Heather Lawrie
Despite being advertised as a 5* hotel, there are a few reasons we feel it's not quite there yet. On arrival, there's a variety of hidden charges. These include car parking within the limited hotel grounds(@€18 per day), customer tax €6.75 per person per day - this all added €169 to the bill before we had even arrived in our room. You do get a complimentary bottle of water in your room, on arrival, chargeable thereafter.
In these modern times, there's no hard copy of a hotel/visitor guide for your room, which isn't helpful for people who choose not to have a smartphone. They say they'll give you a 'tablet' to view the guide, but I'm unsure how accessible that would be for all.
The Internet, however, is free and sufficient for emails.
The advertised Sky Bar is lovely, but the upholstered bed chairs are chargeable, and the package includes an alcoholic drink. Meals are lovely. There's a great breakfast selection, and evening meals are €30 per head, with a different World Cuisine every night.
Our room was pretty compact, meaning there was little floor space, but there was just enough storage for clothes and suitcases.
The air conditioning is good—the best we've had. The housekeeping staff are attentive and really lovely. We had an issue with our storage drawers, which they fixed on request.
Enjoyable stay, nice place to come in late October, still places open, lots to do and not too hot and noisy!
Wojciech J
The hotel fully deserves its 5-star rating. All the staff were friendly and very helpful. We arrived at 8 a.m., and the lovely receptionist, seeing how tired we were, invited us in for breakfast and provided us with a place to wash, change, and store our luggage. Our room was ready within two hours. The room was cleaned daily. The only inconvenience was that the toilet and shower were separated from the room by a dark glass panel instead of a traditional door. The food was delicious and plentiful, buffet-style. Professional and friendly chefs freshly fry fish, meats, and omelets. The room service was always smiling. There's live music several times a week, in various forms. Despite having a large number of rooms, the hotel feels like a cozy place to relax. Right next to the hotel is a beautiful beach with white sand and azure waters. It's worth returning to this place !!!
Eleanor Kydd
This is a lovely hotel for adults only. Staff are friendly. We only had breakfast but the choice was amazing. Room are nice but would have preferred the washroom facilties were all in the same space - the toilet was on its own, then a shower room and the washhamd basin was in the room. Worked ok tho.
Cristina Ostafiychuk
I can only highly recommend this hotel, our stay couldn’t have been better! Nice location, super friendly staff and very good rooms, I felt like I was sleeping on clouds. The breakfast buffet was amazing with a huge variety of options for all tastes. We were provided with towels every time we wanted to use the pool or go to the beach. We could also take a shower on the day we left before our flight even though we checked out at 12 PM. A 5* environment!
Samia Sultan
An absolutely amazing hotel. We stayed here from 28th August to 3rd September. We were given free travel insurance with our booking. We were also given a free welcome drink on arrival and a complimentary room upgrade & bottle of champagne for our anniversary. All of the staff and reception were extremely kind, some of cleaning staff did not speak great English but they were all very very nice. Our room was also beautiful, there could have been a little bit more room for space/luggage but still good. The room was a little bit stuffy as our air conditioning was not very strong. The pool area and cleanliness of the hotel was also great. About a 5 minute walk from all of the top restaurants and great walking access to shops too. Restaurant food also amazing. Could not recommend this hotel enough, 10/10 will definitely return!