Dayve Blyth
The real attraction of this hotel is the view. It is superb! Every room has a sea view, and as you can see from the pictures that view is outstanding!
The rooms are modern and comfortable, with a decent sized balcony. Our room had some lighting issues with the coloured lights in the shower, but other than that our room was beautiful.
The unfortunate downfall of the Atlantic Mirage is in the dining room. It’s not the food, which is plentiful, diverse, and, for the most part, well cooked. It’s the service. Often having to try and catch their eye to get service, and god forbid you want a second drink, cos you’ve no chance of catching their eye again. We also saw some negative interactions between staff members, who were shouting at each other in front of the restaurant patrons.
Rooftop bar has some great vibes, however, the music can sometimes be a tad too loud and diminish the experience, and the Friday & Saturday night “DJ” is outright awful!
Pink B
Everything was absolutely perfect from start to finish. The hotel is a true gem – the rooftop is breathtaking, the pool and jacuzzi are incredible, perfect for relaxing while enjoying the stunning view. The staff is amazing, always friendly, helpful, and genuinely welcoming.
Our room was stunning, spacious, super comfortable, and had an unbelievable view. Everything is beautifully designed, cozy, and just feels right the moment you arrive.
If I had to mention one small thing, it would be the buffet – it could use a bit more variety, and it would be great to see a few Canarian specialties on the menu to make the experience even more authentic.
Overall: a dream hotel that I 100% recommend. I will definitely come back!
Vicki Sharpe
Just returned after a week at this hotel and it was fabulous, reception staff very welcoming on check in with a refreshing drink for us , paid 10€ for hotel sun lounger towel which is standard practice abroad. Hotel room very clean and spacious , great walking shower , and the views were fabulous. Microwave and kettle in separate area of room so went to local supermarket and got coffee and milk ( something else others moan at ) . We used the spa facilities twice during our stay which were very nice and relaxing. The restaurant is great with a variety of food for all tastes. The evening meals were excellent with choices of steak, beef, pork dishes , salads etc and the desserts were amazing. Restaurant staff all very well dressed and polite . The bar staff in the rooftop bar and the ocean bar very friendly etc . Absolutely fab hotel would definitely recommend 5 stars
Sam
The entire hotel is really well located, the view is unbeatable.
The rooms are of high quality, good for two and the cleaning staff are neat.
Dinner is more mediocre to good.
Unfortunately, you have to spice everything up.
The choice is actually not to be lamented, but the quality does not correspond to what we expect.
Breakfast is a bit better.
The staff at the canteen is also very polite.
Magda Bałajewicz
It was our second stay here and unfortunately we have some bad experiences. The hotel is beautifully located, the rooms are spacious with the great view, clean and nice to stay in.
The pool and rooftop space with pool bar and jacuzzi is very relaxing. This boutique and quite atmosphere and quality made us choose this hotel for the second time.
BUT… this time it was a disaster when it comes to the staff. They are very unkind, everything is a problem for them. The terrace during breakfast was closed (opened only 2 times for 2 weeks stay). The staff is passive -aggressive, you don’t feel welcome. They hurry you up during breakfast. When we were late for supper 2 minutes they will not let us in. When I am on a holiday I don’t want people to rush me. There was also a protest on Tenerife so the restaurant was closed for two days, the rooms weren’t cleaned. The quality of the food was also lower than last year.
The hotel is beautiful but it is people that makes the place nice. Here you feel like a problem, not like a guest.
My Booking
