Jessica Fields
Excellent location with great transportation options. The room was well appointed and laid out, though the kitchenette was less than expected. Only a coffee maker, microwave, and small fridge. A kettle would have been a nice addition. We did have a cute little house gecko as a guest but maintenance came over to capture and release it. It was cold so we didn't get a chance to use the pool or explore the resort like we wanted to. The restaurant was good but the portions are too large and accordingly priced. Would be nice to have half portion options at lower prices. This place is geared toward young families, so be prepared for a lot of loud kids and noise.
Ben Goodwin
The whole resort is really nice and the themes and designs are amazing. Definitely a place to take your kids. Rooms might be small but you don't want to spend too much time there other then sleep. There is a lot to keep you busy. All the cast/crew are very friendly and work really hard to make sure you have a magical time during your visit. The Little Mermaid rooms/area is nice but do plan on walking a lot to be to busses/skyline. Would love to go back and try one of the suites with the family.
Juan Surace
We stayed at Disney’s Art of Animation Resort for two nights. The check-in process was fast and smooth, and the staff at the front desk was friendly and helpful.
On the downside, the food court experience was disappointing. The service there was not good, and the area also felt somewhat dirty, which was unexpected for a Disney property.
Our room, however, was a positive surprise. We were upgraded to a larger room than the standard one, and it was spacious and comfortable. The room was themed after the Disney movie Cars, which was fun and very well done, especially for families. That said, the building itself had a strange odor in the hallways that caught our attention and took away from the overall experience.
One major negative point was housekeeping. Our room was not cleaned during our stay, which we found unacceptable, especially considering that this is not a cheap hotel. It’s hard to understand why daily room cleaning is not provided at this price level.
On the positive side, the hotel’s location is excellent, very close to the parks, and the bus transportation to and from the parks is very efficient and convenient.
Overall, the resort has great theming, good rooms, and an excellent location, but improvements are definitely needed in housekeeping and food court service.
Jason Bucky Etherton
This resort exceeded all of my expectations. This resort is divided into four sections. Cars, finding Nemo, Lion King, and little mermaid. This resort has bus transportation and even better it has access to the skyliner transport system. This made it easy to go anywhere we needed to go. The rooms were themed on the section you were in. We loved the finding Nemo characters design and decorations. Some of our family were in the cars section and it was just as amazing and fun. This resort has a centrally located dining area and a centrally located Disney store. The pools are very large and extremely nice with lots of seating and shade if you want it. A bar is located close to the largest pool. The rooms are large and the bathrooms are well equipped and comfortable to use. I would definitely stay here again and recommend it for others.
Bob Jewell
It was a phenomenal experience. The attention to details was incredible. I loved everything about this Disney Resort! The staff was very friendly and welcoming. The food was beyond fabulous. It was so good that we got the options to take home with us. The room was beyond gorgeous. My wife had checked and found a junior suite for one night. We loved our time at the Lion King themed rooms!
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