Tim Meier
We really enjoyed our stay in Atlantic Mirage!! The view is amazing, the staff so friendly and helpful! The shower has a curious detail with coloured lights, that was really nice!
The food was great, we enjoyed dinner and breakfast both and the food was very tasty, there was something for every taste. We love wine and therefore they had lots of options too. And as we were not able to drink a whole bottle the first night, we could finish it the next evening having dinner again. This was a great deal.
Reception staff was so friendly and always smiling… we had a very pleasant stay in this hotel! We will come back for sure
Anna Kukarina
We had a wonderful vacation at Atlantic Mirage Suites & Spa and are extremely happy with our choice of this hotel! It is a beautiful hotel with modern, new rooms equipped with all amenities. The views from the rooms are truly breathtaking, and the location of the hotel is ideal. The service was top notch; the ladies at the front desk were always ready to help and were incredibly friendly.
The food was another highlight of our stay. There was a wide choice of dishes, everything was fresh and beautifully served. A special thanks goes to Lucas, who worked in the restaurant. He was a very positive and attentive waiter, which made our stay even more enjoyable.
In short, this hotel exceeded our expectations. Without a doubt, we would love to come back here again. What a fantastic vacation this was!
Anastasiya Ramanchuk
Unfortunately, we are very disappointed with the choice of this hotel. It wasn’t a vacation, but some kind of absurd situation that got worse every day. The hotel, which claims to be 4 stars, barely deserves 2 stars.
I’ll start by saying that upon check-in, we were given room 603. As soon as we entered the room, we noticed a constant hum that never stopped. In the reviews here, I found information that this is a permanent problem. We approached the reception asking to change the room, but we were offered either to pay an extra 15 euros per night for a room on the 9th floor or to move to room 102 (which was probably the shadiest and had an incomplete view). The staff refused to show us the rooms, saying that once we enter the room, they would have to clean it. We decided to pay extra to avoid any further issues, but it’s quite strange that we had to pay for peace and quiet since the rooms didn’t differ in any way. At the same time, the staff is well aware of the issues in the rooms on the 6th floor.
The rooms have tile floors, but there is no option to get disposable slippers. A bathrobe here is a service that costs 15 euros. For toiletries, there are 2 bars of soap and a nameless 2-in-1 shampoo/shower gel. Beach towels require a deposit of 10 euros. The room has a microwave, fridge, kettle, and cups, but no plates, forks, or even tea bags.
Buffet. Breakfast ends at 10:30, dinner at 21:15. However, cleaning starts half an hour before. Once we came for breakfast at 9:40 and wanted to sit closer to the window, where it was a little quieter. A staff member rudely approached my husband, indicating that we couldn’t sit at that table because it was already set up for dinner (there were two glasses on it). She pointed to a free table near the coffee machine, where there was a never-ending queue. Since the hall is small and there are many guests, relaxation is impossible. It’s very noisy. The food quality also leaves much to be desired. A lot of cold and low quality dishes.
There were other small things (bad toilet flush, unnecessary reminders about the check-out, etc.), but it doesn't matter at all compared to the feeling that you weren't expected here...
Pros of this hotel:
Great view;
Comfortable large beds and clean rooms.
Unfortunately, we didn't try the pools because, out of the 3 days, they were closed for 2 days due to weather conditions.
Conclusion: I would rather spend 180 euros per day elsewhere... Tenerife has plenty of places with excellent views at more reasonable prices. Don’t overpay for the service that’s not even here.
Anastasiia M
A very beautiful and great place to stay. The view from the balcony is stunning. The rooms are very comfortable and have everything you need. The balcony feels incredibly private—no one can see or hear you.
The location is also excellent.
The suite is a bit overpriced. We had a suite that consisted of two equally sized rooms, each with its own balcony and bathroom (one with a shower and the other with a bathtub). One part of the suite had a bed, while the other had a sofa. We didn’t feel like the room was significantly bigger; it just felt like we had two separate rooms.
We had a minor issue with a noise from the jacuzzi mechanism in our room, but they fixed it very quickly for the night. However, for a longer stay, it might feel more uncomfortable.
The breakfast was not excellent but good, with a limited selection of hot dishes.
Mark Higgins
Just arrived today. After reading to the reviews we fell a bit let down. ,£15 Euro to book spa we thought it was in with holiday. No free water at dinner had to pay £2.30 for small water cheap coat hangers on wardrobe no extra long hang for wife's long dresses.£1 every time you swap a towel. Extra for safe Paid a lot for the holiday and the little things let you down. It's a 4star paid less elsewhere and got a lot more. Nice views though
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