Emily Moody
We recently stayed at the Guayarmina Princess and we can’t recommend it enough! The hotel is stunning and in a perfect location with plenty of bars, restaurants and shops. The buffet restaurant had a lovely selection of food for breakfast and dinner. The entertainment bar & the cocktail bar both had a great selection of drinks in the evening. The pool was lovely and sun beds can be reserved easily on the app which cancels out any stress about putting towels down early in the morning. The staff were exceptionally helpful and the restaurant staff were very accommodating. The rooms were lovely and spacious and cleaned to perfection. Overall, a lovely stay and will definitely be back!
Noiram L
At first glance, the hotel is absolutely stunning – the architecture is beautiful, the amenities are impressive, and the staff are genuinely lovely. There are plenty of activities on offer, and the overall ambience is very much like being on a luxury cruise ship.
However, when you look a little closer, some of the details begin to fall short. Our room had visible mould in some corners, which we reported to reception four times, but unfortunately, nothing was done about it during our stay. The walls are also incredibly thin – if you’re unlucky enough to have inconsiderate neighbours who slam doors and drink loudly at 3 or 4 in the morning, a good night’s sleep is unlikely.
The beds themselves are very comfortable, but the pillows leave much to be desired. What’s more disappointing is that the “double bed” is actually two large singles pushed together. For couples who enjoy cuddling or are celebrating something special like a honeymoon, this setup is a definite let-down.
All in all, the hotel has a lot of potential and offers a visually beautiful experience with excellent service and facilities. But sadly, the finer details – which are so important – didn’t meet our expectations. With some improvements, especially around maintenance and room comfort, it could truly live up to its first impression.
Rachel Lyons
I’d honestly go back to Tenerife just for this hotel. The Room was perfect with water provided everyday to us. The food at the food market was very nice with different variety everyday. The times were also perfect for both the dinner and the breakfasts. Drinks were fantastic staff constantly checking on us asking if we wanted to order some more. The reception staff were very kind. I lost my cardigan which one of the staff found and gave it back to me. Got to try the roast restaurant twice where I got to try both the steak and chicken which was both the best I’ve had. The hotel location was perfect since it was near to the beach. Got to hear waves from where my room was. Down the road was the bus stop for both the Siam park and Mall. The pool area was really nice. I’d recommend booking sun beds timely enough, there was good availability and when we were there. They had Zumba and volleyball during the day at the pool which was super fun and entertaining. The drinks were so lovely with a huge selection of cocktails. Wish I got the chance to try them all. Overall it was the best 10 nights and I’d love to return some day.
richard cawkill
We are just coming to the end of an amazing stay here. The hotel is beautiful, the food is varied and to a high standard. But the best part is the staff, they are the ones who have made this stay special. The housekeeping team work extremely hard keeping everything spotlessly clean. The bar staff and waiters are brilliant, especially Nelson working the tables with drinks with a smile and sense of humour. Angel is a great also. Eloy in the Platinum Infinity Pool Bar served tasty cocktails and made everyone feel special. Rocio in the restaurants deserves a particular mention, for her fantastic level of service. Alexander serves with a smile and a giggle and has a great passion for his job. It is definitely worth paying for the platinum level.
LPR
Overall fantastic. We had a few issues at the beginning of the trip, wrong room, honeymoon "gift" that never arrived etc and the protests towards the end of the trip. Ants in the room, roaches dotted around etc. However... the service was absolutely impeccable. David/davide? at the bar 02, and Nelson that ran the entire show in the evenings... those two are absolute diamond level individuals, they should be awarded and applauded. The food was spectacular, the evening shows were mostly amazing (the gym is rather small with less than limited equipment for those that like to hit the gym) though the overall experience was phenomenal. We had our photoshoots done around the hotel and I did not at all leave disappointed. Beautiful views, Beautiful hotel, great food, atmosphere and so friendly. Gorgeous.