James Williams
We just wanted somewhere easy for a few days in Palma. I booked this place in advance and to be honest it was fine. The family room we had was on the ground floor and was very spacious and comfortable. The beds were fine. We didn't try the restaurant, but the bar service was fine and the prices were pretty good. The only downside is it's location, which is a €10 taxi ride into the centre of Palma, or a 1 hour walk. If you're on a budget this is a good place to consider.
Alexandre Baghai
This lovely Palace is located very close to the city center of Palma, all the staff is very kind and very professional. They do their best to make you feel like you're at home. Rooms are wonderful with wonderful mattresses and linens. View from the hotel is breathtaking. The restaurant is also very tasty. By far the best 5 stars hotel in Mallorca. See you soon and thank you for everything like always !
Arnab Jana
This is simply a great hotel with exceptional customer service, spacious and well appointed rooms with spectacular ocean views and wonderful location. We were visiting with a teen and she loved the hotel. Although we reached Palma earlier in the day (around 10:30 am) and the regular check-in time is 3 pm. Sandra from the front desk was extremely helpful and courteous and she not only upgraded our room but also had the room ready for us at around 11 am. That's exceptional customer service. The room (premium triple room with ocean view) was very spacious and the balcony/porch to the ocean was HUGE which was like another room by itself. The hotel has 3 very good restaurants and incredible view of the ocean with a semi private beach. It was a short stay this time but we will definitely be back - wonderful value for money.
Anna Romanov
Beautiful hotel, stunning balcony view, lovely staff, amazing breakfast, nice Bistro, luxurious spa! Highly recommended! Wish to come back soon!
Gin Academy
This is a review for the restaurant only. The place has a stunning view and that is the reason of the 2 stars. The service in the restaurant is virtually non existent for a 5 star hotel. They bring us food without any cutlery and I had to wait over 15 minutes looking at my plate without no one to ask for them. After the wait and me having to ask for them they brought the cutlery and didn’t offer to at least warm the cold dishes. After I complained they redo my dish. They also took one drink that wasn’t empty without even asking. In a place of this level and prices you expect much more.