Leandra Llunji
If I could rate this place 100 stars, I would.
It was our first vacation with a baby, and this place made it feel exactly like a vacation.
Where do I begin?
It’s clean and well maintained. Staff - the most helpful friendliest people I have met. Place- beautiful. Food - delicious.
They provided everything I needed for the baby- bathtub, sterilizer, cot, food. They also gave us gifts in the end!!
Amazing! 100% would recommend!
Louis
Staff / service:
Absolutely top-tier. Friendly, attentive, and quick to help in every instance.
Scenery, Architecture, Pools, Bars, Cocktails:
The setting is stunning. Beautifully designed spaces with plenty of character. The pools and cocktail bar in reception in particular was fantastic.
Restaurants: Mixed experience.
There are Michelin-starred options which I didn’t try, but the main restaurants were underwhelming. There’s a dress code requiring trousers in most places, which is fair enough, but being turned away to change only to return and see others in shorts made the rule feel inconsistent. This discouraged our group from trying more on-site restaurants.
The food quality was decent but nothing memorable, and most meals were overpriced. That seemed to be the trend throughout the complex.
Breakfast: Solid, with a few caveats.
Probably the best buffet-style breakfast I’ve had in terms of quality. It can get repetitive though. I wish the bacon and sausages were better – they were more like frankfurters, and the bacon was chewy. This might be more about the local produce than the hotel itself.
Spa: Staff and service were excellent.
Massages and general hospitality were top class, and pricing was what you’d expect. Unfortunately, many spa facilities were under renovation, and what was available on the second floor felt lacking. The steam room door didn’t close fully, so it wasn’t hot enough. Sunbeds were marked or dirty, and there was only one bathroom which had no working light. Some taps didn’t work properly either.
Room (Sea View): Lovely with a few issues.
The view was beautiful, but the minibar was extremely overpriced. I’d prefer an empty fridge to store my own drinks or leftovers.
We had a persistent high-pitched noise from the tap, which was never fixed despite reporting it multiple times. Staff acknowledged the issue but no solution was offered. The Wi-Fi had issues early on but was resolved quickly. Other minor inconveniences included a loose handle and inconsistent housekeeping for turndown service.
Gym: Disappointing.
If you’re a regular gym-goer, this will likely fall short. The gym is far too small for a resort of this scale. There’s not enough weight equipment, no barbells, limited weight racks, and very few accessories like cable handles. Machines are okay, but the max weights are too low, and more variety is needed
This hotel gets a lot right. The service is outstanding and the setting is beautiful. But areas like the gym, the inconsistent restaurant experience, and some outdated or under-maintained facilities bring the overall experience down a notch. There’s great potential here, and it could easily be a five-star experience with a few key improvements.
Josh Eckart
Gran Hotel Bahia del Duque Resort was an amazing experience for my wife and I and our two young children. It was definitely a 5 star experience, and worth every penny. The grounds were immaculate, the staff was extremely friendly, the service was second to none, the rooms were very clean, the pools were beautiful and a huge success for entertaining our children, and the views from our room of the ocean and hotel grounds were gorgeous. The day we left we started planning our return trip and plan to stay at this resort every time we visit the island. It was a fantastic experience and we can’t wait to return.
Gaetano Lanza
Gran Hotel Bahia del Duque Resort is a very nice hotel.
The room we had was very nice, the bed was comfortable.
In the room there was a coffee station with a nespresso machine, a safe, a minibar etc.
I informed the receptionist that the day after we checked in was my partner birthday so we got a very nice surprise in the room .
The breakfast was super, with a great selection of food and drinks.
They have few swimming pools and restaurant to choose from.
Most of the staff was friendly and polite.
This is a great resort, however, if there was a better attention to the detail it would be even greater.
The box with coffee and sugar was messy, not tidy up or cleaned from the previous guest.
The day when we checked out we were very annoyed by the housekeeping: they come in the room while we were having breakfast (nothing wrong with that) they started to clear up the room, after the breakfast we went at the pool area and when we came back we noticed that they went in the room again... while in the room they try to come in again. it was not yet time to check out but the housekeeping tried hard to make us to go away, it was our check out day so they should just left us in peace since we did not overstay.
(Visited January 2025)
Kurt Douthwaite
We stayed here for a week in a casa ducalas junior suite. The resort is very nice, the food is gorgeous, the service was exemplary, the staff were accommodating, friendly and professional. Idyllic setting with fabulous pools and gardens, lavishly appointed throughout with magnificent architecture. Thank you so much from Richard and kurt
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