Susan Laukkarinen
Very nice hotel with great location by the beach. It takes about 15-20 minutes to check in one family in this hotel, so very long queues by the reception. Maybe they should do something about that. I have worked in a hotel and also stayed in lots of hotels but it has never taken so long to check in (we had no special needs or questions). After the pools close, huge seagulls and ducks come swimming, I have no idea what to do about this, but something has to be done. Lots of activities for children and adults. The kids club was fantastic with a friendly staff. They were so nice and considearate towards us and our son. The night entertainment was kind of a disapointment. Only lip syncing and dancing to songs. The pools are huge and they also have a smaller pool on the other side of the hotel, which is a little bit less crowded. We struggled to find space for the sunbeds by the pool, maybe we were the only ones obeying the rule not to reserve them. 😂 All in all there wasn’t enough room for the sunbeds by the pool. Also they need more staff to the poolbar, long queues all day long. The breakfast was my least favorite experience. It was so loud and crowded. So many things had ran out all the time, good selection though. The room was nice, no complaints. We had a family room. Good space and the shower pressure was good. We wanted late check out, but it was not possible. They had an opportunity to reserve a room for showering on the departure day for half and hour. This was such a great service. All in all a great experience.
Alex Poplavski
Spacious room with a surprisingly powerful mini-fridge and a very effective air conditioner that works properly even with the windows open. The bathtub was a great plus for me, and the building itself along with its huge pool area creates a special, almost resort-like vibe. Wi-Fi was stable in the room and only slightly weaker by the pool.
However, several things really affected the overall experience. The pool area often turns into a kindergarten - kids running, screaming, splashing, and using water guns despite the posted rules, with parents encouraging it. For a resort this large, it’s disappointing there’s no 18+ or quiet pool zone. The same five pop lounge tracks loop all day long, which becomes tiring quickly.
The bedding was thin, and even though I requested to have two single beds joined, they were only connected at the base, leaving a gap between the mattresses. Sunbeds are constantly “reserved” with towels for hours, making it nearly impossible to find a free one. Most concerning, my hotel door was left open after cleaning - a serious safety red flag. Although staff compensated with a late checkout, champagne and finally fixed the bed setup, there was zero response to any of my booking.com inquiries, even after the escalation.
Tracy Marie Robinson (Glenalla Photography)
Basic enough room in saying that everything we needed was there , very very clean, housekeeping were excellent, the best we have encountered. Busy hotel the restaurant is very busy self service with queues at peak times, big open room really noisey and not relaxing atall , on the other hand there was a veranda adjacent to the main dining room which we thought was amazing, relaxing and more to our taste, the food was tasty with a large choice of everything, themed nights tasty treats and SWEETS! We all loved the sweets 😍
Francisco José Crespo Irigoyen
My experience at the hotel was positive. Large pools, a relaxed atmosphere, varied entertainment, and generally good service from the staff. During the week, I saw different shows every night. Some were quite unique, others more generic, but none left you indifferent. Personally, I had no issues with the sunbeds. After sunbathing at the beach, I would head to the hotel pool and didn’t have to wait long to find a spot on a sunbed. The pools are large and suitable for people of different ages.
The gym is included. There were several machines available for working out: treadmills, pull-up machines, and dumbbells of various weights. The gym was better than in other hotels I’ve visited.
The only thing that could be improved is the food — they need to work on that aspect to make it better. My compliments to the waitstaff and the cleaning team. The bathrooms and rooms were spotless. Recommended hotel for those looking to stay right on the beachfront.
priyanka tandel
Amazing experience 👍
Me and my husband stayed for 4 nights, very relaxing hotel… rooms were very clean, food was having so many options for vegetarians too. Location is perfect. Most of the staff are very nice.
We will definitely go again 🙂🙌
I felt pool could be more cleaned. But rest of the services were perfect.
My Booking
