Jake Davies
Me, my partner and group of friends had a fantastic time. The hotel has family and adult options for pools. The All Inclusive experience was superb, was worried we'd end up in a hotel with only bland nuggets and chips but the diners served a range of salads, grilled meats and fish and desserts. The hotel is on the beach front with easy access to areas to swim and a short walk away from St Paul's Natural Pool. Hotel, bar and restaurant staff we're all amazing. Down a star for the rooms as we experienced some very minor issues with the shower temperatures and smells from house cleaning chemicals. All staff were fab.
Aneta Wrobel
All in all, the place isn't that bad, though there are a few things that could be improved. In my opinion, it's definitely not a 4-star hotel, more like a 3-star. The buffet is the same every day, but the three restaurants are amazing. The waitress service is excellent—especially Kamal at the Caribbean restaurant, who made our experience truly great. Our son is gluten-free, and everything was clearly explained and handled well. If you're staying here, you definitely need to try the restaurants. It's a shame you can only dine at each one once.
A P
Staff are really friendly and helpful.
Wide variety of gluten free food. Only draw back is you have to ask the chef each time in the restaurant to show you what is GF. Not a big deal but other places I've been have had signs detailing allergens in the food, just makes it a bit easier.
Rooms are good, cleaned every day if you need/want it done.
If you want a private balcony to sit out in the sun, check this before hand as some have zero privacy and not too much sun or view.
All In all,good hotel and close enough to take bus trips to Mdina, Mostaand valleta.
Adam Kozak
A few comments. The food is the same every day, there are no changes. After three days you can't even look at it, let alone eat it until the end of your vacation. The other restaurants in the hotel which are Caribbean and South American cuisine are quite ok. Asian is a disaster and the food in all 3 comes partly from the main restaurant. The same applies to the main restaurant, if you don't eat in the 3 other restaurants, the next day they give you to the main restaurant. Cleaning the rooms often took place without cleaning the balcony and ashtray. Also, even when we asked, wrote a card and left a tip for the jacuzzi to be cleaned, it wasn't done for the whole week. The pools, all three are small and can't accommodate that many guests. The main bar on level zero, the appearance inside is repulsive. The bartenders often don't know how to make drinks. The tables in the bar aren't cleaned. There are game room and even if you have all inclusive, you still have to pay for billiards. No water in the rooms, the fridges are not equipped with any drinks (all inclusive). During check-out, even if someone has a flight in 8 hours, they do not allow a meal. I have not encountered this yet, everywhere I have been, they always said that it is possible to use it without a problem. Generally, I am disappointed. I bought one of the better packages (room) and a lot of disappointments. If you do not buy a room with a sea view, which as you know is limited, the remaining rooms have a view of the constructions around the hotel and about 200 rooms have a view inside the hotel buildings, which resembles a Chinese cage, apartments. Personally, I would not return to the hotel again and I do not recommend it to anyone. Holidays are supposed to be unforgettable, and with so many glaring things, they are unforgettable, but in a negative sense. Definitely is not 4 stars hotel for me if compared with my not small experience. I will also add that on the day of check-out (11am), they knocked on our door three times to see if we had already left the room (from 8am they knocked on the door)
Susan Cavanagh
Not at all impressed. To many problems to mention. Staff not interested in supporting customers. Once they have your money they are no longer interested. Main food hall over crowded and food generally cold, they eventually provided a microwave. Other restaurants are not fully part of all inclusive package ...read the small print to avoid extra charges. Not an adult only hotel .. only roof top infinity area adult only but get closed if too windy! Be careful of extra charges for certain drinks and food as they are sneaky and tell you after your request you must pay and part of all inclusive deal. Room was very nice ..cleaned daily. Housekeeping staff best part of the hotel. No beach next to hotel. Only a rocky area. No safe.
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