Michael Mulvany
The hotel is nice and all but the bar staff are friendly. Trip is supposed to be all inclusive for beer, but they serve beer in 100ml coffee cups that are half foam.and luke warm. I was in a group of 7 and a bar man we nick name
d "sloppy" gave out when I ordered 4 beers. He then continued to give out in Arabic to the other staff. In short this hotel is good for everything if you are happy to not drink beer at all. If you do drink, avoid sloppy the bar man at all costs.
Luceneia Mendes
I recently stayed at El Karma Aqua Beach Resort in Hurghada for seven days to celebrate my birthday with three friends. Upon arrival, we were welcomed warmly by tour guide called Mohammed, who was extremely helpful with our luggage, check-in process, and ensuring we could get some food after our journey. The resort itself looked beautiful, and our rooms had a lovely view of the pool and palm trees.
However, our experience was a mix of highs and lows. The weather was quite windy and cold for the first few days, but we still tried to make the most of the pools and resort facilities—only to find out that most of the pools were freezing. There was just one heated pool, which was always overcrowded, making it difficult to enjoy.
The biggest letdown was the food and drinks for an all-inclusive resort, the variety was extremely limited, and snacks outside of restaurant hours were restricted to just burgers and fries. Even worse, the quality was poor. The man preparing the snacks would sometimes serve undercooked burgers and fries, and they were often cold. On top of that, he was incredibly rude, throwing food onto plates rather than serving it properly, which made the experience even more uncomfortable.
When we visited the Italian restaurant, we were surprised to learn that drinks and à la carte menu options came with an extra charge—something we found unreasonable, given that we had already paid for all-inclusive service.
Room service was practically nonexistent, and the overall service from staff left much to be desired. When we raised concerns, we often felt ignored, as if we were talking to a wall. The staff seemed uninterested in helping, and some were outright rude. One particular experience stood out at the spaghetti station, where the cook had a bad attitude and seemed unwilling to serve guests properly.
To make matters worse, the food quality was poor, and it made us feel unwell during our stay. There weren’t many options available, and what was there was far from appetizing.
Transportation around the area was also inconvenient, making it difficult to explore outside the resort. While the resort itself isn’t terrible, it definitely needs major improvements—especially in food quality, service, and staff hospitality.
Thankfully, towards the end of our trip, we discovered El Gouna, which was an absolute gem. This beautiful area had an amazing selection of restaurants—perfect for anyone who might be tired of resort food. The dining options were far superior, and the atmosphere was lively and enjoyable. The Marina in Hurghada city also stunning, making it a great place to walk around and take in the views. I only wish we had known about it sooner, as it was one of the highlights of our trip.
Would I return? Probably not. Until they improve their customer service and overall experience, I wouldn’t recommend this resort to others looking for a relaxing and enjoyable holiday. I only gave it two stars for the views and spacious room but overall not a nice stay !
Katarzyna Serafin
I had a wonderful stay at El Karma Hotel in Hurghada and highly recommend it to anyone looking for a relaxing and fun vacation! The food was delicious and varied every day – there was always something tasty for everyone. The pools are absolutely amazing – large, clean, and perfect for both swimming and relaxing. The water slides were a huge hit, especially for families and anyone looking for a bit of fun!
The beach was also a highlight – clean sand, crystal-clear water, and lots of colorful fish to see just a short swim from the shore. It’s a great place for snorkeling or simply enjoying the sea. The hotel itself is big and well-maintained, with plenty of space and great facilities.
The staff was friendly and helpful throughout our stay. Overall, it was an excellent experience, and I would gladly come back!
Hema Solanki
Took my grandchildren. Kids had a lovely week due to the pools and slides. Not far from the airport, so transfer time was good. However, at check-in, they had me on their system but, for some reason, said the information was incorrect. After two and a half hours and a heated conversation, we got into our rooms. It was 9.30 pm, so it was not a great start. The room desperately needs updating. For example, the wall sockets are loose, the shower door does not close, and the kettle and lamp are broken. But for me, I just felt the whole bathroom needed a deep clean. Apart from the reception staff, all the site staff were lovely. Would I return? Absolutely not.
Fernando Calabrez
The resort has good common areas but the restaurants. Food court is absolutely gross. It’s so dirty that o didn’t even want to eat there again. Right after the first dinner, I woke up at 5am throwing up like crazy and the food got me sick throughout my whole stay. They brand their cola soda as coke but it was not even close from original Coca Cola.
In addition to the terrible quality and sanitary condition of the food, the receptionist is rude, unfriendly and not helpful. We also felt very harassed by the staff at the water park. They would constantly hit on my sister. Such an uncomfortable situation. Very unprofessional!
A lot to fix at this resort. Won’t come back and will not recommend to anyone.
My Booking
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