George Arbuckle
Our forth vist and yet again, delighted with the experience. The half board "tarjeta de credit resort" system allow a great deal of flexibility and is great value.
The rooms are comfortable and well maintained, and the house-keeping staff are very friendly and efficient.
The hotel has a well equiped gym and discount on bike hire with the co-located Papagayo bike shop.
The ambiance across the site is relaxed and welcoming, the staff genuinely appear to enjoy working here, which adds to the relaxing and welcoming environment.
The quality of food is good across the site with the LAMESA restaurant providing a high quality a la carte menu and table service of a high standard.
A special mention for Carmen who greeted us on our first visit and has been a constant source of help on our subsequent visits, even helping with my Spanish. She has made us feel part of the Mynd family.
Thanks too, to Tainara and Elena. Elena whilst realy bust clearing the breakfast area, took the time to chat as I tried to speak Spanish, not easy in a very busy work environment.
Another wonderful break in the Lanzarote climate. In a well located area that made my wife and I feel welcomed and helped promote a relaxing holiday.
We will return and will not hesitate to recommend this hotel to friends.
sravanth Hindupur
A rough start turned into a wonderful stay!
Our week at MYND YAIZA began on a sour note due to an encounter with a rude staff member in the dining area. However, the reception team—specifically Diana and Irina—completely turned our holiday around. Their professionalism, kindness, and efficiency were outstanding. Diana went out of her way to address our concerns and ensure our stay was memorable.
The hotel facilities are excellent and well-maintained. We had a great time and would definitely return if we visit Lanzarote again.
Suggestion for management: It would be great to see more vegetarian options on the lunch menu. As vegetarians, we found the selection a bit limited (Seafood is not vegetarian). Expanding this would be a huge plus for guests!
Overall, a holiday well spent. Thank you to the team for the great recovery!
Kelly Cazo
We just got home this morning from an amazing holiday. This was our 4th stay at Mynd yaiza and the 3rd time this year.
We love this hotel mainly for the animation team and were pleasantly surprised to see the girls Sylvia and Imara on the night we arrived. Greeted as always with the warmest welcomes and making our kids feel at home. They made the stay enjoyable and lots of memories were made. They are both so effortlessly good at their jobs and could be an example to other staff members in how to provide good service.
As lovely as the hotel is I feel a kids menu would be really beneficial at the restaurant as we would eat at the hotel a lot more if this was the case, I found the adult portions would of been wasteful on children. Breakfast is very good and one of the reasons we love this hotel.
The hotel is spotlessly clean and the cleaning/maintenance staff are all very friendly.
Pools and pool area are very clean and tidy. The heated pool was amazing for the kids in winter and we really loved the activities and Imara & Slyvia made sure we got the magic carpet as this is the kids favourite.
We look forward to returning next year.
Matéo-Jax Wilson
We had a fantastic time at our stay here.
The location is great and the credit system is a winner. Animation staff made the stay so much better and comfortable, especially Sylvia, imara , adrea. They are all fantastic and a great addition to this hotel! . Always smiling and always making others laugh.
The only downfall would be no children's menu or much entertainment for children maybe this is only in winter months. However despite this Sylvia has been very attentive towards our son especially remember his favourite songs and Brining the energy. The cleaning staff are also very friendly and helpful!! I would definitely recommend this hotel and definitely return but only if the animation staff are still the same . Thanks for a great stay everyone.
Sean
Lovely hotel, this is our 3rd time here.
Cannot fault it.
Half board works perfectly, much better than everywhere else we’ve been as a family with our 4 year old.
Entertainment team are great, particularly Imara who’s been here on our last two visits and has been amazing with us our little girl.
She’s a credit to this hotel.
Would definitely recommend coming as I have to people back home who’ve stayed here and given similar reviews.
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