Richard Brandão
We visited this hotel — and Malta — for the first time (my wife, our 3-year-old son, and I). Unfortunately, our son got sick, and our trip didn’t go as planned. We ended up staying only 2 out of the 6 nights we had booked.
However, I’m writing this review to leave my warmest compliments and heartfelt thanks to the hotel and its staff. The security team, housekeepers, receptionists, managers, and waiters were incredibly kind and helpful to us — from giving us information about how to get Medical assistance to assisting with extra cleaning services, and even offering thoughtful little gestures to cheer up our son.
As for the hotel itself, we booked an excellent room with a hot tub. Everything was spotlessly clean and absolutely wonderful — the facilities, the view, and the hot tub were all perfect. Breakfast was also outstanding, with everything fresh and of the highest quality.
Without a doubt, once our son is a little older, we will come back to finally enjoy the experience we couldn’t have this time due to this unexpected situation.
Aliaksei Apet
Liked:
The room was quite spacious - we stayed with 2 kids (they slept on a sofa & in the baby cot) & there was enough space for a comfortable stay for everyone.
Breakfast is very good. Location is excellent - quite, beautiful & not overpriced town. Everything is near (it's Malta!)
The indoor pool is super - the water was warm - amazing for the kids!
Disliked:
We hoped to be upgraded to a room with a hot tub, but unfortunately, it's not possible for free (even if it's available) - which is quite reasonable I guess :)
It was quite challenging to use the underground parking - the descent and ascent are very narrow even for a small car. It's good that there were always free parking places near the hotel - but I guess that's because of the winter time.
Alexandra Rees
My mother and I had a wonderful 4-night stay. The room was spacious and had enough space for two small cabin bags to be emptied, hung up/ put away/ the bags tucked away.
The breakfast was wonderful, in a sunken, sun-soaked courtyard outside. There was a wide range of options (buffet) with an omelette station and decent coffee.
The hotel itself is deceptively large and labyrinthine: We managed to find a way to get to our 3rd floor room without using the two sets of elevators, but it is fully accessible for those less able.
The gym is decent, above average for a hotel gym with decent weights.
The spa was also really enjoyable, although the sauna was not hot enough on one day and not working the second day. Slightly disappointing that we weren't notified of this when we went down to the spa, we were just left to find out. But massage treatments were 10/10 and no complaints on the steam room.
The beach is a steep 20 min walk away, but with full pedestrian access. I enjoyed the walk but my mother took one of the many, very frequent buses to/ from the bay, which was €2.50 each way. Cards accepted.
The area is quite quiet, full of winding streets and interesting pieces of history. There are a range of restaurants in the town, and we did not try the hotel restaurant for dinner. We also didn't spend any time by either of the pools so I can't comment on those.
Overall, the hotel is delightful, clean, well-priced and family friendly. The staff were helpful and welcoming. Would recommend and would definitely stay again.
Qristine Morchiladze
One of the best experiences I've ever had with hotels. My heart starts to beat fast when I remember our room, overlooking the trees and palm leaves touching our balcony. Our room got upgraded by a lovely woman and she made our vacation, literally
I would go back to Malta only just to sit on the terrace bar and watch the sun set behind the marvelous church.
The staff, the pools, the food I loved all of it
Sweety
2nd time we have stayed and we had two rooms this time. One upgraded, but the upgraded room was a poor and not worth while. The AC didn’t cool the room at all and as we were told the hotel was full the company didn’t resolve the issue for the stay we had. They put a fan in the room but with 38’ temps and 30 of a night the stay was ruined with hot sticky nights.
The non upgraded room was fine.
Staff were polite, but didn’t resolve the issue.
Also cleaning staff seem to like to bad the doors all day from 7am
Not sure why could be to get you up and out so they can clean your room who knows..🙏
Love Malta
Not so impressed with The hotel.