Canifor Hotel

Tori Joan

The reception staff was rude and not patient with guests. Except for the young boy who is a student and working at the reception, he was nice even though he is being trained. The hotel itself is outdated. The safety box is available for a deposit and a weekly fee which I don’t agree with as this is not advertised. The iron is shared among guests and must be requested at reception. The AC is extremely loud. There is no remote in the hotel room for the tv that is there but it is available for a deposit at reception. Breakfast actually closed at 10am the receptionist abruptly told me as I went for breakfast despite the information sheet given to me upon arrival stating that it closed at 10:30am. The breakfast is below standard with limited options though the staff in the restaurant are nice and very polite. On the weekend the hotel was flooded with students that were making a lot of noise throughout the entire hotel at even 3am, reception didn’t seem to care when multiple guests made complaints as the walls in the rooms are very thin so everything can be heard on the corridor. The reception area also states that there is « quiet  hours » from 10pm to respect other guests but this clearly was not implemented despite many complaints. Towels were also not replaced most days when my room was cleaned. The dirty hand towel and floor mat was taken but a new one was not replaced unless I requested for it. I would recommend searching for another hotel even if you are on a budget as budget friendly hotels can still have good quality and good service. This hotel is definitely not a 4 stars hotel standard despite being advertised as one.

Magdalena

The service was very good. The bed was uncomfortable, there was no duvet or blanket, they had to bring it in extra. Everything was very uncomfortable. There were only teenagers around, making a lot of noise and making a lot of noise, especially at night, in the hallway. The buffet was small, with a very limited selection, but everything was very tasty. Breakfast was the same every day for seven days. There were no drinks to choose from in the dining room. You couldn't help yourself to dinner; you had to wait in long lines for someone to help you. This really bothered me, but the breakfast was self-serving. I associate this place more with a summer camp than a hotel for adults. The location was okay. I wouldn't stay there again with two adults. It's a good place for children. Room cleaning and towel replacement were okay. No shampoo, etc., only soap. The room met basic needs. I rate this place a 2+ out of 10.

Jurjan Meskišvili

I'm solely writing a review for the treatment through the management - not the rooms or anything else. I wrote to the management that I had to cancel my plans due to family problems - what I got back was that I should come by the reception (what the hell?). I clarified that I'm not in Malta and won't come because of the problems and asked if a refund would be possible - after that I got nothing back instead booking.com contacted me to ask if I was there. THAT'S IT! No try to find a solution together with me, even a partially refund would've been god - but they didn't care, they didn't give a damn. Very bad Management and not really caring in trying to help out. Will never book a stay there again.

Dana O.

The location is great, close to the beach, bus station and good restaurants. The price is good but the hotel is very outdated. The room's furniture is old fashioned, broken chairs… Uncomfortable mattress. One night it was very windy and the window was making a lot of noise and when we checked it out we found out the whole window frame was loose and moving… so we didn’t get any sleep with all that noise. No remote control for the TV in the room and you have to pay a pay 10€ to get it. Very basic breakfast.

Kristina Ropuš

I don’t know how this can be rated as 4-star hotel! Everything there is very old, half ruined, breakfast is very poor without many options that should be available in 4-star hotel. Also, like a lot of people mentioned before, hotel was overbooked with some students making a mess during day and night inside of the hotel, rooms, outside at the pool - never saw anyone from hotel stuff trying to take care of it. Also, they have kind of wellness area but sauna was out of order and jacuzzi at the rooftop is cold and doesn’t work. But the highlight was when we asked cleaning lady to have some towels since ours were taken in the morning by them and new were not provided, she said “yes I know you have no towels and you’ll get them o later after washing” 😂 so 4-star hotel that doesn’t even have extra clean towels to replace dirty ones. Among anything else, at least stuff at the reception was always polite.