Marie Crane
Dated but clean beach front apartments but for the amount of time we spent in the apartment we were very happy and have already booked again for next year. The resort has some lovely restaurants around and a nice bar near reception, also a shop that opens 8am-8pm for essentials.
Staff are amazing and nothing is too much trouble for them. If you are checking out late they have a bag room to store your cases free of charge and a shower room you can book a slot for also free of charge.
Very good for what we paid, so much so we have already booked for next year.
Stef Bryans
We weren't told major construction is happening right next door to the hotel. Guess where our room was? This lead to thick layers of dust covering absolutely everything. I have lung disease & all this dust has caused issues with my breathing. Room has no air conditioning so it's like an oven. We had an issue with the door not locking & the shower had an issue. Both were fixed quickly thankfully. Pools aren't heated so they're ice cold. Everything is very outdated & shabby. Broken items aren't fixed/ replaced around the hotel. Very disappointing after spending £1500 to come here. Location is not bad. If you're able to walk longer distances, there are numerous shops around but for someone with restricted mobility, it'll be harder. Very sour disappointment & we won't come back. Staff were lovely though.
Queen Of Elite
The rooms are nice and spacious. The kitchenette has a fridge/freezer, microwave and dishwasher. However my only issue was that there was no air-conditioning. Great little supermarket on sight and the staff were very friendly and helpful.
Holly Muchmore
Room was OK but no air conditioning or fan or phone. Facilities good and pools great. We found 2 cockroaches and a lizard. It's a good place however for kids to be entertained with all the pools, kids club and disco and bingo. It was all ok until the end when we not told about the checkout time and got rudely told after the time we were late and then fined 20 euros for the 2 hours it took to panic pack for 5 people. I checked out and the receptionist said it was OK for my baby to stay under the parasol on the terrace until the cleaners arrived. The manager then returned and was so rude it was awful. Said he'd come back for the 3rd time and it was a hotel so we needed to leave, I explained we had been given permission and he was still rude. Other people said the staff were rude too. Also the bed in the sofa bed was badly uncomfortable and there was a double mattress locked in the cupboard and they reluctantly let us use it but I saw them take it away afterwards. Also the cleaners gave us filthy looks as we were sat outside waiting to leave. We hadn't left it in a mess.
Christopher Ancira
I booked a two-night stay at this hotel, but I had to leave after the first night due to a serious cockroach infestation in the room. I’m not someone who normally complains, and I tried to stay calm after seeing the first one—but they kept coming. I’ve attached photos as proof.
To make matters worse, there was no air conditioning. When I arrived, the room was stifling hot, and the entire space felt run-down and poorly maintained—not at all what you’d expect from a hotel that markets itself as a 4-star establishment.
I didn’t even sleep in the bed and ended up having to find and pay for another hotel that same night. The whole experience was stressful, disappointing, and a waste of money. I’ve since requested a refund and am still waiting for a proper response.
This place needs serious improvements before it should be charging premium rates or claiming 4-star status. I would not recommend staying here.
My Booking
