The one that irritates me the most was that the complementary Nespresso coffee pods are only complementary on the first night. We stayed 3 nights. We paid the same for each night so would expect to have the room made up new every day including the complementary items I would have received if I stayed for only 1 night. This is poor for the quality they are trying to keep. Both bar and office staff are not friendly, however the front desk was very helpful. My other family staying with us received a free upgrade. I am the only one that is a Hilton Honors member and was offered a paid upgrade before arriving which was
subject to availability, but was not given one.
My Booking
