HSM Canarios Park

Joe Johnson

Just back from a week at HSM Canarios Park with my Wife and 2 kids, ages 2 and 4. We all had the best time. This hotel is ideal for families with kids. The food is good, nothing fancy but plenty options for the kids and fresh fish or meat cooked at the buffet every day. The restaurant is open for long periods which makes it easier to plan your day and means you can avoid busier times. The staff were amazing, so welcoming, friendly and helpful which really adds to the overall experience of feeling welcome at the hotel. The rooms are cleaned so thoroughly and beds were always made up and room tidied and cleaned throughout the day. The staff would even make the kids beds and then lay their teddies on top. There are 3 pools at the hotel so always space to find a couple of sun loungers. The kids pool was great, so shallow so easy to relax and not have to worry. There are shuttles into the town but we always opted to walk as it's a straightforward route that's pleasant and safe to walk - about 20 mins or so. The tourist markets in the town are great and well worth the walk. Some nice bars and cafes too. At the end of the week none of us wanted to leave so I think that says it all!

Selina Ryan

Hotel is clean rooms are clean apart from ant problem, Plenty of beds by the pools, 4 pools in total all inclusive is great food is extremely repetitive and always cold. Entertainment is fantastic and its what really makes this hotel, town is 20 minute walk not great walk with buggies or young kids. Expect to wait up to 2h for a taxi into town especially in the evening.

Carla Brotherton

After reading the reviews on this place I was dreading it!! I couldn’t have been more wrong. The staff, especially the entertainment team, are great. The rooms are very basic, with some rooms being very high up if you have small children. We were on the 4th floor and had to tell the kids not to be on the balcony alone. It can be noisy however it never kept us awake. Would not recommend this hotel for childless people. It is VERY child friendly, ours are 6 and 4 and always something going on for them. Food is ok. We had some really nice meals. No issues with food poisoning. Always chips, pizza and pasta for the kids if you have fussy eaters! Breakfast was lovely every day. The free minivan is a bonus to the town and beach. The town is lovely with activities like renting quads available. Beach is gorgeous! The pools are great. We spent all of our holiday around the kids pool and splash park, the other pool is a little deep. With the shallow end being 1.2m, better suited for good swimmers or adults. Splash park is amazing for the kids with little slides. Some of these reviews I feel are very harsh. It is a 3 star hotel and if you expect 3 star you will love it. For the price of the holiday we can’t fault it.

MRA Kahn

Not the Holiday We Hoped For Unfortunately, this hotel wasn’t for us. What we anticipated as a peaceful getaway turned out to be more like a summer camp for kids. From the pool to the restaurant and even in the hallways, there was constant noise—screaming, yelling, and door slamming, often caused by unsupervised children. We were hoping for a relaxing, quiet escape, but that simply wasn’t possible here. While the staff were friendly and the basic services were good, the overall ambiance was not what we had hoped for. It’s worth noting that this is not a great option for vegetarians or those who follow a halal diet. Pork was widely available, but there were no halal meat options at all. Vegetarian and seafood dishes were often placed next to meat dishes, leading to frequent cross-contamination—again, often due to kids helping themselves without supervision. The hotel may be ideal for families with children looking for activity-filled holidays, but for couples or individuals seeking tranquility, this is not the place. Sadly, our holiday felt more stressful than relaxing, and we won’t be returning.

Danielle Lishman

We have just come back from a holiday at HSM Canarios Park. 6 Nights all inclusive with a 6 year old and a 11 year old. The hotel is immaculately clean and the staff are constantly keeping on top of this. There was a massive variety of food available and there was either a meat or fish being prepared by the Chefs whilst you wait at dinner time and tea time. We really couldn't fault the food at all and there was a good variety at the snack times as well. There's a variety of drinks and alcohol beverages available. Upon check in you get a voucher that you exchange for plastic beakers and they are yours for the remainder of the holiday and are used for all drinks outside. If you lose a beaker its €1 to replace. The area where the hotel is not particularly near anything but if your after a family holiday at a hotel where kids can help themselves to as many drinks and ice creams then it doesn't matter the location. Loads of kids entertainment as well as the option of kids club. There's 3 pools which are observed by life guards. One pool has slides which the kids enjoyed. There is a free shuttle to the beach every 10mins however probably my only downfall of the hotel would be the fact that given the size of the hotel the shuttle is an 8 seater mini bus and during school holidays its a bit of a nightmare getting on and getting back as there's so many people wanting to go and although us Brits have a bad reputation in Europe we do actually queue. We didnt get to the hotel until 4am and it would of been nice if there had of been complimentary bottles of water just with everything being closed. But we would definitely return and definitely recommend this hotel for a lovely break with the kids.