Paul Fryer
It's hard to believe the Grand Muthu advertises itself as a 5-star hotel.
The entire property feels dated and neglected. There are no complimentary hotel loungers on the beach; instead, guests must pay extra. Hotel-provided beach towels can be hired for €20 each, with only €10 refunded upon return.
Our room was worn-out and showed signs of poor maintenance, including some areas that weren't properly cleaned. The bathroom fixtures appeared to be decades old, well past their prime.
Access to the themed restaurants required advance booking, but they were already fully booked for the next two days when we checked in. The drink selection was underwhelming—beer was the only decent option, and even that was served in small plastic cups.
There were also signs and rules posted saying things like no loud music from balconies and that towels left on loungers would be removed if people were trying to “reserve” them. But none of these rules were actually enforced, so people just did whatever they wanted. It made the place feel kind of chaotic.
The outdoor pool was pleasant when groups of people weren't playing there own music loudly, and the staff were friendly and helpful.
That said, I won’t be looking to stay at any Grand Muthu property again soon.
Lust for Life
We were here mid-May. We had booked an apartment. The view was beautiful, the apartment spacious and complete. Nice finish, very spacious balcony, good beds. The location is great. And altho the hotel is near the Strip, it was a very quiet location. Right on the beach and shops also close by. The indoor pool was nice and quiet. Unfortunately we didn't use the spa, because the steam sauna was broken. So no need to go there.
What i didn't like was that you can't take a decent shower anywhere after checking out (we specifically asked for it and they insured us that it was possible, but after checking out they said you can't!).
So..it isn't a five star hotel, but overall it was a very pleasant stay and I would definitely come back. The only thing that could be better is the cleaning of the rooms during the stay (like the floor was not wiped even once in a week).
Loui
Do not go here with the assumption of it being a 5 star - we went with the acknowledgement of it being akin to a 3 star, but it can't even be said to be that. It's a 2 star at best.
Pool never cleaned once. Pool area just hosed down, never swept, drinks left there for days, rubbish everywhere.
Never felt as if there was a manger present - this was later confirmed. My standards were not high but sadly weren't met.
Bed was comfy though, and the staff at the reception were very friendly.
Simon Davies
Definitely not a 5 star more like a poor 3 star, we have just come back from a week here. The first night we stayed the noise was unbearable as the room was right next to the end of the strip. The lovely ladies on reception moved us the following day. The room was much quieter but felt it was a downgrade. Did not want to push it anymore as didn’t want another noisy room. We payed for a deluxe sea or pool view and the first room didn’t have a sea or pool view. The second you could only just see a bit of the sea. The room also had hundreds of flies on the windows and doors. The shower would burn you if someone flushed the chain in the next room and very dangerous if it was a child. They had work being done all through waking us up just after 7 in the room above or what it sounded like. We didn’t mind as we like to be up early anyway but you could see how it would annoy some people. The food was poor and the specialist restaurants were always booked up with no room. We did have the Mexican one night but the waiter didn’t explain to us how it worked and we thought you had to order off the menu not that’s what you get meaning everything so in the confusion we had to eat out after. We ate out every night after that apart from one night when we had the Indian which was pretty nice really. Not good when you have paid for all inclusive. The staff where brilliant but let down by the hotel. We loved the beach but hotel took the shine off what would of been a amazing holiday
Kim Farnes
Had such a wonderful girls trip here!
The rooms were absolutely stunning! We were lucky to get an upgraded premium room…
We were speechless to say the least!
The hotel staff were second to none, so welcoming and lovely!
Can’t wait to visit again with family next time
My Booking
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