Flor Da Rocha

Bears Inspired

Disappointing experience at Apartamentos Turisticos Flor da Rocha – 13 July Arrived at 4pm, the official check-in time, and was told our room wouldn’t be ready due to the Afro Nation festival. We were asked to wait 30 minutes, which became over two hours without updates—even though I provided my phone number. When we asked about compensation, an upgrade, or even a late checkout, we were met with flat refusals. There was no manager on site, and no complaint contact was provided. At around 6:15pm, we were finally given Room 103—but it was completely unclean and clearly had not been serviced. After further complaints, we were moved to Room 507. Unfortunately, issues didn’t stop there: the blow dryer didn’t work, and when we requested an iron, we were told we’d have to wait 45 minutes. While I understand peak times can strain hotel operations, basic service and cleanliness should never be compromised. The lack of communication, empathy, and accountability made this stay unacceptable. Would not return, and wouldn’t recommend based on this experience.

Ann Barlow

A perfect holiday location. There's a pool and the apartment is well equipped and spacious. Excellent friendly staff and everywhere is exceptionally clean. Great apartments and area, 5 minutes walk to the beach. Also, good buses to portimao and Lagos, plenty to explore. Highly recommend ✅

Pete Barlow

Lovely clean and spacious apartment. Well equipped and comfortable with air conditioning. Reception staff were very friendly and helpful. Nice deep swimming pool and bar area with plenty of sun beds and shade where needed.

Gerard Brennan

This my second time here. The rooms are simple and clean. It is very central and have access to everything. The pool is great and cafe/bar is great. I’m happy to be staying here, and would come back again.

Elie Khammar

Wonderful place very close to the beach and all activities. Rooms are spacious and comfortable. Excellent service and the staff is extremely helpful and pleasant. I will reserve here again without hesitation.