Floresta Hotel

Chloe Mongiovi

Just got back from a 10-night family stay at Hotel Floresta and we had a great time! Check-in was easy ,we arrived on an early flight so our room wasn’t ready until late afternoon, but we were able to store our cases in the luggage room and enjoy the day around the pool, which worked out really well. The hotel was very clean, and our 2-bedroom apartment was spotless thanks to daily cleaning. It also had a well-equipped kitchen, which was really handy with the kids. I had been a bit worried about the sunbed situation before we arrived, but honestly we had no problems at all , even at 10am there were still plenty available. There were lots of activities throughout the day for both adults and children, which kept everyone entertained. The kids especially loved the mini disco in the evenings, and they also had so much fun feeding the parakeets that often flew onto our balcony , such a lovely touch! Food-wise, it wasn’t the best I’ve ever had, but we always managed to find something to eat. The only downside was that on some evenings, if we went in around 7:30pm, the queue for hot food was right up to the door, though to be fair, it did move quickly. We would have preferred self-service for drinks during the day, as the queues at the bar could get quite long just to order a fizzy drink. The location was fantastic ,just a few minutes’ walk to the beach with plenty of bars, shops, and restaurants nearby. We also went into Puerto del Carmen a few nights, which was really easy – about €5 in a taxi or you can just hop on the 03 bus straight there. We had one small issue with our bath not draining properly, but reception had someone come and fix it within 20 minutes, which was really impressive. Overall, we had a lovely stay and would definitely recommend Hotel Floresta for families looking for a relaxed and fun holiday!

E J

Rooms were cleaned daily to good standard but did find black mould in our air con unit. This was resolved quickly. Staff were polite, quick and helpful. However, I do feel that we could have been given a lot more information on check in, which would have made outstay more enjoyable. Overall the site was lovely and well maintained. Low points for us were the food and evening entertainment. I would say it is best suited to families with primary age children Location wise the hotel is close to a beach and promenade with shops, bars and restaurants. It has buses and taxis avaliable outside and is a short distance from the airport.

Gabi Wan

The Floresta Hotel exceeded all our expectations. The staff were incredibly helpful during our stay. The one-bedroom apartment in the ground floor "C" building was immaculate, beautifully furnished, and offered a breathtaking garden view. It was very clean. We spent countless hours unwinding by the pool, which was definitely a highlight of our visit. All four pools were well-kept, and the water was crystal clear. The selection and quality of the food available with the all-inclusive package were exceptional. Every meal was a pleasure, with options to satisfy every craving, from fresh meats to delectable desserts. Being just a short walk or a quick taxi/bus ride away from popular attractions, restaurants, and shopping areas adds tremendous value. There’s a peaceful, long beach just around the corner 🌊. I would wholeheartedly recommend this hotel ❤️.

Lemur81

We stayed here all inclusive in the school holidays. The hotel is very well situated in the quieter area of Los Pocillos which is lovely but it is only a 5 minute taxi to the livelier Puerto Del Carmen (which can also be walked to in around 20 minutes.) We really enjoyed our stay here, the room was sufficient for our family of four, quite large with good air con. The food was of a good standard and the restaurant wasn’t completely overcrowded which was a plus. The reception staff were friendly and helpful and we felt very welcome. The only downside we felt with staff was that sometimes there didn’t seem to be enough manning the pool bar and the evening entertainment bar, however that is no way a reflection on the positive attitude of the ones who were there. The pools are large and very refreshing on a hot day and we never had any problems acquiring sun beds if that’s something that concerns you. There are two main areas that I feel could be improved to enhance the guest experience. I think that the hotel could benefit from a ‘games room’ mainly for the teenagers/kids of which being a family hotel there are a lot of! The other concern was the kids club…. There seemed to be a lack of adequate supervision, our 4 year old daughter was able to leave of her own volition on a few occasions but luckily our room overlooked the club area so we saw her do so, I would be concerned about other children being able to leave with a pool not too far away (albeit the smaller pool, but still a risk). Overall though the hotel provided a nice holiday, good value and an excellent location. We would return to this resort for a repeat vacation.

Jay Woodbridge

Recently stayed for 12 nights. I think the location is great. Easily accessible to the main towns via a bus ride which stops outside the hotel or a taxi. There is a nice beach on the doorstep as well. Staff are really helpful and friendly. Food selection is good and there is something for everyone. Pools are kept well and clean. No major fights for a sunbed and we were in a group of 8! The rooms for me just need a tad updating (albeit no major issues). I personally think all rooms should have a walk in shower. Both for guest preferences and safety reasons.