Rimon Roumani
I had an amazing experience at Jaz Sharm Dreams Hotel! From the moment I arrived, the warm welcome and professional attitude of the staff made me feel at home. The check-in was smooth and fast, and my room was clean, spacious, and very comfortable.
The hotel has a beautiful atmosphere — the pools are well-maintained, the gardens are always green, and the beach access is perfect for relaxation. The animation team is super friendly and energetic, keeping everyone entertained throughout the day with fun activities and evening shows.
I was also impressed by the food quality at the buffet — a wide variety of dishes, always fresh and delicious. The restaurant staff were very polite and attentive, especially during the busy dinner hours.
A special thanks to the reception and guest relations teams for their constant care and for always checking if everything was fine during my stay.
Overall, Jaz Sharm Dreams Hotel truly lives up to its name — it’s a dream destination for anyone who wants to relax, enjoy great service, and experience real Egyptian hospitality.
I would definitely recommend it to anyone visiting Sharm El Sheikh and will surely come back again!
⭐⭐⭐⭐⭐
Rebecca Evans
We were absolutely delighted with our stay. From the moment our group of eleven checked in, every member of the team went above and beyond to accommodate us and ensure our experience was as comfortable as possible.
The administration staff, housekeeping team, cooks, pool staff, bar staff, entertainment team, and the managers all demonstrated exceptional hospitality. We were regularly checked on to make sure we had everything we needed, and no request was ever too small. Even something as simple as mentioning that we preferred our red wine not to be placed in the fridge was taken care of immediately, and we were kindly provided with beautifully room-temperature wine.
Thank you, Jaz Sharm Dreams, for making our stay so memorable. We would gladly return and highly recommend this hotel to others. We truly cannot thank you enough. Nicola Evans and family ❤️
Amanda Upmane
First I want to say that the territory looks pretty good, the gardens are pretty and i adore the flowers and exotic trees, it all looks very aesthetic but, there are a few bad things about this hotel as well. The service was bad in my opinion, no one seems friendy or happy expecially the chefs and bartenders, they look very annoyed and once told us to order faster and leave. Another time a bartender even forgot my order and I never received it. Most the times I've ordered the same thing, a simple mohito but each time from diffrent bartenders I received somthing completely diffrent, and once got just a spite with a lemon slice. I think the food was pretty good, it was something diffrent from what I usually eat and I liked trying somthing new but over the week I noticed most the stuff stayed the same and didn't change, but for me it was pretty tasty. There are also birds inside the cafeteria, it seems not to bother others but I think that's slightly unhygienic. Most the time I've been told by family members the cups in the cafeteria are dirty, so are the new "clean" plates they bring in.
The animators honestly suprised me, I've seen the women animators putting makeup on in public bathrooms, sit in phones and mostly communicate very little and don't seem very interested in entertaining the guests while the male animators seemed more energetic. Though I should agree that the dances were really nice and I liked the music choice.
There was also a party once and I really enjoyed it, it was mostly meant for children but I saw that they put a lot of effort into it.
The only person who we've really talked to and I enjoyed talking to was the manager Remon, he was energetic, happy to see everyone and making sure everyone feels well. I expecting this from everyone, but the workers here seem bored, annoyed and not interested in speaking.
The rooms were well, I honestly dont care much about how it looks like but I didn't like how the cleaner cleaned it. Most the time he forgets to add new toilet paper or leave new milk or tea, It was very frustrating.
It all looked nice but the outside chairs and beds looked very used and old and should be replaced.
Pat Patel
We stayed here last year and had such a great experience that we returned. In my opinion, the overall facilities, restaurants and rooms are good but what distinguishes this hotel group from others is the staff. They were fantastic and once again went beyond expectations, surpassing the services provided on the previous visit, to make my stay so special. Well done to all involved but my personal thanks and appreciation must go to the following individuals for their professionalism and commitment to acheiving 100% customer satisfaction:-
Front desk - Mr Rami, Mr Mohamed and Mr Mina
Casa Sharm - Mr Zakaria, chef Reda Mr Mohamed
Tex Mex - Mr Hassan and Chef Mohamed
Clinic/ Pharmacy - Dr Mostafa
I hope to see you again...... Inshalla!!
Martyn Scott
Had a lovely family holiday at this hotel. The staff have been amazing from start to finish. Reeda at the bar has brilliant customer service and has waited on me through out my holiday. The hotel grounds are beautiful and a lot of effort goes into this from all staff every day. My room was immaculate with fresh bedding and towels everyday.