Krzysztof W
Mixed Stay – Some Nice Touches, But Several Disappointments
The reception staff were genuinely excellent – warm, efficient, and very helpful throughout our stay. They really stood out as the highlight and made check-in/check-out a breeze.
Unfortunately, that’s where the positives largely ended. The listing clearly advertised a tennis court on site, but when we arrived there was none to be found – only a paddle tennis court was available. For anyone specifically looking forward to playing tennis (as we were), this was a big let-down and felt like false advertising.
In the room itself we were unpleasantly surprised by lots of small insects crawling around both on the floor,tables and in the bathroom. It wasn’t an infestation, but it was constant enough to be annoying and made the room feel unclean.
Another small but frustrating omission: there was no electric kettle in the room, which is pretty standard these days, especially when the description doesn’t warn you otherwise.
Overall, the friendly front desk team deserves praise, but the missing tennis court, insects, and lack of basic in-room amenities made the stay feel overpriced and underwhelming. We won’t be returning, and I’d advise others to double-check exactly what facilities are actually available before booking.
2.5/5 stars
Mike Davidson
Enjoying a relaxing sunny break before our usual extended winter back home in less sunny Scotland. Twin room was exceptionally clean and spacious good sized bathroom with toiletries. Loads of hot water with over bath shower. Rooms cleaned daily. We went half board and the food was excellent with loads of choice and variety to suit all tastes. The resort is quiet as it is developing. If laying about the hotel pool or making use of the facilities such as gym is not for you there are many beaches a short walk away
Paula Gale
Well, firstly - we will definitely visit this hotel again and even may do so the same time next year.
The hotel was so peaceful. Well maintained, nice overall area. Good landscaping around the pool. Never stuck for a sunbed - you may not get the same place twice in a row - but that's not how it works as they aren't reserved for you anyway...
We arrived late at night but were welcomed just as if we got there early. The room allocation was good as I had e-mailed ahead to request a ground floor room, which they had honoured. When we arrived at the room - it was spacious clean and well maintained. The bathroom was large and wheelchair accessible, with grab rails around the shower.
On arrival, there was a bottle of wine, bottles of water, cans of Coke and Coke Zero, beer, pistachios, pack crackers with tea and coffee making facilities. We had upgraded to the deluxe room prior to 1st August, so snacks were replaced as the had been used each day. When this didn't happen after the first day, I enquired at reception, and they informed me that the practice stopped at on 1st August. I informed them that it was the reason we booked and upgraded. The receptionist queried this with the back office. He returned to say that, because we had booked before the 1st August, they would go ahead and replace each day. This was useful as we had the fridge in the room and enabled us to have a beer at night and a drink in the morning and we were able to take the water out with us, so it did come in handy.
Beds were made, towels changed and floors mopped daily. It always smelled like fresh linen when we returned to the room.
Beach towels were provided on reception free of charge and these could be swapped anytime (if only we knew). On the day before we came home, we'd been to the beach and got the towels full of sand. My husband swapped the so we could have clean ones for around the pool and these were swapped without question.
The pool area had Balinese beds and sturdy sun loungers, not the cheap plastic white ones. These were made of metal. The pool area had a lovely bridge over the pool. The area was tastefully decorated and landscaped with huge statement trees and plants. It was a very peaceful and relaxing.
The restaurant was clean and modern and had plenty of choice at breakfast, from English, to continental, to salads, musili/oats station, yogurt and fruit station, bread of all kinds and toasters, then pastries, pancakes churros and choco sauce - all very tasty. The staff were very efficient, weren't pushy and only collected finished plates/dishes/cups when it was clear to do so - they didn't hover while you hadn't finished. Always helpful and always had smiles, were polite and courteous.
El Cotillo is a quiet gem. So peaceful and unassuming - the area and the grande hotel itself is somewhere we definitely want to visit again. Coffee shops with pastries and bocadillas are in place of bars - it's not without those, but definitely more laid back surfer vibe area. There was some ongoing construction work between the hotel and the beach, but this never bothered us.
This time of year you have to look out carefully for the opening times of shops and coffee shops as they aren't open as long as they may have been during the height of the season. It appears like the restaurants and café type places all take it in turns to close for one or so days per week.
Within the actual hotel building, out front there is an ATM, supermarket, ice-cream shop, smaller shops that sell artisan products, a hire shop that hires bikes, mopeds/scooters, a nail salon and more. At the end of the front of the building is a bar - the rooftop bar, that has live music and in season, opens actually on the bar. This wasn't open while we were there at the beginning of October.
Overall, our impression of the hotel was 5 stars and would recommend to family and friends.
The weather was just perfect. Not too hot to be out in and yet still able to walk around with strappy tops or a dress on. Win win.
Paul Gardner
We really like the Hotel & the excellent staff, but.....
But we are here now & there are a couple of minor changes, which seem petty & frankly penny pinching.
There's no Kettle in the room, we have a Coffee machine, but they don't supply Pods, Milk or Sugar, strange!?
The range of options at breakfast is reduced, but still just adequate.
Overall, it is difficult to pick holes in the hotel, but it won't stop us returning, Cotillo & its beaches are just divine 🌞😎❤️
Yannik Schmidt
Clean and nice hotel located in a rather quiet (not as busy / full with tourists) location which we enjoyed. Plenty of free parking in the area, beach is nearby and there’s good restaurants in Cotillo too.
Hotel is modern and clean! Staff is very friendly. The pool area is clean and not very busy usually. Nice facilities like an indoor gym and a (rooftop) bar next door.
The rooms are a bit noisy, we could clearly hear our neighbors shower or cough. The room fan in our room wasn’t able to shut off which isn’t really a problem, just makes a little buzzing noise. But the rooms are very clean and the interior is modern, bathroom is large and the balcony is plenty. I’d recommend a room with a pool view.
Breakfast is good! Plenty to choose from. We only went for dinner once or twice, it’s a buffet style dinner - it’s fine but nothing special. During the day you can get very delicious à la carte food here though like proper chicken burgers and salads, those are really good. Pool bar is open too!
Overall a nice hotel in a more relaxing and quiet area. Definitely worth the visit!
My Booking
