Laura Hopper
We stayed at this hotel from 26th to 30th October. (All Inclusive) Unfortunately, our experience was overshadowed by a serious issue during our stay. On the second day, my daughter became very unwell, and I strongly believe it was caused by the hotel food.
Normally, you might expect it to be the meat, but in this case, I suspect it was the rice, as she ate rice a few times that day with other food that is unlikely to cause her illness. Google rice, as not many people would know the risks of left over un looked after rice. That evening, she was extremely sick — vomiting throughout the night — and spent the entire next day in bed recovering. Thankfully, she is usually very fit and healthy, but I dread to think what could have happened if this had affected a younger child, someone elderly, or anyone with existing health issues.
I visited the local pharmacy, where they provided anti-sickness medication and hydralytes, which helped her slowly recover.
Since returning home, I have read several very similar reviews from other guests mentioning sickness and diarrhoea, which makes me even more concerned that there could be an ongoing food hygiene issue that needs URGENT ATTENTION.
That said, apart from this incident, the hotel itself was lovely. The staff were very friendly and helpful, and our room had an amazing sea view. After my daughter became ill, we chose to eat out for the remainder of our stay, and there are some good restaurants and supermarkets nearby, which was convenient.
Overall, it’s a real shame because the hotel has a lot of potential, but I sincerely hope management reviews their food safety standards to ensure no other guests experience what we did.
Signe Brikmane
When we entered the room, it immediately looked sloppily arranged, dust, poorly cleaned mirrors, black hair on the floor.
When I asked the reception to vacuum the room the next day, when I also asked to clean the room, it was not done.
There was no mini bar.
Breakfast was the same for all 5 days, no choice.
Dinner 25€ per person, without drinks, but we will not return there because it was not tasty.
Cocktails at the pool cost 15€ per person, terrible. I don't understand why, after staying at this hotel for 5 days, no one cleaned the floors in the room... I would give the hotel 2 stars. Only the view was good, only.
Peter Kingstone
We had a great welcome on arrival from the receptionist.
Room great, very clean and fresh.
Only two annoyances.
The breakfast toasters require new elements!
On purchasing drinks at the pool bar during the day, by card, had to pay in cash 3€ Deposit per Plastic Glass.
Great location and will return.
Sonia Tello
I was hesitant to reserve but is the best decision of this trip, amazing location, renovated and with the best personnel. We love every minute and plan to come back soon. Breakfast buffet had everything you may want and fresh
Veysel Aydin
Extremely Disappointing Experience – Would Never Return
I rarely write negative reviews, but my experience at this hotel was truly unacceptable. The service throughout our stay was awful — staff were unhelpful, dismissive, and made us feel like an inconvenience rather than guests.
The food was a complete letdown. I ended up with food poisoning after eating at the hotel restaurant, and overall the meals were extremely poor quality, bland and nowhere near the standard advertised. Nothing we tried was even remotely tasty.
To make matters worse, some of my wife’s personal items, including her makeup, went missing from our room. We reported this immediately, but the management showed no concern and offered no real assistance or resolution. Their attitude was shockingly unprofessional.
Overall, this hotel completely ruined what was supposed to be a relaxing trip. Poor service, terrible food, security issues, and zero accountability from management – I would absolutely not recommend this hotel to anyone.
My Booking
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