Sue Whitfield
Our second visit to the Tacande and we were not disappointed. Location is excellent - opposite beach and near to shops, bars and restaurants. Impeccable service in all areas of the hotel - reception, bars, restaurants, maid services - all friendly and efficient. They could not do enough to make sure you enjoyed your stay. Good tennis court - we played every day. Enjoyed our visit to the new Michelin-starred restaurant Haydee, which is attached to the hotel.
Our room in Casa Fuente was huge with a lovely terrace and great views all round of the sea, the pool area and the mountains behind. The only criticism I have is that the room layout means the bath is quite prominently in the room (which is a bit odd) and that there is no proper door on the toilet. However long you have been married to somebody, some things are still better left private!
Gemma Leavy
The hotel is beautiful and the staff are all really friendly, helpful and welcoming. The location is perfect.
The breakfast is fantastic, the best we’ve had in a 5-star hotel!
The pools are great and really enjoyed the pool bike class.
Only downsides were that they had cancelled all kids activities due to low numbers, this was really disappointing and not fair for the guests who were there, especially during school holidays. And the pool attendant was quite rude when I asked for help with an umbrella on a windy day.
Although we loved our stay, I wouldn’t return with children. Great for adults though!
barry collins
1st time visit booked through EASY JET HOLIDAYS which were excellent in every way. The hotel is in an ideal location very close to Plaza Del Duque shopping centre. Our room was spacious, clean & well presented. All the staff were very obliging & helpful in every way.
Never a problem finding sun-beds & they seemed well spaced out whichever of the pools you used, the one pool was heated at 28 degrees, so nice & warm.
Our only negative was the temperature of the restaurant, most people complained it was too cold, this in turn made the food cold by the time you sat down to eat it, had the hotel had provided hot plates the food would have been far more enjoyable.
We felt there could have been more information in our room regarding the hotel amenities, the website is not user friendly, if you need to know anything you have to ask at the reception desk. It would have been far more helpful to tell guests what the hotel has to offer i.e spa prices, restaurant locations etc by displaying information in in the room.
Would we return? Yes, hopefully there will be some improvements in the future but the hotel still deserves 5 stars due to the fact the staff were so helpful. & I am sure these discrepancies will be dealt with in the future.
Victoria Amanda
A true 5* hotel. We stayed on a bed and breakfast basis but did enjoy 2 evening meals in the buffet restaurant which was excellent and very good value for money. Staff very efficient and friendly, great position on the right side of Costa Adeje. Great pool, quiet and plenty of room. We had a deluxe sea view room on the 6th floor which had lovely sunset views. Will definitely be returning.
Mark Hudson
Highly recommended by my wife and I.
The staff are so helpful and very attentive.
The room (junior suit 525) is spacious, well presented and has a glorious view over the pool to the sea. I do understand that if you require privacy when having a bath it may be an issue but we loved the concept!
The hotel food is of the highest standard but there are numerous restaurants a short walk from the hotel
You will not find a better location in Tenerife as you quite literally walk out of the hotel onto the beach promenade or from the main entrance a short stroll to the premium shopping centre.
You must watch the sunset from the rooftop bar as it is beautiful.
We were looking for a luxurious hotel to relax and we found it. We will 100% be returning!
