The Healy Family
From check-In to check-out it was perfect.
The rooms was spotless when we arrived and the staff cleaned the rooms everyday and replaced all the towels daily which is always a plus in any hotel.
The staff where amazing, the man I believe is the manager is probs the best hotel manager for any company, hopefully they recognise how amazing all their staff are..he was there from the moment we went downstairs till midnight when we went to bed after entertainment.
Food was great, better than other hotels I have been at, there was great selection and my kids are like they never been fed before.
The entertainment was good, it's more catered to say the older folk, but was still enjoyable. Only thing I would change is more update music and music around the younger generations. I think it would of kept more people around longer in the night. But like I said it's not bad and we all still loved every moment of It.
Also which was great, the free shuttle bus to town and the beach! No extra charge.
Would recommend to all my friends who wants an all inclusive holiday and gives it all.
Thanks again to all the staff. See you again in June 👋
Mi A.F.
We had a fantastic stay at Aluasun Costa Park Hotel. The staff were all amazing friendly, welcoming, and always helpful and everything was kept spotless throughout our visit. The entertainment team did a brilliant job and really added to the overall experience.
There was a great variety of food every day, and every meal was enjoyable. I also spoke with Valentina during our stay and shared how happy we were with everything.
The location is very convenient, with the beach just a short walk away, or you can use the free shuttle bus provided by the hotel. There are also several shops nearby, as well as some within the hotel itself, which was very handy.
We would definitely come back and would highly recommend this hotel to others!
Lou Lou
A lovely week at this lovely hotel.
Excellent staff. We was on floor 3 and the housekeeper was lovely and always said hello. The restaurant and front of house staff excellent. Food was great for the price, we was half board, and my son Lucas absolutely loved the entertainment team, all of them so friendly and kind. He loved the kids club and the evening shows put on, he is 12 so he’s hoping they put the age up for the club so he can keep coming back. Thanks for a fab week 🙂 xxx
M
The hotel itself must have had renovations recently, as it is not "dated" like some of the reviews suggest, unless only some of the rooms have been renovated, but not the others. I booked directly through the website, and it is a bit misleading as the booking was for "full board with drinks included" and I thought this meant all inclusive, but you only get drinks during meal times. The outside bar is shut at the moment (March), so assume they open from April.
The hotel staff work really hard to keep up with the demand during meal times, and special mention to Imed, who was very knowledgeable and made a lot of suggestions during the stay!
Unfortunately you have to queue for meal times and the queues can be very long at peak times, which is ridiculous considering it is a hotel and should be able to manage this better, by either expanding the restaurant or have less guests. There wasn't a huge variety of food and most of it was repeated each day, so we ended up eating out a few times.
The entertainment was non existent, so there was not a lot to do during the day time or evenings at the hotel. They had bingo and "dancing" for guests every night. 95% guests were a lot older and I suppose they just catered entertainment towards them.
Surprisingly for a 4 star hotel there is no gym here... So for me, it is more of a 3 star hotel, but the staff do work hard and it is very clean, and do not want to take anything away from them.
If you're thinking of coming out of season, do not expect much other than a decent room to stay with nice views (if you are the right side of the hotel). Train station (La Colina) is a kilometre away and your best bet is to go to Málaga city centre (20 minutes train) if you want things to do, or you can walk down to Playamar beach (20 - 30 minutes from the hotel) for restaurants, cafes, bars and a bit of entertainment. However, there wasn't a lot going on as it is out of season, and if you want atmosphere, Saturday night is your best shout and it got kind of busy around midnight onwards
Boll Thiraphong
The room was quite noisy, and the air conditioning did not cool the room properly. The bed linen was not changed during my entire week-long stay. Housekeeping was below expectations, as the room was not cleaned thoroughly. In addition, if you would like a late check-out, you cannot arrange it in advance and must ask again at the reception desk on the day of departure.