Ger Murphy
Excellent hotel; very friendly & helpful staff.
Dining options very good. Large menu choice for both breakfast & dinner. Very good quality.
Rooms are good; a little tight if sharing as twin.
My room was at the rear of hotel so new view other than the car park. Not a big deal. Only slight gripe, was tbe noise every morning from 7am with rubbish collections
Yutu Berhe
Went with package company Jet2. Solo traveler for 12 days. My first anxious holiday alone.
My first contact with the Don Pedro hotel was an email, just asking about details of early breakfast & dinner due to excursions & flight times. I couldn't have been happier with the response, friendly, professional & happy to do whatever they could to help.
To help those who have not visited before, this is a multi complex of hotels (Don Pablo - biggest, Don Pedro, Don Pablo) and you share each others facilities.
Due to the late flight I had 30mins to check-in & find the Don Pablo restaurant for dinner before it closed at 10pm.
The receptionist (whom I think had a name like Debora?), was absolutely amazing, so kind & friendly.
The place is a maze & in the dark more daunting. The left hand lift by reception also didnt open properly, so I thought within 15mins of arriving I was going to be stuck in the lift (I found other guests later also complaining about it).
The restaurant had friendly waiters but weirdly the managers did not seem customer service based and can come across as sharp. The food was adequate, some weird combinations but enough to find something each night. I would classify this a 3* and for just a small bottle of water it was 2.50E. Flamenco night we all got given a carnation before dinner which was a lovely touch.
Went in April. The complex was wonderful, although the Don Marco was being renovated & you had building noise and sewage smells. However, saying that, the place was cleaned within an inch of its life, it was spotless. The pools at night also had fencing to stop anyone falling in etc.. Your main entrance/exit for Pedro & Marco is towards the beach where you go through a security gate, which makes you feel safe in the complex. Most of the security were all very friendly.
The room I had was lovely, well laid out. Tv did not have signal. There was a huge gap above my entrance door and there could have been better cleaning. I did have to call maintenance for the non-draining shower but within seconds of the report a very friendly guy came to help which was great service. My only recommendation was that I was put in a room with a high walled balcony.. therefore if I sat down, I looked at the wall. So, could you please put higher chairs and tables on the balcony so you can relax and actually see the lovely view?
The entertainment was very below standard, even though each night we had 2 on offer. The bar staff were again friendly and a pot of tea was 2.50E.
The location was great, you can walk along the beach to Malaga or Benalmadena. Shops & places to visit are also nearby. So a good destination.
I ticked a box on entering the hotel to say that I wanted to join the Melia rewards, I was so impressed that I would go back again. HOWEVER, on check-out I expected some sort of membership card (like the H10 hotels do) but I was told by quite an unfriendly receptionist that you can only join BEFORE the holiday and you wont get any points for this one. (I have since confirmed this with Melia Customer service).. so all the receipts I saved & the tick box were all for nothing and I dont think I will bother now! Other hotels provide a much better service where this is concerned.
My Jet2 transfer did not turn up and I had to ask the receptionist at Don Pablo for help to get a taxi and they were amazing, one was there within seconds.
I had a lovely stay in this hotel.
Łukasz
We were at the hotel in January 2024. Very nice hotel with nice service (we especially liked Mrs. Esperanza, who cleaned our room and at the same time explained exactly what and where to visit in the area; Mrs. Esperanza even gave our daughter a flower - great! :)). Clean hotel, good infrastructure, close to the beach and well connected to the surrounding area. Good food. Andalucia es fantastica!🇪🇸♥️
John Monaghan
Reception, staff very friendly and helpful. Staff in the restaurant holds a very tight ship all staff are quick to help and respectful to guests. Great entertainment in the hospitality area waiters quick and courteous
Josh H
Nice hotel complex, we were there just for a night on the start of a longer trip around the region, but it’s very much a holiday resort. Three hotels grouped together with shared facilities means a choice of about 5 pools, 3 bars and 2 restaurants.
Pools were crowded but we just managed to find some free loungers for the afternoon. Right on the beach front which was nice for an evening walk. Staff were lovely, especially on reception.
Room was okay, but small and hot, and we booked a double but got a twin, just a night though so not a big issue.
Only downside was the food which was a let down, the evening buffet and breakfast were passable, but if we stayed again I think we’d drive further out and find somewhere else to eat.
Parking is onsite and easy