Zingo S4
Basic apartments which were clean and everything worked. Balcony afforded a sea view. Located very close to the strip and the beach, so great location for us. Staff at reception were very helpful also.
majella forde
While the location of the apartments in the new town is close to the beach that is the only positive I have. We arrived in December our apartment had no hot water or working heat. A maintenance man came to fix the AC which worked for one night, we were offered a room change on the Sunday which we accepted. Second room had hot water on the tuesday but that was it. We complained to the staff who were not helpful at all and didnt offer an explanation to us for this. Our room was never cleaned while we were there for the 7 days. We were not offered towels and at one occasion we had to go ask for towels, when they brought them up they didnt take the wet ones with them but stated their colleague would collect them which never happened. We had to shower using hot water from the kettle and jugs from the kitchen to wash our hair etc which is a disgrace and bins were never emptied. Beds were not comfortable at all we woke up each morning with sore backs. The tv in the room never worked, this was also mentioned to staff. On the final night I was woken up at 4am from screaming and shouting from another room, it states on their leaflet to ring their 24hr reception at any time but when we picked up the phone to call the phone wasn't working either. I stated this to the staff member on checking out. I also spoke to other guests who had similar experiences during their stay. While checking into the apartments we were never informed that there was a problem with the hot water. While there was 1 male member of staff who was polite and apologetic the rest of the staff were very unhelpful and rude upon checkout when I mentioned our concerns
Eoin Walsh
Myself, my girlfriend and her family came here for a week's break back in October. Unfortunately it was cut short due to a death in the family but the staff here were so understanding and helpful with our situation. Helping us organise transfers back to the airport and making sure our time there was smooth and as best that could be considering the circumstances. Great location and good selection of drinks by the pool. The only downside was we ordered a sea view room but got given a lower level room facing the opposite direction into some trees (not a Biggie because we wouldn't have spent much time in the room itself anyway). Lovely kind staff that showed a lot of compassion.
Bethany Pardy
It was our first ever time in Portugal when we arrived the staff member was lovely and told us all the information we needed to know and then showed us to our room. The hotel was okay in general the beds were different heights which made it uncomfortable to sleep with a partner if you like to be close to them. Our bin and towels got changed twice in the stay but our bed sheets never got changed for a week which is kind of disgusting as we are sweating in the heat and having to sleep in that. Our microwave kept cutting the electricity out. The staff were good in general the pool was freezing cold and sunbeds were broken. The view from the apartment was lovely we overlooked the sea. We were at the bottom of a hill which was fine but it is a steep hill so suggest not for people who have limited mobility. But overall I would stay there again
Zerina Jayne
These are very clean apartments and staff are very friendly. The location is quite close to a beautiful beach. It is more for young people as it is quite near to the strip of night clubs and bars and can be noisy when people come back in the early hours of the morning.
It is very good for 3 star.
My Booking
