Elliot Wollen
Having just returned this is my honest review…
Probably the worst hotel I’ve ever stayed in:
- Rooms are so dated with stained carpets and shabby/broken furniture, bed is incredibly hard, there is very limited plug sockets, walls are thin you can hear everything in neighbouring rooms, curtains thin so light just pours through.
- Food is revolting attached some pictures, had raw chicken from the grilled meats section when we alerted staff nobody cared.
Food is tasteless and like warm/cold we both felt unwell from eating the food.
- Drink choices are limited and the £1 cup deposit is bizarre. Everyone’s bringing their water bottles to meal times are there is a lack of drinking water taps in the hotel.
- Some staff are friendly but many are rude and just seem fed up.
- entertainment is shocking and very limited.
- hotel is very dark get rid of the curtains covering windows and turn some more lights on it just feels oppressive.
- location is quite far out of the main town 20+ minute walk to the beach and it’s uphill on the way home, there is taxis but local taxi company can be challenging!
- indoor pool closed as its broken we were told.
There is just a complete lack of care shown to guests and lots of rules etc which just make things a bit of a pain when your on holiday and want to have a relaxing enjoyable team.
Would never return unless they have a full refurbishment, definitely don’t book this hotel go somewhere else.
john mahon
A very large hotel on the outskirts of the town. Very clean and well decorated but a Little bit dated but adequate. The staff are great. We arrived after midnight and they had a salad, drinks, etc waiting for us. We had a car so no problem for us to get to town but plenty of cheap taxis. An impressive hotel overall.
¿ ?
Yes, the facilities are a bit outdated, but they have been maintained and cleaned at their best every day!
The service was good enough; just a little minus was the incident with the shower gel cap that was broken, and it took them four days to replace it despite us asking almost every day, as we didn't have any soap to wash ourselves. They did, however, provide an alternative after several requests from us.
The food was really just okay... it's not great, but since there's a bit of variety, we could often manage to find something to eat. The dessert section has always been quite disappointing...
Jen Fullen
My 1st time to this hotel, it's a big hotel, all bedrooms have a pool view, 3 glass elevators to all floors, Large restaurant with buffet style food, which is OK nothing special.
Large outdoor space 3 pools, tennis courts ect. Rooms are fine if a little dated, fridge but No kettle, can be gotten for a fee from reception.
Shuttle bus available 3 times daily into town or easily walked about 20 minutes, All in all a good hotel for a smaller budget.
mark willis
No kettle and room was dated and damaged. Could not flush the toilet as the panel was broken. You do get UK channels on the TV which is a plus.
Restraunt food average with limited options which do get boring after a few days. Hot water/cofffe machine only on at breakfast not during lunch or dinner. The staff in the restraunt were great and very friendy to our little one, they were always happy to help. We found the bar staff rude, there is a blonde female who works at the bar of a night who was not friendy at all, you almost felt awkward asking her for an all-inclusive drink. The all-inclusive drinks were okay but we have had a lot better, the cocktails were basically from a pre-mixed ice machine, very average.
The location was poor. Its a good 25/30 minute walk to the centre and to the beach. The taxi's are cheap and are about 5 euros each way. The hotel offer a free suttle 3 times a day which drops you off at the beach but not the family friendy one so you still have to walk.
The pools were cold as expected due to it being Feburary but one pool was heated with was good for my little one as she was still able to have a swim. The indoor pool was not in use which was not ideal. The entertainment in the night was basic. We stayed the first two nights however it was poor in our view so we went out to the town centre on our last two nights. You can tell the hotel was probably a 4 or 5 star hotel back in the day but its been left to run down and is tired and dated.
Overall we enjoyed Lanzarote and we will be back but we would not stay at the Beatriz again as there are better hotels.
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