Anita Verdee
I stayed here for 7 nights in May and thought the location here is good, with Soho square at the top of the hotel.
I do think the general condition of the hotel needs a refurbishment. There were cracked and loose tiles everywhere outside, even in the pool. I think the bedrooms will also be due a refurbishment soon, however they weren’t bad, not amazing either.
The service was great here, they will help you as much as they can. You will get sales reps bothering you around the hotel for the spa treatments, however if you become friendly with them then it’s not that bad.
The pool party here is great, however most days there is no entertainment by the pool or music in the background.
When the temperature is hot, the beach can seem like a lot of effort to go to as there’s 2/3 levels of stairs to go down and walking back up in the heat can be tricky!
I would rate the food 3/5* as there wasn’t as many options as other hotels I’ve been to, and a lot of the food was average. Not bad, but not great!
All in all, I give this 3.5* as it sits just below a 4* for me.
Beyza Yörük
We had a wonderful holiday with my friend! The hotel’s beach was clean and beautiful, and the rooms were spotless and comfortable. We really enjoyed the breakfast too. The staff were amazing — super friendly and always ready to help with anything we needed. They truly made us feel welcome. The hotel is close to the airport, which is very convenient, but a bit far from the city center. Still, everything else was perfect. Highly recommend!
Zey
The hotel rooms were big with cute garden. The beach was also beautiful; the sea and the shore were really enjoyable. It was with stone in the sea.
However, we experienced many negative issues with the hotel. Unfortunately, the food was extremely bad. Sleeping at night was almost impossible due to the very loud music coming from outside. The sound insulation of the hotel rooms was terrible. Even though our room was located far from the entertainment area, the noise was unbearable.
When we arrived at the hotel, they did not allow us to have breakfast unless we paid extra. Despite coming all the way from Turkey, they did not offer any courtesy breakfast. Later, when we wanted to have coffee, they asked us to pay for it and we encountered another issue: they tried to charge us 150 dollars instead of 150 Egyptian pounds. I repeatedly pointed out the mistake, but the staff insisted that it was in Egyptian pounds. Eventually, it became clear that they were actually trying to overcharge us in dollars, even though they refused to listen at first.
Moreover, the hotel’s taxi service was ridiculously overpriced. They asked for 10 dollars for a ride of only 1.5 kilometers, while we could easily get a taxi through an app for just 2 dollars.
Overall, the hotel’s sense of hospitality is very weak, and you need to be extremely careful, especially regarding extra charges.
Stuart Rowe
Stayed here during a recent trip to Egypt and really enjoyed it. The rooms were nice, clean, and comfortable, and the whole place was spotless. Staff were friendly and helpful throughout. The views were great, and there was a decent selection of food with no need to rush—plenty for everyone. Overall, no complaints at all. Would happily return.
Mohamed Mohey ElDin
The quality of the food was low in terms of taste with limited varieties. Staff of the restaurant are not friendly at all [Surprised of this level when compared to the level of this hotel during 2016 & 2017].
Room service is not good at all wher you have to ask every time to set up the room. Yet, the rooms are very good mainly the sea view rooms.
Location of the hotel is in a prime location (very close to Soho Square and near to the airport)
My Booking
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