Борис Захаров
The hotel does not correspond to its category and any criteria, the rooms are terribly old, renovation from the 90s, no hair dryer, no refrigerator, the air conditioner works only on one program, if you do not have money to improve your living conditions, you could at least repair the plumbing and paint the walls, but in this hotel no one cares about this, also in the hotel for 2 days not a single elevator worked, guests with large suitcases had to go up on foot. The only plus in this hotel is good breakfasts 😏
krati Agarwal
Pathetic air conditioning, changed the room still no help. Have to stay for 6 more nights in this condition.
To add on this, housekeeping is even worse. You are supposed to clean the tub before every wash. Get the wash gel refills yourself from the reception. And what you get in return is rude response from the staff.
This hotel is a big NO if you look forward to a happy trip.
3 out of 2 staff rude and not ready help even when it’s about missing facilities.
Hotel claims itself to be 3 star but I don’t think it’s even close to it. Not worth 135 euros a night.
Marko Trifunovic
I recently stayed at this hotel and had an amazing experience from start to finish. The food alone deserves a special mention, both breakfast and dinner were above excellent, with a wide variety of delicious options every day.
The location is also super convenient, with a bus stop right in front of the hotel and a great rent-a-car service just next door, which made exploring the area really easy, since except exploring Palma, you really need a car.
The staff were incredibly friendly and helpful throughout our stay. The room was spotless and cleaned every day, fresh towels and a made bed awaited us every afternoon. The beds were really comfortable, and we slept like babies each night.
Another big plus was the WiFi, super fast and reliable, which is something we really appreciated.
All in all, I couldn’t have asked for a better stay. Highly recommend this place and would definitely come back again!
Šimon Konývka
The hotel is a bit older but everything worked quite fine. The staff were helpful and always tried to provide the best service possible. Location is good in a way that it is really close to airport, you can hear airplanes and etc but you have to count with that cause of the location. Big variety of food for dinner/breakfest. For its price its a good deal.
Emre
We chose this hotel for our three-day vacation in Mallorca, mainly because the reservation clearly stated that parking was available. Based on this information, we completed our booking and payment.
However, upon arrival, we were informed that there was actually no parking available. This was frustrating, as it was one of the key factors in our decision to stay here.
On top of that, the attitude of the receptionist Elana was far from welcoming or helpful. We expected a more professional and respectful approach, especially when dealing with a clear misunderstanding.
If you care about clear communication and a pleasant guest experience, you may want to consider other options before booking this hotel.