Matthias Janeck
The hotel is in a top location, you are a step away from the beach, the port as well as the city. Alap the bis stop is just 100m away.
The rooms are spacious, modern and clean.
In the pool area it can get a bit loud because it is located next to the street. The pool is not big but good for a refreshment.
The breakfast is outstanding.
Service is super friendly and helpful!
Mark Williams
Now many other reviews have commented on if this hotel deserves its 5 star rating. Well having just completed 9 days in a suite I would rate the staff and breakfast offering/service as five star. The reception team (notably Carmen) excellent, the breakfast team and pool attendant team excellent. I really liked the mix of breakfast buffet and al a carte service - gives a feeling of luxury and personal service. Now the hotel itself, for the most part is stylish, the pool area is large with loads of beds and fresh towels and never felt crowded (big tick) the spa is on the small size and while I was there the steam and salt sauna were out of action which was disappointing but no where near enough to stop me recommending this hotel. The gym is small but just enough to get by. If I were to be totally honest I have been to 4 star hotels with a bigger/better gyms and spas. Would I book again? Yes I would
Anvi
this hotel was in a great location close to the beach and many restaurants. they have a spa with a sauna, steam room, whirlpool, and heated loungers. the spa is really good and i used it daily. the staff members are all kind, especially the cleaning lady.
the breakfast buffet is good and hot items can be made fresh, ready to order. the food at the pool bar is just average - i ordered fries which were unsalted.
the hotel is a bit of an older construction. one night i had an issue with the AC dripping water which woke me up, but the staff quickly moved me to another room. they displayed great customer service and even provided a gift the next day.
despite the small setbacks, i enjoyed my stay here and would still return.
Jordan Smith
Me and my partner have just got back from a week stay at the Alcudia port suites hotel and it was amazing. The hotel is clean and the rooms are stunning. The staff are so attentive, polite and helpful. The food and drinks were so good, with such good options at breakfast, lunch and dinner. One thing we loved was the location, with it being so close to some amazing restaurants, the port as well as the beach. We visited the spa and the gym whilst on our stay and found the vacilities to be perfect. During our stay it was my partners birthday and we were surprised with a lovely bottle of champagne and a lovely hand written note for him. Overall we had the most amazing stay and can’t wait to come back.
Michael Cheng
Amazing Stay – Carmen Truly Saved Our Holiday!
Our experience at Bordoy Alcudia Suites was outstanding from start to finish, but what truly set it apart was the incredible staff—especially Carmen, who went above and beyond when I lost my passport.
Losing your passport on holiday is a nightmare, but Carmen handled everything with such calm professionalism and genuine care. She guided us through every step contacting the bus company even checking in on us regularly to make sure everything was going smoothly. Her kindness and support turned a stressful situation into something manageable. Thanks to her, we were able to relax and enjoy the rest of our trip.
Aside from that, the hotel itself is fantastic. The spa, pool, and gym are all included in your stay, and everything is beautifully maintained. The rooms are modern, spotless, and thoughtfully equipped even including a straw beach bag with towels, perfect for when you head to the beach.
My Booking
