Christina Caskey Rooke
Great hotel in a great location! Hearing the ocean waves crashing just feet outside the room was sooo relaxing. Staff was so friendly as well. Parking can be a little tricky but to be expected since it's a busy and condensed area. Plenty of restaurants and bars to walk to nearby if you aren't enjoying the rooftop deck!
Mike Butterworth
We had a great week in the hotel. The spa and relax massage was fantastic and good value. All the staff are really nice and the whole place has a very swish modern feel. Some may not enjoy the constant background music if that's not your thing. Lovely walk to Bullolo beach takes about 40 minutes turn right out of the breakfast terrace.
King k mny ldn
On the 22nd of April, I had a booking for 5 days at this hotel for a solo trip.
When I arrived at the Hotel I was rudely asked am I in the wrong place to which I responded know I have booked. They was very very rude and said give me your passport and card to which I did and they told me they would be right back with my passport and card. Five minutes later, I said where is my passport and card? They came out of the room and said I need to pay more money I said why has the price increased? They said just because. So I paid the little extra and after I paid they went on to mention my colour of my skin said of my colour of my skin, they said this hotel is not for colour people and then pointed to a sign on the wall saying
No Irish no black no dogs.
And they said if I don’t leave They will call the police and the police will not believe me because of my colour.
I was in shock as a 20 year-old on a solo trip in a different country to which I responded, just refund me and cancel my booking.
They said no.
I had to book a ticket back to London.
And they keep charging my card extra money even though I paid. they Took a picture of the front and back of my card and my passport within that five minutes of them having it.
This hotel is very racist. Please take my advice and do not stay here.
This is a Picture of the racist Manager and she is not the only racist person who works there.
And I will be taking legal action against the hotel and have all pictures and videos of this the racism and racist signs and more.
The hotel is racist in 2024.
Which is illegal racism is not allowed
i’ll be going to the conduct authority about this matter.
And I will be posting the videos on social media of the unbelievable racism and I will make sure to @ the hotel.
And hopefully People can learn from my experience and book somewhere else to stay.
Sam Tyler
Absolutely loved our stay here. Spotlessly clean, comfortable rooms. Breakfast is great. Didn’t eat often here in the evening as so many options locally but the two times we did it had good choices and wine was good quality and not overpriced.
Rooftop area a real treat and food served up there was delicious.
Service throughout was fabulous and friendly.
Spacio10 spa was lovely at the end of a busy day walking the hills and worth it for the floatation pool alone!
Linda Artingstall
This was our 4th stay here and once again we have found it to be excellent in every way.
The team of staff are professional but friendly and approachable. The food is amazing, fresh and varied. The pool, hot tubs are clean and very well maintained. The bars are well stocked and I love the cocktail menu.
I have to comment on reviews from 1 family who have written terrible reviews. We were witness to their behaviour and it was shameful. There was no call for their rude and disrespectful behaviour. At dinner there was a family dispute with huge plates of food wasted and as a diner i did not appreciate their "floorshow". They showed themselves up in no uncertain terms and thank goodness they were removed.
I will return to this hotel again and anyone reading these reviews please believe mine !! I would never return anywhere again if I wasn't 100% happy.