Stella Palace Resort & Spa

Jens Berlin

We had a wonderful stay at the Stella Palace and can wholeheartedly recommend it to other travelers. Positive Aspects • The resort grounds are beautifully designed, very well-maintained, and filled with greenery, creating a relaxing atmosphere. • Everything is tastefully decorated — from the stylish apartments to the elegant restaurant interiors and even the staff uniforms. • Our children absolutely loved the aquapark; it’s a highlight for families. • The staff are exceptionally friendly and attentive throughout the resort. • The dining options are diverse thanks to the various themed restaurants, for which guests receive meal vouchers, ensuring a great variety of food experiences. Areas for Improvement • The hotel’s beach is not particularly appealing. However, after a 10-minute walk, you can reach a much nicer beach. • The main buffet restaurant, Poseidon, can get quite noisy — the acoustic level is more reminiscent of a train station than a dining hall, which takes away from the otherwise good food experience. • Some guests unfortunately detract from the holiday atmosphere: by 8:30 a.m. many sunbeds are already reserved with towels (an issue the hotel could manage more strictly), and in the restaurants some parents let their children watch videos on phones or tablets at high volume. Overall, Stella Palace remains an excellent choice for families looking for quality.

Ian Sanderson

Absolutely lovely place. Food, staff, rooms and all facilities are great. Nothing is too much trouble for any of the staff. Friendly and helpful. The swim-up was fantastic, quiet most of the time and waiter service to pool side was unexpected but appreciated. Private beach areas are lovely too. The water park for the granddaughter is great too. We all had a go on that😆.

John Smith

Great hotel with many pools and bars, food at the buffet was good and had a variety of different dishes every day. The staff were extremely kind and friendly. The rooms were good, our only complaint was that the shower had a see through glass door, but other than that they were good. We also tried the a la carte restaurants, the experience was fun but I felt the quality of the food felt the same as the buffet and I expected a bit more. The hotel is located fairly far from the nearest town, but it has a small convenience store for pretty much everything you might need.

Warren Linstrom

We stayed for a week in a suite with a private pool and loved it. The staff were excellent to a fault, especially the bar staff - couldn't rate them high enough. The food was much better than your average all inclusive resort, especially the Veranda for breakfast (courtesy of our room) and Abrazo Mexican. If you're going to Crete and want a 5 star resort then you should consider the Stella Palace. We didn't try the Aqua Park, but from the screams it sounded like everybody was enjoying themselves.

Adam Guscott

Loved our holiday here. Kids were well entertained with the waterpark and pools. The beach over the road had a harbour area for swimming which was nice and safe with plenty of loungers. The food was great with plenty of choice. We tried all restaurants during our stay apart from the Mexican which was full. The staff were just brilliant! Very friendly , nothing too much trouble . Resort clean and a short walk to the small local village. Taxi to larger town were €20 for five of us (Hersonissos) on our last day we had a much later flight so requested a late check out . We had a call the day before saying it had been arranged and a charge of €140 for basically the full day there, this made the last day so much easier and essentially gave us another day of holiday rather than sitting about all day and leaving luggage etc. would absolutely recommend this place and given the chance would return. Thank you .