Secrets Mallorca Villamil Resort & Spa

Audrey_yr

I’ve never see such diligent room service. Every time we leave the room for more than an hour, we come back with a freshly made room - multiple times a day. Incredible service! The lounge room was very convenient and so was the courtesy room. Needless to say the sea / beach is incredible too. 10/10 experience.

Jurgonlynx

Positives : Location which you can not beat, right in the middle of the small bay and stretch of nice, sandy beach. Overall spirit of the hotel, and its great heritage, dating back 1950's, partially located in the old historical building. Clean and well maintained facilities and the garden. Friendly staff. Possible improvements : Preferred Club guests lounge - good idea but not well executed :( No proper glasses for Cava or Baileys in the lounge - it seems odd to drink Cava or Baileys from red wine glasses or tea cups ... the same like eating sandwiches using the bowls as there were never any proper plates to use. Explanations of the staff that hotel is fully booked and glasses and plates are missing because of this do not match 5 stars status of the hotel. Car parking at 40 Euro / day ... I know it is not easy to find parking space in Paguera but who is going to pay 40 Euro for parking if daily car rental is 40 / 45 Euro ??

John Mella

Spend a few days here. Great service from the staff. The location having direct access to the beach was perfect. A lot of restaurants around well within walking distance. Walked to a Cala as well. The breakfast had a lot of variety. The pool was clean and lots lounge chairs.

Christian Reynolds

I’ll give this resort 2 stars for their 1)great staff and 2)good location and that’s being generous. I’m so disappointed with my stay at Secrets Mallorca. The air conditioning never cooled our room to the point where we couldn’t sleep at night, the room was tiny, and to top it all off we had cockroaches all over. I ended up finding one lurking around my suitcase and all over my clothes. Our phone in the room didn’t work either so every time we had an issue we had to walk to the front desk. The resort itself is nice but the room stay made for a terrible experience during our time in Mallorca. I wouldn’t recommend this hotel to anyone.

R Dix

This is my 2nd time at this hotel. Stunning building & setting on the beachfront with lovely gardens. The staff are all great & attentive. It was our friends birthday while we were there & the guest relations helped make it special for her. Our room was a big size with incredible seafront views. I will definitely be back.