Jorge Fuentes
I stayed here during a recent vacation and had a great experience overall. The staff were consistently friendly and attentive, with someone always available if I needed assistance. The pool area was a highlight — spacious, beautifully maintained, and featuring daily entertainment that added to the relaxing atmosphere. I also loved how easy it was to walk straight from the pool to the gorgeous beach.
The gym exceeded expectations as well, with plenty of room, modern equipment, and even good background music that made workouts more enjoyable.
The only drawback is the location — it’s a bit removed from the main attractions and city spots, so plan on using the hotel shuttle service or renting a car to get around.
Overall, a wonderful place for a relaxing getaway if you don’t mind being a little outside the main action.
Aurelia
Had a great 1-week stay here. The staff is incredible, so attentive and kind. The hotel is freshly renovated with comfortable quiet rooms. Rooms are cleaned daily but in a very quick and discreet way, towels are also changed daily. The nightly live music performances were a nice touch.
The beach is right next to the hotel and is peaceful, away from the more crowded parts. Water is crystal clear blue.
Valerie Alvarez
I had an absolutely wonderful stay at Sarena de Muro Resort in Mallorca. The property is stunning and peaceful, making it the perfect spot to relax and recharge. The rooms were spacious, beautifully designed, and the beds were incredibly comfortable some of the best sleep I’ve had while traveling.
One of the highlights was how dog-friendly the resort is. My pup was treated so kindly, which made the whole experience even more enjoyable and stress-free.
The breakfast was delicious, with plenty of fresh, high-quality options and something for every taste. We also really enjoyed the poolside service, which was attentive and friendly perfect for lazy afternoons in the sun.
Overall, everything from the setting to the hospitality made this a memorable stay. I’d come back in a heartbeat!
Craig Zulewski
We had an overall pleasant stay at Serena de Muro. The beach was absolutely beautiful and very relaxing, which made the location feel special. That said, it’s quite far from Alcudia or any major attractions, so having a car is definitely necessary. While the hotel has gone through some renovations and improvements, it still didn’t quite feel like a true 5-star experience in my opinion. Rooms felt partially updated and bed was not up to Hyatt standards. On a positive note, the breakfast was very enjoyable and the coffee was surprisingly good.
Jordan Chappel
We checked in to this hotel the first night it was reopened after renovation by Hyatt, so it was quiet and the service was quite attentive, though I’m sure that will continue as it becomes busier. The rooms are very nice as is the pool area and the public beach just outside has warm fairly shallow water (visited in July). Included buffet breakfast is great. There are 2 electric vehicle chargers but they are slow and in general I would not recommend renting an EV in Mallorca. Note that it is driving distance into town, not quite walkable. Overall, this is a very worthwhile redemption value if booking with Hyatt points as we did.
My Booking
