Globales Bouganvilla

Beth Oakland

Just got back from a week's all inclusive holiday here. Were a little worried due to other reviews posted but we had an absolutely amazing time! Cannot fault the staff at all, constantly cleaning the rooms, restaurants and pool areas and rooms kept clean throughout our stay. Staff were very helpful when one of the children had some sickness overnight (due to one-too-many puddings) The hotel and water park themselves are perfect for families. Never too far from a toilet or bar for refreshments. Great music played poolside throughout the afternoon. Plenty of sun loungers surrounding all pools and slide area with a couple of shops within the resort for essentials or trinkets. Food was a little repetitive, hence the 4 star review, with queues during busy periods instead of a classic buffet style where you could just go help yourself at any section of food. However, catered for all tastes and cultures with specialty foods on different nights. No anti social behaviour. No drunk parents falling over and ignoring their kids. No problems with room sizes or cleanliness. Excellent kids entertainment from 8pm onwards, with poolside entertainment throughout the day too. Handy little bus tram that can take you to the beach for free too, and the beaches were stunning. Overall, an amazing family holiday with lots of memories made for the kids. Would happily stay here again more than once.

Hobbit_zeus

Staff where amazing. Cleaning staff was always doing a great job. Entertainment was great. In and around the pool. The little bus that takes you to and from the beach was different and fun for the kids. And I loved how we where not too far away from any food, drinks, or toilets.

Mack Laggers

We had to move rooms because of the sewage smell wafting through the air-conditioning unit. The second room seemed better, though all rooms are dated looking, however when the guests upstairs flush their toilets it sucked the water from the shower trap letting the sewer smell back into the room. We had to plug the trap with a towel and remove it when we showered. The room was invaded by ants, they were everywhere. On my kids' couch bed in the kitchen, the floor, our bedroom, and the bathroom. If you want to sleep, forget it, the walls aren't insulated. From other guests walking past outside shouting/talking to the cleaners dragging furniture around the other apartments, to maintenance staff, who start around 7 am talking loudly and using strimmers/leaf blowers. The entertainment at night is the same rehashed stuff that we had to endure when our kids were babies, they're teenagers now. Baby shark etc..ugh. The entertainment staff, though good are difficult to understand and are incoherent as they shout through the microphone in broken English. Speaking of staff, the small bald guy with the earrings at the bar is quite rude, as is the elderly British woman at reception. On a plus note, my daughter can't eat gluten and the chefs were fantastic to deal with, no issues there. There are lots of trip and fall hazards around the loungers heading to the water slides at the bouncy pool. My wife badly sprained her toe on an uneven paving slab, and another guest's kid face planted too while we were there. We brought it to the attention of a staff member who told us to " be more careful". I had another review on TripAdvisor, however, the management of Globales Bouganvilla reported it and it was taken down. Folks, if you can, spend a bit more and stay elsewhere. This "holiday" cost nearly €4k, It was not relaxing. I read the reviews before going and thought it was just a couple of guests moaning, but they were spot on.

Sarah Wyatt

Had a fantastic holiday of 5 last week of June. Rooms had a big twin room and then 3 single sofa beds for the children and there wasn’t room if you left them out. But with outside balcony and seating it worked absolutely fine. Blinds were ripped and dirty curtains but bed sheets pillows etc all clean. Fresh towels and cleaned well. Pools are great, many to choose from, splash parks a plenty and slides were great for all the kids. Poolside music in the day and other activities. Kids club we didn’t use much but saw others playing, joined in some activities , some extra charge for t shirt painting for example. The entertainment team then see the kids around the hotel and very friendly. The evening shows were great! Large open space to watch and enjoy, 8-9 mini disco a bit weak but good fun for the little ones. 9-10pm bingo and then the shows at 10pm all excellent and worth staying up late with kids for. Food wise, 3 restaurants and all good food and choice, hot and cooked well, good children choices. Always plenty of tables and no queues. Snack bars all day very good for kids. Some queues for the all inclusive bars in the evening but just get a seat a bit earlier and it worked well. Downside, no free day time ice creams only paid for. Lovely bus to and from the beach very accommodating for kids and swim floats! Whole hotel well kept and maintained. Warning, more on site entertainment for kids to enjoy and spend the money, bungee trampoline, claw machines, candy floss. 😄

Daniel Batts

If you are on a budget and considering this hotel as an all inclusive option, please add an additional 1-2k and look at other options as this place is awful, the best way I can explain it is that you’ll feel like a piece of cattle. To mirror what others have said: - Brown stains on bedding. - Staff are rude and accused me of not being a guest whilst in the dinner hall, I had to prove so which was embarrassing. - Food is disgusting if you find a table. - Constant queuing for dinner. - I saw a waiter putting out clean plates and eating the all inclusive whilst doing this. - The stench of cannabis was most days. - No designated smoking areas so guests puff smoke at you from everywhere which angle. - Queuing for drinks will take 30-40 mins every day. - Adults and kids shouting until 3am (no security) - Hidden tourism tax which TUI does not include (other holiday providers do and this was a first for me) - Towels and bedding not changed. The nail in the coffin for us was the blatant greed of this hotel, I appreciate that every business sets out for an income although the relentlessness of trying to get you to spend more is exhausting, especially when the hotel is not willing to offer a good service in return. A couple of examples: - ATM charges you £5 to withdraw cash. - Prices of food and drink in there shop is horrendous (€8 for maltesers, €35 for a floaty which will break quickly etc) - €20 for the bouncy castle every night - €15 for a trampoline - They purposely put only 1 or 2 members of staff on the bar area to make you wait, thus giving less out to all inclusive, meanwhile the paid bar has more staff and no queue, It’s sickeningly obvious. - When relaxing on your sunbed you will be approached every night by a ‘gentleman’ who wants you to do a photo shoot with him and each time you decline he becomes rude (the cost of the photos btw are £100’s). It feels like you are being sold to constantly and you can’t help but feeling a bit harassed and robbed each time. To summarise, please don’t take the price of this hotel at face value, increase your budget slightly as you will spend more while here. If this is your first abroad holiday you may like it as have nothing to compare it to although for those who have been on a standard jet2 package holiday, I feel, would be incredibly disappointed.