K W
Do not stay!! Air con not working properly in any of the rooms, no fans available, glass in the pool not cleaned after being reported for three days, the pool in general does not get cleaned (green algae ring and floating rubbish). Reception staff are polite but not helpful when asking for help or filing a complaint, cleaning staff are extremely rude we were refused towels twice because they claimed we had clean ones in room already. Location is the only positive as it’s located in the middle of strip, but not worth staying, absolutely vile!
Henry Wakerley
Average hotel, booked a room to share with a friend and was promised 2 single beds, we got given a double bed. Went to ask for another room and they said there was none left despite being a large hotel and pool area was empty daily. Other than that, bar was okay and location was exactly what we needed as it’s on the albufeira strip
Iain McFadyen
I had an amazing time, it was actually very quiet in the hotel. I had a room on the balcony that overlooked the tourist strip and it was lovely to soak up the sun and strip from my balcony and then head out. Turning left or right you're in the thick of it. Rooms on the opposite side of the hotel had views overlooking the pool which again was quiet but was large open and quite picturesque
Diana Denysyuk
Worst experience ever. We came to check-in at 2pm (as stated in our booking confirmation) and were told that the check-in is only at 4pm. After waiting and coming back, we were surprised with these horrible rooms and extremely uncomfortable mattresses. No connection, no wi-fi, nothing was working well in this hotel. If you’re coming during the summer, be prepared for extremely loud music, screams and a lot of noise even after 12am (from the streets, but also from the rooms). We couldn’t sleep, so we had to leave and check-in in a last-minute reservation in another hotel at 1am. So much money lost!! Never again.
Matt Turner
Hotel itself was okay but we had to pay a €100 euro deposit which we were told would be refunded automatically after a maximum of 10 days of checkout. We are now well past the 10 day mark and myself and two other friends have not received their deposits back despite chasing on several occasions - be aware to make sure you get it back on card before you leave!