James Connell
We were a family of 4 in a family room. Sleeping arrangements were fine, however, the bathrooms were a disaster. From the shower tray looking like someone took a golf club to it to water spraying everywhere as there was no shower door to close and the side panel just let water escape underneath so the floor had puddles of water on it.
The food was nice with a decent variety albeit a little repetitive for breakfast. The pool area is very nice with a good-sized pool and deep enough. The rooftop pool was amazing with amazing views.
A bus stop just outside the hotel and a really good service to everywhere really.
Would I return here for another stay?
Absolutely, we will be back.
A F
I stayed here at the beginning of May with my boyfriend. We opted for all-inclusive, which was definitely a good decision - great drinks and the food is about 7/10 but it’s good for all in inclusive if you know what I mean. The hotel is great! Spacious rooms, we had a double balcony which was a nice feature, the staff were so friendly and helpful. I had a massage in the spa as well which was amazing. I would highly recommend staying here and I would stay here again. There is a beautiful Italian restaurant right opposite the hotel. St Paul’s bay is a nice and relaxing area.
Adam Kozak
A few comments. The food is the same every day, there are no changes. After three days you can't even look at it, let alone eat it until the end of your vacation. The other restaurants in the hotel which are Caribbean and South American cuisine are quite ok. Asian is a disaster and the food in all 3 comes partly from the main restaurant. The same applies to the main restaurant, if you don't eat in the 3 other restaurants, the next day they give you to the main restaurant. Cleaning the rooms often took place without cleaning the balcony and ashtray. Also, even when we asked, wrote a card and left a tip for the jacuzzi to be cleaned, it wasn't done for the whole week. The pools, all three are small and can't accommodate that many guests. The main bar on level zero, the appearance inside is repulsive. The bartenders often don't know how to make drinks. The tables in the bar aren't cleaned. There are game room and even if you have all inclusive, you still have to pay for billiards. No water in the rooms, the fridges are not equipped with any drinks (all inclusive). During check-out, even if someone has a flight in 8 hours, they do not allow a meal. I have not encountered this yet, everywhere I have been, they always said that it is possible to use it without a problem. Generally, I am disappointed. I bought one of the better packages (room) and a lot of disappointments. If you do not buy a room with a sea view, which as you know is limited, the remaining rooms have a view of the constructions around the hotel and about 200 rooms have a view inside the hotel buildings, which resembles a Chinese cage, apartments. Personally, I would not return to the hotel again and I do not recommend it to anyone. Holidays are supposed to be unforgettable, and with so many glaring things, they are unforgettable, but in a negative sense. Definitely is not 4 stars hotel for me if compared with my not small experience. I will also add that on the day of check-out (11am), they knocked on our door three times to see if we had already left the room (from 8am they knocked on the door)
Susan Cavanagh
Not at all impressed. To many problems to mention. Staff not interested in supporting customers. Once they have your money they are no longer interested. Main food hall over crowded and food generally cold, they eventually provided a microwave. Other restaurants are not fully part of all inclusive package ...read the small print to avoid extra charges. Not an adult only hotel .. only roof top infinity area adult only but get closed if too windy! Be careful of extra charges for certain drinks and food as they are sneaky and tell you after your request you must pay and part of all inclusive deal. Room was very nice ..cleaned daily. Housekeeping staff best part of the hotel. No beach next to hotel. Only a rocky area. No safe.
Michał Burblis
Beware of this hotel! On booking I booked 3 double rooms for my family and myself. Upon arrival at the reception I was told that the rooms were only for one person and for the second person I had to pay an additional 80 euros per day! Despite showing the reception that I had booked a double room they did not want to listen to me, they just told me to pay 80 euros and in the morning the manager would decide what to do with it. When I met the manager in the morning, who had a problem pronouncing simple words in English, just like the rest of the staff, I was told that I had to pay the current price for a double room from today, which was 900 euros, and not 600 euros as it was on booking 5 months ago. When I checked the price for the same room on their website, not on booking, the price was 700 euros, not 900, but the manager said that he could not cancel these rooms anymore and told me to pay an additional 900 euros! Reception - a tragedy in English. The manager draws something on a piece of paper to explain, because he can't put 3 words together in English. The coast on which the hotel is located is ok, but if you like the smells of the largest garbage dump in Malta, this is the perfect place ;D Unfortunately, the hotel doesn't write that there is a garbage dump nearby and the hotel stinks, you won't see any photos with a view of the "mountain", which is the largest garbage dump in Malta! Every day we had to go to the reception, because every now and then someone blocked our room cards and we couldn't get in. This is the worst hotel I've been to in Malta, and it wasn't my first time! I will never go back there and I don't recommend this place to anyone! I won't leave it like this and I will still fight with booking, which I hope will react somehow, because this is a scam in broad daylight! And supposedly Malta is the most Christian country in the world ;D
edit: HIT! the day after adding the review, this hotel wants to charge me 15 euros per person for breakfast, even though I paid for it at the hotel right after arriving from the airport! ;D