Joe Glavin
The good list:
Main hotel / piano bar is modern, clean and nice.
The staff are friendly
The cleaners are brilliant, don’t even know how they get in and out so quickly.
You can hire bikes easily
There’s walking trail at the back which goes for about 10km along the coat with a number of beaches you can swim at.
You can get any drink you want, whenever & they are with branded spirits.
The bad list …
Have to start with the buffet food, it’s a long way short of a 5* level, ended up eating out at restaurants 4 times, the only good thing was the bread.
The al a cartes (we only bothered with 2) were average. One of the nights we went at 8pm & the kids entertainment was blasting nursery rhymes about 5 meters away that sent vibrations down my spine which helped distract me from the taste of the food.
The lifts don’t work & there’s lot of stairs.
The sunbed wars (be up by 8am to dump towels if you want a decent spot)
Now where to start with the entertainment, probably not aimed at young 30 year old but just generally terrible, if it was on in the garden you’d close the curtains.
I’m not sure you can blame the hotel but the pool was freezing, like 5 mins max & you’d be frozen.
The coffee at breakfast tasted like rusty water.
The pillows in the bedroom like someone stuffed snooker balls in a sock.
I do recommend the Italian about 5 mins up the road or Arroz Arte near Playa Blanca for food.
Also the dolphin tour with TravelOnWorld was great.
Overall im not sure I would come back to the hotel.
Karen Butler
We stayed at this lovely hotel recently for 2 weeks and were impressed with several aspects. The hotel itself is very clean, and the pool areas are well maintained, offering a relaxing environment throughout the day. The rooms are large, comfortable, and nicely presented, which added to the overall positive experience. A particular highlight was the Panio Bar, where the cocktails were fantastic — definitely worth a visit during your stay.
Unfortunately, the same can't be said for the service in the restaurants. The staff seemed more focused on preparing tables for the next service rather than attending to current guests. On multiple occasions, drinks orders were only taken after we had already finished eating, which was quite frustrating.
Additionally, the food in the on-site Italian and Asian restaurants was disappointing. Dishes didn’t taste anything like what they were supposed to, and the overall quality left much to be desired.
Overall, while the hotel has great potential with its beautiful facilities and amenities, there’s a real need for improvement in the restaurant service and food quality.
Rodney Grubb
Recently returned from Rubicon.
Hotel cleanliness on the whole was good, definitely not outstanding.
Reception staff were very abrupt, although the two guys outside privilege room we're outstanding, could not do enough for guests,also those in the privilege van by the pool ,nice little touch.
Nightly entertainment varied from very poor,worst white party ever and disco room. To excellent opera type singers.
Italian restaurant, La Dolce vita food wasn't too bad with reasonable selection,but shocking service 2 1/2 hours to get to main.
Sakura/Asian mix,better service and tried the Red curry which we found excellent, although previous posts seemed mixed.
The extra El Vulcan al a carte, service excellent and food out of this world,had a Scampi, beautiful large prawns in a garlic mix, beef it was not , but more a fillet steak, perfect.
Tabaiba , did couple of breakfasts,but then it was shut some days?
Janubio had better selections, although busier later breakfast 9.30 plus and later lunches.
People wore shorts to dinner seemed to be acceptable?
Privilege room 2113 superb views over islands and sea. Service to room poor mini bar not stocked on arrival and one day in week!
Paid for?
If you like a daily paper go to shop in hotel lobby you get a free daily paper if you're a privilege guest.
From hotel small beach on exit right very rocky, towards light house. Flamingo left good half hour walk,but well worth it. Although one day a very green algae close in ,though clearer snorkeling further out.
Walk to Marina about one and half hours, beautiful spot with many bars and restaurants, lively or a quiet pint.
Hotel overall average but , privilege service poor for excellent H10 brand, done most in Lanzarote. Also room cards need sorting several trips to reception to re programme,( no not near anything magnetic,as we were constantly told).
Won't revisit, this our second time,but already booked next year for Lanzarote at another hotel.(H10 of course).
Booked through TUI,plane delayed on return and very poor info to hand about what was going on this also needs improving.
Aurora Lo Iacono
Our stay at H10 Rubicón Palace was wonderful!
The hotel is beautiful and everything is very well maintained, but what truly stood out was the human touch and quality of service, especially at the spa.
Lucía welcomed my husband and me with such warmth and kindness, making our massage experience truly relaxing and memorable.
We felt pampered and genuinely cared for a perfect getaway!
Candela Montenegro
Excellent experience at the hotel. I especially want to highlight David and his yoga classes. I felt wonderful and extremely comfortable. I highly recommend them; they made it an incredible experience. Thanks to all the staff for their efforts. 10/10
My Booking
