Sarah Peterson
I really wanted to give this resort a high rating — the staff were kind, courteous, and clearly hardworking. However, a series of small but significant issues added up to create a disappointing experience.
We rented a 3-bedroom Royal Villa for a family stay, but unfortunately, the first day was marred by loud jackhammering and construction noise. Our villa was located right next to an active construction site. Not only was our private car park unusable, but construction workers frequently passed by, often peering into the villa — which compromised our sense of privacy.
To their credit, the staff quickly relocated us to another villa. Unfortunately, it was a clear downgrade. As compensation, they offered complimentary dinners and drinks for the remainder of our stay. However, we were still charged for the drinks — and the food was not that good which, made the offer feel disingenuous.
On the positive side, the villas are clean and generally well maintained. Be aware, though, that using the outdoor grill incurs an additional £22 charge, which feels excessive given the already premium rates.
In summary: the staff are friendly, the gym is adequate, and the villas are clean — but beyond that, the resort falls short in value and overall experience.
Rhonda Beach
Gorgeous place. Only 2 of us stayed here for 9 nights. Place is so clean and tidy. We stayed B&B and the breakfast was amazing, so much choice. Waiting staff kept everything refilled, clean and tidy. There was an egg station where you can specify how you’d like your eggs cooked, pancakes, waffles, fresh fruit etc etc
We went end of April and during the day could hear a little bit of noise from other villas and we said we would not won’t to go during school holidays as it could be very loud as the pool area echoes quite a bit.
There are 2 supermarkets within a 5 minute walk from the complex. There is also a restaurant called Buddha that is amazing which is about a 10 minute walk.
If you don’t fancy the long walk to the main strip then a taxi costs between 8-10 Euros depending where you’d like to be dropped off. We got dropped at the Rock Cafe which is where one of the taxi ranks is and then wandered down to Music Square.
Would definitely return for another stay here.
Richard H
Fantastic Villa complex in a great location just outside Corralejo with 2 supermarkets in walking distance for supplies. All Villas have a pool and hot tub and the site has a lovely restaurant and bar with not too expensive drink & cocktail prices. Lovely place to come and relax in the sun for a week.
David Needham
I may have been unlucky with my villa. But it was tired, dirty. The hot tub, I dread to think what was floating in it. The management stopped responding when I sent them photos. The drains in the sink and the shower were blocked. The street smelled, but they did sort that. It's 50 mins walk out of Corralejo, which we knew but didn't realise how tiresome it'd become.
For the price, it's ridiculous. And I've stayed in places 5 times this cost and also in £20 a night places, but this is easily the least value I've ever received.
You find out how good somewhere is when something goes wrong. Management just didn't care.
anonymous anonymous
Unfortunately our experience was not as expected, whilst the resort appears to be fantastic, it is a little tired and starting to show its age. The accommodation was okay, but certainly not as expected, the second bedroom was musty and damp, glad we didn’t need to use it. The hot-tub was old and not maintained to the same standard as you would expect in the UK, quite dirty. The pool was okay, although the painted paving was very slippery and dangerous, meaning you needed to always were shoes. The facilities were good, particularly the spa and wonderful team who worked there! The restaurant was not so great for my wife as she is gluten and lactose intolerant, choice was very limited, cross contamination a real risk, labelling awful and staff knowledge / understanding almost non existent! My wife even had to bring her own gluten free bread to breakfast, not surprisingly we didn’t really use the restaurant! Unfortunately, on checkout my wife mistakenly left a bracelet on the bed, not hugely valuable, but sentimental, however this was not handed in by housekeeping as you might expect in a 5 star resort and the reception staff / management didn’t seem to care when contacted to enquire as to whether it had been found etc…. Would not recommend, there are better options and much more competitive prices.