Amylouise Edwards
Firstly I would like to start my review by saying I’m extremely particular & fussy when it comes to my holidays but I thought this hotel and its facilities were fantastic!
Every inch of the hotel is immaculate!
Rooms are comfortable well maintained & clean.
The food and drinks are sensational the pool bar was soo good I stayed in 4 nights to eat there as it was better than some of the restaurants in the marina.
All the staff are friendly polite and can’t do enough for you.
The hotel is extremely busy in peak season but I feel they manage well. There is areas for over 18s if you feel you want some space away from children. I think those that have given this hotel a bad rating is expecting too much and being too picky. I would highly recommend this hotel over and over again!! Don’t read the bad reviews come see for yourself! I will be back!! We were a family of 6 which was 2 young children and 2 OAPs and everyone of party felt the same thank you keep up the fantastic work guys x
Giovana Froelich
We had an amazing experience at Hilton, especially thanks to the F&B team. We were very well attended to at the poolside restaurant by very friendly Brazilian staff, including one team member who was about to go on paternity leave.
We dined twice at Cilantro, where Maria and Rui provided us with five-star service, attentive and exceptionally warm. Arthur, responsible for the cocktails, also surprised us with amazing drinks and a creative menu.
If you’re looking for high-standard service, exceptional food, and outstanding drinks, you must go there. It’s flawless from start to finish. Highly recommend!
Karissa Christman
I booked this hotel with high expectations- as the Hilton is one of my favorite hotels and I primarily was excited to use the pool service. Unfortunately, the pool closed every day at 6:30pm. We had ideas that we could come back to the hotel after a day out and relax by the pool- but in order to use the pool we would have had to cut our days extremely short. The towels that they provide for the pool are also extremely worn and felt cheap and very old compared to the towels they provide in the rooms. The bathtub in the room also only distributes extremely hot water that cannot be adjusted. Lastly the hotel was close to the marina- but the drive to the hotel from other areas felt out of the way and a hassle to drive to daily. Otherwise, the service provided by the staff and the hotel rooms themselves were extremely nice and comfortable. I only wish they had smart tvs in the room or had more channels that were in English as we were traveling from the US & could not stream to the TV or watch only 2 channels.
Bartek W
From the moment we arrived at The Hilton Vilamoura for the Easter break, we were blown away by the exceptional level of service and hospitality. Every single member of the staff—from the reception to the restaurant, bar, and housekeeping—was warm, professional, and truly went above and beyond to make our stay perfect.
The hotel itself is stunning, with elegant interiors that reflect the charm of the Algarve. But what truly sets this property apart is the care and attention given to guests. We were greeted with genuine smiles and helpful recommendations at every turn. Whether it was helping with the transport to the Marina, or simply ensuring our comfort, the team anticipated our needs before we even had to ask.
Caroline Toledo
I had an amazing experience at Hilton Vilamoura. Staff were helpful and spoke good English. Hotel was huge. Free parking. We loved our room, we had a shower and bathtub. We felt very comfortable. Also water bottles were provided. We didn’t have breakfast included in our booking so I can’t speak for that.
Be aware that the main pools were in maintenance so we weren’t able to use it, and it was a bit noisy with all the work being done. I guess they will open it for summer 2025. But there are other pools available for swimming instead. There was a bar and restaurant available also. Hotel is located in front of a golf club which is nice, also there’s a spa. They also offered free shuttle to downtown.
Overall we felt like we could relax for a few days in this hotel. Awesome