pierre chalouhi
One of the best decisions we made. Jolie Ville truly felt magical, beautiful, peaceful, and full of life. From the moment we arrived, the staff made us feel at home. The place is spotless, spacious, and everything, from the beach to the pool to even the restrooms, was so well cared for.
I went with my family, and what stood out most was how safe and comfortable it felt for all of us. It’s a perfect place for families, plenty to do, great food, kind staff, and a very relaxed vibe. We made amazing memories together, and we’re already looking forward to the next time.
Bakkar Sayed
Our stay: 2 adults (husband and wife) — 4 nights from August 23rd to 27th, 2025.
The hotel’s location is excellent, and the private beach is absolutely beautiful.
However, there are many issues that really need attention.
First of all, it’s definitely not value for money. We paid 9,000 EGP per night, which is a price I could have easily paid at another hotel and received much better service in every aspect.
The food quality is inconsistent — sometimes it’s very good, and other times it’s quite poor.
The breakfast buffet is weak, with many missing items that should be available in a hotel of this category.
Staff behavior was another big issue. Around 50% of the staff treated Egyptian guests very badly for no reason at all. There was a clear sense of discrimination against Egyptians, which was extremely disappointing.
On the other hand, the reception team, room service, and guest relations staff were polite, professional, and very respectful.
The room itself was very worn out and clearly needs a full renovation.
The swimming pool is okay but small, and although there are three aqua park slides, one of them was always out of service.
That said, I have to give credit where it’s due — the aqua park supervisor was an exceptionally kind and polite person, always smiling and helpful. The same goes for Mr. Ragab from housekeeping and some of the waiters, who were all genuinely nice.
Unfortunately, there is still a noticeable level of discrimination against Egyptian guests in this hotel. I really hope management takes these issues seriously and works on fixing them, because this place has great potential and could be as good as it used to be.
Sibelle Chalouhy
We just got back from Jolie Ville, and honestly, we’re already thinking about our next trip.
From the moment we arrived, everything felt easy, warm, and just right. The staff didn’t just check us in, they welcomed us like old friends, walked us through the resort, and made sure we had everything we needed from day one.
The whole place is spotless. The beach is clean and peaceful, the pool is beautiful, and every corner is looked after so well. Meals were a joy, every day something different, fresh, and genuinely tasty. We looked forward to every bite.
What really stood out was the vibe. It’s the perfect mix of relaxation and fun. You’ve got nature, the beach, lush greenery, tennis courts, pools, a casino, whatever mood you're in, there’s something for it. And you always feel safe, cared for, and relaxed.
If you’re thinking about booking, do it. You won’t regret it. We came back with full hearts and beautiful memories.
Victoria Haid
We had a small issue in the beginning and that was handled really nicely and professionally - we really appreciate it! Thanks again!
So all in all nice place to stay.
big shoutout to the jolie bar - great drinks and super friendly staff!
Ana Strehina
This was our first time staying at this hotel, and overall, we had a fantastic experience. The place is beautiful, clean, and well-organized. The staff were kind and professional, and everything from the room to the restaurant exceeded our expectations.
One of the highlights of our stay was meeting Luca, one of the guides. Even though it was our first time meeting him, he made a deep impression on us. Luca was warm, knowledgeable, and genuinely passionate about his work. He brought the tours to life in a way that made us feel connected to the place and its stories. He truly added something special to our visit.
That’s why we were shocked and disappointed to learn that Luca had been let go. It’s difficult to understand how someone who clearly made such a positive impact on guests could be dismissed. Losing someone like Luca is, in our opinion, a big mistake.
We still enjoyed our stay and would recommend the hotel, but we sincerely hope the management reflects on this decision. People like Luca are rare—and they’re the reason guests remember a place long after they leave.
My Booking
