Jasmine Palace Resort & Spa

Jake Noyce

We had an absolutely fantastic stay and couldn’t fault this hotel at all. From the moment we arrived, the service was exceptional — friendly, welcoming, and genuinely attentive throughout our stay. The hotel itself is stunning, immaculately clean, and beautifully maintained. The rooms were spacious, comfortable, and well-equipped, with daily housekeeping done to a very high standard. Food and drink were excellent, with a great variety and quality across all meals. There was always something for everyone, and the staff in the restaurants went above and beyond to make the experience enjoyable. The pool areas and facilities were first-class, never feeling overcrowded, and the atmosphere was relaxing yet lively when you wanted it to be. The beach area was also well maintained and perfect for unwinding. Overall, this truly felt like a luxury 5-star experience from start to finish. We felt looked after at every step and would 100% return. Highly recommended for anyone visiting Egypt and looking for a top-tier hotel stay.

Radu Donca

We spent our holiday at Jasmine Palace Hotel in Hurghada from December 25th to January 1st, and overall the hotel itself truly feels like a five‑star property. The grounds are clean, well maintained, and the general atmosphere is pleasant. The hotel offers plenty of sunbeds, and the spa is excellent — definitely worth trying if you enjoy wellness treatments. There are four pools on the property, including one heated pool, and towels are always available. The staff around the pool area are attentive and helpful. The beach area belonging to the hotel is also kept clean, which we appreciated. For those interested in activities, you can ride camels or horses on the beach (although we didn’t try it ourselves). However, when it comes to entertainment, the hotel is quite weak. There aren’t many activities, and there is no proper nightclub on-site. Instead, they try to take guests to other places for an additional fee. The biggest disappointment was New Year’s Eve. We were told there would be a party on the second floor after 1 AM, but this never happened. It felt misleading, especially on such an important night. We booked an excursion through the hotel, and unfortunately the entire experience was very disappointing. The person selling it at the hotel reception promised us a smaller, more exclusive group and assured us it would be better than the other excursions available, but none of that was true. The guide was not professional at all; she spent most of the time on her phone and barely paid attention to us. We were at the pyramids for only about an hour, if not less, which was extremely frustrating considering it was supposed to be the highlight of the tour. Basically, the tour guide was only taking us to places to buy things and to do activities that were not relevant to our main objective of seeing the pyramids, and we are very disappointed because of this. I understand that the hotel may not directly manage the tour company, but because this person was organizing and selling these activities right at the hotel reception, it feels connected and reflects poorly on the hotel as well. Overall, the experience did not match what was promised, and we left feeling very disappointed. Overall, the hotel facilities are very good, but the entertainment and honesty around activities could be improved.

Paul O'Mahoney

We have had an amazing stay and couldn’t be happier with our experience. From the moment we arrived, the staff was warm, welcoming, and incredibly helpful. The location was perfect, and the amenities exceeded our expectations. Everything—from check-in to check-out—was seamless and stress-free. We would absolutely stay here again and highly recommend this hotel to anyone looking for a fantastic, relaxing stay.

Martin Dickson

We stayed here 14 days, we have had an excellent stay, the staff are fantastic and super friendly, Hannissa was super helpful and great fun. Cannot recommend this hotel enough. We have previously stayed in a different hotel and had a bad experience but Jasmine Palace has been fantastic. We will definitely be back soon I would like to add a special mention to Ranya who works in the "Jasmine Bar", everyday she greeted us with a lovely smile and was always so happy and helpful and a credit to the hotel. The hotel grounds/gardens are absolutely stunning, and a credit to the gardeners/groundsmen. This is my 5th time in Egypt, second in Hurghada, after a previous terrible experience (at a different hotel group) this has really impressed me

Caroline Daley

We’ve had a wonderful stay at Jasmine Palace Hotel. Our room was kept spotlessly clean throughout our visit, thanks to Akhmed, who did a truly professional job every day. The room always felt fresh, tidy, and welcoming. A special mention to Mohammed, the young waiter, who was always friendly, attentive, and polite. He really looked after us. The animation team were fantastic — full of energy, fun, and inclusive. They never left anyone out and always made sure guests felt welcome to join in, without any pressure. Overall, a brilliant experience with amazing staff who genuinely care. We’ve really enjoyed our stay and would happily recommend Jasmine Palace to others!