Zoe Schofield
My husband and I came here for our honeymoon, as well as our first time on holiday after his accident. We could not have asked for a better experience. Everything was perfect, the staff were friendly, everything was spotless, accessibility was almost perfect! Just the shower space could be improved if there is any future plans for renovation (although not necessary) - we managed :). Location was good! Everything was amazing! Would highly recommend this hotel for active paraplegic couples. We even managed to get my husband in the pool, which again was the first since the accident. All three life guards were happy to help although we didn’t need it. The all inclusive food buffet was really good, something for everyone. All full of flavour.
Emily Moody
We recently stayed at the Guayarmina Princess and we can’t recommend it enough! The hotel is stunning and in a perfect location with plenty of bars, restaurants and shops. The buffet restaurant had a lovely selection of food for breakfast and dinner. The entertainment bar & the cocktail bar both had a great selection of drinks in the evening. The pool was lovely and sun beds can be reserved easily on the app which cancels out any stress about putting towels down early in the morning. The staff were exceptionally helpful and the restaurant staff were very accommodating. The rooms were lovely and spacious and cleaned to perfection. Overall, a lovely stay and will definitely be back!
Noiram L
At first glance, the hotel is absolutely stunning – the architecture is beautiful, the amenities are impressive, and the staff are genuinely lovely. There are plenty of activities on offer, and the overall ambience is very much like being on a luxury cruise ship.
However, when you look a little closer, some of the details begin to fall short. Our room had visible mould in some corners, which we reported to reception four times, but unfortunately, nothing was done about it during our stay. The walls are also incredibly thin – if you’re unlucky enough to have inconsiderate neighbours who slam doors and drink loudly at 3 or 4 in the morning, a good night’s sleep is unlikely.
The beds themselves are very comfortable, but the pillows leave much to be desired. What’s more disappointing is that the “double bed” is actually two large singles pushed together. For couples who enjoy cuddling or are celebrating something special like a honeymoon, this setup is a definite let-down.
All in all, the hotel has a lot of potential and offers a visually beautiful experience with excellent service and facilities. But sadly, the finer details – which are so important – didn’t meet our expectations. With some improvements, especially around maintenance and room comfort, it could truly live up to its first impression.
Michael Mcmillan
Firstly I would like to say how amazing this hotel is in general.
I would highly recommend upgrading to platinum as the private platinum club restaurant for breakfast and evening meal is much better than the buffet market place restaurant. The market place buffet wasn’t bad at all though.
The hotel was always kept spotless.
All of the staff we encountered were brilliant.
The hotel location is great, close to the beach and a lot of bars / restaurants however this has its downsides hence my lower star review.
We paid for platinum however the room location was potentially the worst location in the hotel. Baffles me that they have there nice rooms located on the edge of the beach walkway with the bars and restaurants literally a few meters from the rooms.
The room was very nice inside but we could not believe how noisy it was in the evening.
Extremely loud music from the bar/restaurant opposite our room until 1am every night.
I have attached a video for reference which was taken at 11:45pm one night.
All in all we did enjoy this hotel however wouldn’t take the risk of coming back unless we could guarantee not being put in one of these rooms. Probably the higher up rooms wouldn’t be quite as noisy but the ground floor at the beach side was horrendous (room 1004 for reference).
Rachel Lyons
I’d honestly go back to Tenerife just for this hotel. The Room was perfect with water provided everyday to us. The food at the food market was very nice with different variety everyday. The times were also perfect for both the dinner and the breakfasts. Drinks were fantastic staff constantly checking on us asking if we wanted to order some more. The reception staff were very kind. I lost my cardigan which one of the staff found and gave it back to me. Got to try the roast restaurant twice where I got to try both the steak and chicken which was both the best I’ve had. The hotel location was perfect since it was near to the beach. Got to hear waves from where my room was. Down the road was the bus stop for both the Siam park and Mall. The pool area was really nice. I’d recommend booking sun beds timely enough, there was good availability and when we were there. They had Zumba and volleyball during the day at the pool which was super fun and entertaining. The drinks were so lovely with a huge selection of cocktails. Wish I got the chance to try them all. Overall it was the best 10 nights and I’d love to return some day.