Roberto Cruz
We’ve just returned from a 7-night stay at Secrets Lanzarote Resort & Spa and it was an absolutely fantastic experience.
The hotel itself is beautiful, peaceful, and perfectly suited for a relaxing getaway. As a vegan couple, we were especially pleased to find dedicated vegan menu options, which made dining easy and enjoyable throughout our stay.
Puerto Calero, just nearby, is a lovely marina area with great scenery and a calm atmosphere — perfect for a stroll or a sunset drink.
We did have a small room service issue during our stay, but once we raised it, the team handled it promptly and professionally.
Being an adults-only resort makes it ideal for couples looking to unwind, and the nightly shows provide great entertainment without disrupting the tranquil atmosphere.
We would definitely recommend Secrets Lanzarote Resort & Spa for couples seeking relaxation, great service, and a memorable stay.
de'john pinnock
Firstly, there is no beach, don't believe what they say on expedia.
We stayed here for 5 nights as a mini break. Service and hospitality was good but not wow. As it just outside of the main season it was very quiet & some of the restaurants/area of hotel were undergoing renovations/maintenance.
We were supposed to be here all inclusive but due to a problem with Expedia, ended up with B&B. And honestly I'm glad. The food here especially in the buffet was average at best and very repetitive. I've had better food at lower price points. The speciality restaurant food was nicer but certainly not worth the up charge. We went to the local marina and found nicer food at decent prices.
We stayed in the A block on the 8th floor. Warning to anyone, because its above the main atrium, it is very noisey in the evenings and more so when the entertainment is performing (which is ever night). Then there is also the loud clean up of that area, which seems to never end, with tables and chairs being dragged on tiles floor.
The room was great, the only thing is expect to see ants, even in the bed.
Helen and Ian Walker
We have stayed at the Secrets Lanzarote resort for many years but this visit was probably our best experience yet. The hotel's motto of 'welcome home' really feels genuine and the all the teams be they Reception, Guest Experience, Housekeeping, Restaurant or even the garden maintenance teams all are friendly and welcoming and went out of their way to make every interaction memorable.
We had a cooler week, but we were lucky to be upgraded to a terrific room with a wonderful sun terrace to make the most of the weather, a touch that we greatly appreciated. When we got to our room, there was a welcome back gift from the guest experience team to get the holiday started in the perfect way.
Thanks to all the team at Secrets for making this trip so special.
Martin Welsh
A very nice hotel with loads of space and some good / great facilities. It is an adults only resort and so quite quiet and peaceful in all areas. The spa is first class and treatments are reasonable. We took a one week pass to use the spa facilities too which was good value and useful in the one or two windy days we had. We had “Preferred” status which gives you access to a small private area towards the sea at the front of the hotel and discounts if you eat in the restaurants. The world cafe is the buffet restaurant and main breakfast area. It is very good but like most facilities like this can be very busy at peak times. All the other restaurants are very good and the food offering is varied across these from steaks on table top bbq’s to a fish restaurant and also an Italian themed restaurant. All in all a lovely hotel with very good (and very cheerful) staff. The hotel shows signs here and there of needing some TLC but nothing that would stop us rebooking.
shuchita soni
Amazing resort, beautifully kept! The grounds are amazing. Fun activities like paddel, tennis and ping pong. The pool was lovely and clean and deep. The room was lovely. I cant fault the customer service at all..they were so great at making us feel welcome and they let us make use of the facilities whilst we waited for our flight. We didnt do all inclusive but the breakfast was very good. There is a lovely town nearby where we went for dinner. Would highly recommend this place for a couples holiday
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