Adrian Stevenson
It's a very nice hotel, food is very nice plenty of swimming pools to choose from. The beach is a bit weird not used to a private beach . And don't run out into the sea at night as you'll break every bone in your body. The coral literally covers the whole area . You have to go out on the jetti to get a proper dip in the ocean .
Dylan Soanes
Overall, my experience here was disappointing. The pool area was stressful with constant fights over sunbeds, and drinks were often warm and flat. Many guests were rude, which made it feel more like chaos than a holiday. To make matters worse, there’s no free WiFi — something most hotels provide nowadays.
The food was just about ok — very typical all-inclusive fare, nothing special. Several areas of the hotel are clearly in need of some TLC, as maintenance seems to have been overlooked. The rooms themselves are basic but clean, although the overpowering smell of drains made it very difficult to relax and gave the impression that standards of upkeep weren’t being properly maintained. Honestly, the atmosphere felt more like Benidorm in Egypt than a relaxing getaway.
Egypt really is a beautiful country, full of amazing places and wonderful culture. Unfortunately, this hotel provides a poor representation of that, which is a real shame.
The one real positive was the staff. They are outstanding — working tirelessly around the clock, always helpful and polite. I cannot fault them at all, and they were the only redeeming part of the stay.
There are much, much better hotel options in Hurghada, and I would recommend looking elsewhere. I personally would not return to this hotel. Avoid this hotel, save your money, and look elsewhere.
Thomas Askin
Let’s start with the rooms at the hotel. The rooms are decent. They are big and roomy, but the TV is of very poor quality, the corners of the room are tacky and could do with a lick of paint. The air con makes random noises and sounds like it’s going to give up. There was always random screaming throughout the night.
The service was considerably poor, with the staff’s attitude not being up to scratch with most of them being very rude. We constantly got denied service at the food buffets (may be a joke, but sometimes it wasn’t, as we genuinely got denied service) we also had a limit on how much alcohol we could have , what a joke!
The food was the same pretty much every day with no variation. At the snack bar, the chef was touching raw chicken and then cooked chips and l dishing them up to guests, which I was disgusted by and immediately requested that he changes gloves before he continues serving as this could make people extremely ill.
The location is genuinely terrible, but this is down to guest discretion and is your choice whether you stay this far out of Hurghada or not. Personally, we didn’t mind as the taxis are extremely cheap and we went out most nights as the entertainment was shockingly bad and disorganised. Even a 4 year old kid would not want to watch these clowns.
Last and worst of all, DO NOT GO TO THE TATTOO STUDIO OR THE “TATTOO ARTIST” AT THE SPA IN THE HOTEL. Do not fall for his marketing, he will not do the tattoo professionally, a blind person could do a better job. He promised me that it would look great, but ended up free handing the stencil and completely ruining my arm. The photos below will explain the rest. The tattoo is extremely wonky and inconsistent. My arm is now ruined and I will have to pay hundreds to get this fixed. However, I did complain and hotel staff managed quite well, but I only received half of my money back.
Blake Dorrington
Had a real good time there but the alcohol was very dodgy made me and my brother very ill we had diarrhoea. We were ill for about three weeks after I wouldn’t eat the fish there there were no free Wi-Fi which most hotels are inclusive to at night time 12 o’clock that’s when it closes all inclusive you have to pay for your drinks off then bit of a rip off when you pay full inclusive my cleaner Muhammad Ali what a guy he cleaned every day brilliantly was very polite and nice. All the staff was really nice to be fair, but there’s a lot of hustling going on there especially with the fit and drinks. People go on holiday because they get a good deal. Cost more money there You come out the hotel you got people begging you straight away to get into their taxis and they do this for you, but they’re trying to rob you so don’t get in a taxi the two Mohammed guys at the café shop they were brilliant
Erjon Grori
Not what I Expected
I stayed at El Karma Beach Resort & Aqua Park recently and, based on my experience, I was extremely disappointed with nearly every aspect of the stay.
Front Desk & Management
In my opinion, the front desk staff seemed overwhelmed and unresponsive. I personally felt that the overall management lacked professionalism, and when I raised issues, they didn’t appear to take them seriously. I also felt that the hospitality level didn’t match the high pricing, which was frustrating. While the photos online reflect the surroundings, the actual service quality during my stay didn’t live up to expectations.
Rooms
The room I stayed in was below standard in terms of cleanliness and maintenance. The air conditioner didn’t function properly, the safe in the room was unusable, and overall, the room felt outdated. The towels and bedsheets appeared worn, and I wasn’t confident in their cleanliness.
Food
Personally, I found the food quality to be poor — often cold, repetitive, and lacking in flavor. Hygiene in the dining area seemed below what I would expect, and the dining space felt overcrowded and not well-maintained during my visit.
Service
The overall service during my stay left a lot to be desired. It didn’t feel welcoming or guest-focused, and I felt like support was difficult to reach when needed.
Unfortunately, this hotel experience was far from what I had hoped for. I wouldn’t personally choose to return or recommend it to others based on my stay.This review reflects my personal experience and opinion only.
My Booking
.jpg)
