Natia Mikautadze
Perfect Location and Cozy Atmosphere
I stayed in the main building, Sea Side block, and the location couldn’t be better! You can walk straight down the stairs to the restaurant – no need to walk long distances in the heat. The sea is just a few steps away, which makes everything super convenient. The restaurant and the beach bar are pleasantly cool even during hot days.
The beach is absolutely perfect – clean, peaceful, and always with a nice breeze that makes the heat much more bearable. The sea is crystal clear and calm, and you can even swim with fish right by the shore – truly a memorable experience.
The staff is extremely kind, welcoming, and always ready to help. The whole hotel has a cozy and relaxing atmosphere.
Yes, the rooms might be a bit outdated, but with so many positive things around, that was a very minor detail for me. I truly enjoyed my stay and would love to come back!
Mostafa Saber
A Mixed Bag at Naama Bay Promenade Beach Resort
I recently had the opportunity to stay at Naama Bay Promenade Beach Resort multiple times over the years. While I always appreciate the beautiful location and stunning views, I feel compelled to share some experiences that left me feeling less than satisfied during my most recent visit.
One frustrating aspect I encountered was the hotel's payment policy. As someone holding a foreign passport, I was informed at reception that I could only pay using foreign currency and not the local Egyptian currency. This was quite surprising to me, as I have never experienced such a restriction at any hotel around the world. It created unnecessary complications during my stay.
Another incident that left a sour taste was my experience with bringing food from an outside restaurant. I ordered some seafood from a well-known local establishment and brought it back to the hotel. When I approached the restaurant area to borrow plates and spoons, I was met by the General Manager, who offered assistance but informed me that there would be an extra charge for borrowing the plates. This seemed quite unreasonable, especially since I was a paying guest. I expressed my disappointment, and to my surprise, after speaking with the reception manager, the General Manager later offered the plates for free. I found this confusion about charges rather unnecessary and unprofessional.
Additionally, the doorman insisted on questioning my wife and me several times about whether we were sure we had the correct side of the hotel reserved. Despite us confirming multiple times that we did not want the mountain side, he continued to press the matter, which was quite upsetting.
On a positive note, I would like to thank Khaled from the reception, as he truly understood what it means to have a service mindset. His attentiveness was very much appreciated.
I also noticed some other small details that could use improvement, but I’d rather not go into those, as I’m still in love with this hotel and its lovely atmosphere.
Lastly, I found that the ice was often in short supply, making it difficult to enjoy cold beverages, which detracted from the overall experience.
Despite these issues, I remain in love with the hotel and its beautiful location. I hope management can consider these points to enhance the guest experience.
Thank you for taking the time to read my review.
Iva Darkis
I had a wonderful time at Naama Promenade! The hotel is really nice, and everything was perfect during my stay. I especially loved the animation team. Ahmed was awesome! He brought so much fun and joy to our holiday. He made every evening special with his activities and energy. I highly recommend this hotel if you want a great vacation!
lop
An Outstanding Stay – Especially for Guests with Dietary Needs
I recently stayed at Naama Bay Promenade Beach Resort with my child this August, and I can’t say enough positive things about our experience. Traveling with a child who has gluten intolerance can often be stressful, but the team at this resort went above and beyond to make us feel cared for and completely at ease.
A special thank you goes to Chef Amer, whose professionalism, warmth, and attentiveness truly made a difference. Before every meal, he personally reached out to us, took time to understand our dietary needs, and prepared safe, delicious gluten-free meals that my child could enjoy without worry. It’s rare to find that level of dedication and knowledge – especially while traveling.
The resort itself is beautiful, clean, and family-friendly, but what really stood out was the exceptional hospitality and attention to detail, especially for guests with special dietary requirements.
We’re already looking forward to coming back, and I’ll be recommending Naama Bay Promenade Beach Resort to friends and family – especially those with food sensitivities or allergies.
— Amer Alamarin
Aimz
Nothing particularly spectacular, but we had a great time here. Rooms were hit or miss--staff gave us the choice between one or the other based on view, but we also went during the slow season. Beach is lovely and food is decent. Lobby is quite pretty. We stayed on the beach side; it's a small, easily walkable property. Staff were incredibly polite and respectful. We only stayed a weekend, but I wouldn't have minded staying a little longer and definitely don't mind keeping it on my radar for future budget getaways. They were also doing renovations at the time, so no pool available, which was fine for us. One goes to the Red Sea for the Red Sea, y'know?
My Booking
