YIJIA YAO
Good location. Close to everything but bit loud at night since it is right next to the main street.
Room is comfy. Our basin was clogged, it got fixed next day. Good housekeeping service.
Staff are friendly here but not professional enough. They forgot our order when there was only like 10 tables of guests…we waited for 40 minutes to get the food…and same thing happened again at the bar.😅
A bit overpriced for this level of 5 stars hotel.
Evelyn Duong
I had the pleasure of staying here in the suite with the seaside view and wow did it not disappoint. The room was huge and felt very luxurious and comfy.
The suite:
It was separated by a door and had a nespresso machine, two tvs, a king sized bed, two sinks and a rainfall shower. Plushy robes and slippers also provided and a cute straw bag to put your stuff inside and towels. The AC/Air conditioning was also functional but only on one half of the room. It was enough to bring our room fron 25°c to 23.5°c. The couch was also so soft and comfy. The balconies were also spacious and provided a great view of the sea and beach. The shower gel etc also was very nice :) The one thing that did bother us was the confusing light function, we turned on the lights near the bed and it was flickering until I took the hotel card out to turn the power off. The fan and tv remote were also not functional, which I do not find acceptable, especially if we are spending a good amount each night. Hence the star deduction for the rooms.
Service and food:
The employees were very helpful and friendly and the food at breakfast was good. Decent selection and I loved the detox juice. Carmen is really helpful and friendly and even booked us taxis there and back. Bonus that its adults only.
Location:
Central to everything, 3 mins by foot to the beach, infront theres markets and stores and even a ben and jerrys ice cream vendor. Really amazing. The cafe behind the hotel is also amazing, I highly recommend it if you like patisseries.
Amenities:
Pool outside was nice and the seats also comfy. The pool could be a bit colder especially when its 30°c or hotter. We ended up going to the beach more often because it was colder there. We also tried the spa area and same thing, water was lukewarm and the saunas were not functional. Not acceptable for a 5* hotel.
I would come back to this hotel, maybe even try the presidential suite, but the hotel really needs to fix these issues.
Débora Camargo
We stayed there in 2019. Me and my husband. The hotel was new - the staff and service were amazing and it is walking distance to a cool beach and some nice restaurants.
tahirih swan
I have now stayed at this hotel for two birthdays now and I can say NOTHING short of excellent ! It was my second visit this time a solo trip and standards are still very high it was a pleasure to stay here again and I’m extremely happy I returned. The staff are exceptionally warm, friendly and helpful the hotel is lovely the food chefs kiss all in all an amazing stay.
Pak Fatemi
I recently had the pleasure of staying at this incredible hotel, and I can’t recommend it highly enough! From the moment I arrived, the staff went above and beyond to ensure every detail of my stay was perfect. The rooms are beautifully designed, immaculately clean, and offer every comfort you could wish for.
The location is ideal, offering stunning views and easy access to nearby attractions. The hotel’s amenities, especially the [highlight a specific feature, e.g., spa, rooftop pool, or restaurant], were top-notch and made my stay even more enjoyable.
What truly stood out, though, was the outstanding service. Every staff member I encountered was warm, welcoming, and always eager to help with any request. It’s clear that they are dedicated to providing an exceptional guest experience.
I will definitely be returning and highly recommend this hotel to anyone looking for a luxurious and memorable stay!
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